Best Western Prestige Inn

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User Reviews for Best Western Prestige Inn, Monroe

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May 24, 2008 by Evan from Billerica, MA
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[10]

• Location was excellent.
• Low quality rooms, bad breakfast.

“The Best Western of Monroe, MI is a good take if you are looking for a good location and are not picky about your accommodations.”

Mar 18, 2008 by James from Bucyrus, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[4]

• We would never stay there again.
• Missing remote missing light bulbs.

“This was not what we expected at all we found out the next day our room was not supposed to be rented, I bet you only hear the bad ones but we have praised all but this one.”

Jul 16, 2007 by Bt from Swartz Creek, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• In good condition. Friendly front desk staff.
• A hairy bed linen, poor internet reception, flies on breakfast foods.

“For basic accommodation, the rooms are in good shape and it was quiet and everything worked (except the internet, which required a hotel-provided external antenna). Front desk staff was pleasant. I went to eat breakfast, which was still available at 10:30 - but there were flies and insects on the food (both covered and uncovered).”

Jul 10, 2007 by Bradley from Louisville, KY
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[7]

• The bed was very comfortable. I slept very well.
• They promised us a king size bed before coming, but gave us a double. They were out of breakfast nearly half our stay time (at 9 am).

“When we arrived at the hotel, we got our room keys to find out it was a double. We did not say anything to them about it. They also ran out of nearly everything for breakfast (four out of seven days). They have a good selection if they have everything available. They have cereal, fruit, oatmeal, juices, muffins, doughnuts, waffles, French toast, bagels, and toast. They serve breakfast from 5:30 am to 10 am. We slept in a couple of mornings (vacation) and did not get breakfast till 9 am. They were almost completely out of everything. When we asked about it, they seemed like they didn't care about it at all. The cleaning staff is really nice and did a good job. The pool is nice, but very small.”

Jul 5, 2007 by Christina from Lakewood, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• The close proximity to highways.
• That we did not get a room with a king bed. My husband and I had to sleep in separate beds.

“Nice, clean hotel. Good value for the money.”

Jun 21, 2007 by Val from Lima, OH
Overall Rating: 1
Cleanliness:[3] • Staff:[4] • Location:[5]

• Location.
• Noise level.

“The noise level was horrible. Every hotel resident who checked in or out was heard in this hotel. You could hear conversations of other guests all night long. We stayed on the ground level and the stairway for the second floor was right next to our room. We could hear luggage pulled down the stairway all night long. Neither my husband nor I slept at all that night. The room smells of old spice and the parking lot was active with other hoteliers all night long.”

Feb 20, 2007 by Yvonne
Overall Rating: 8

• Friendly service and convenient late check-in.

“The vending machines were not stocked and it was difficult to find where the ice machine was but other than that this was a decent place to stay at a reasonable rate. Clean, friendly service with a window check in that was good for late night check-in.”

Dec 4, 2006 by Yvonne from Harbor Springs, MI
Overall Rating: 4
Cleanliness:[3] • Staff:[10] •

• The hotel personnel was very helpful and friendly.
• I did not feel that it was as clean as it should have been and there was assorted bottles and cans outside of my door.

“I received a good price for my stay, however, the blankets should have been replaced long ago and the room was not as clean as I feel it should have been. The cans and bottles outside of my door should have been disposed of. The only hotel staff person I interacted with was very helpful and friendly.”

1 of 1 people found this review helpful.

Amenities at Best Western Prestige Inn, Monroe

24 Hour Front Desk AM/FM Alarm Clock Coffee Maker in Room Fishing Free Local Telephone Calls Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Modem Lines in Room Pets Allowed Pool Room Service Television with Cable

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