Sheraton Detroit Novi

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User Reviews for Sheraton Detroit Novi, Novi

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Apr 20, 2008 by Michelle from Rolling Meadows, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location, hotel staff.
• Room was very old for 3 star hotel.

“Great looking hotel in great location; however, rooms are old and furniture's and equipments are outdated.”

Apr 10, 2008 by Cary from Milford, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• The rooms were clean and decorated nicely.
• My daughter found glass in the pool and the hot tub was low an water and sauna no longer works.

“This is the 3rd time I have had my daughters birthday at this hotel. The staff is very nice with finding me connecting rooms and the pool facility is nice for the kids to hang out at.”

Mar 11, 2008 by Katie from Dansville, MI
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[6]

• It was a very pretty room.
• You had to pay for the internet.

“I would have gotten more from a hotel had I stayed at a lower star level. The restaurant was very expensive with few choices. We ended up having to drive around town to find somewhere else to eat so the kids had something they would like. We had to pay for the internet for each computer. I was told that I could get 2 roll-away beds when I called the first time but when I got there was told there wasn't enough room for more than one. There seemed to be a lot of problems for such a high quality hotel. I would not stay there again.”

Jan 21, 2007 by Kimberly from Forest Park, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The friendliness of the staff and the comfort of the bed.
• The room service person had horrible body order that lingered in my room after I received my order.

“Great location in nova with a friendly staff. Rooms are spacious and comfortable.”

Dec 6, 2006 by Richard from Stout, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It is what I expected.
• I've stated at this hotel twice, and both times the parking was very poor. You have to walk 300 plus yards, and in the winter it is cold.

“An enjoyable stay, except for the parking.”

1 of 1 people found this review helpful.

Oct 25, 2006 by Tom from Burton, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean Friendly Area safe.
• Not a lot of parking in front of hotel.

“Area is safe. A lot of Restaurants in the area. Directions easy to follow. Staff very helpful.”

Sep 22, 2006 by Karriann from North Lauderdale, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• Staff was very friendly. Nice little gym & indoor pool!
• Walls are thin! Had to whisper to talk, people in room next to us could hear & they complained.

“The hotel is in a decent location, close to shops & restaurants. Hotel itself is nice & clean. The walls were super thin. You could hear people talking on the phone as if they were right next to you as well as the alarm clocks going off.”

Sep 13, 2006 by Don from Columbia, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• The hotel was very nice, everyone was friendly and helpful.
• The bathroom was a little small. I think the hotel was a little older and that was the reason.

“This was a very nice hotel. The only thing I would have changed was the bathroom. Staff was helpful. They let us check in at 12:45 instead of 3:00 pm. Overall we had a nice stay, and would go back again.”

Aug 26, 2006 by Lorie from Gaylord, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff was super. Very friendly, courteous & helpful.
• A bit off main track for leisure travelers.

“Very nice motel, very courteous and friendly staff. Nice pool. Only reasons I did not give 10's across the board is 1) room carpet was a bit dirty around edges & pop bottle found under dresser and 2) a bit off main drag for leisure travelers. Neither of these things would prevent us from staying again and I consider myself picky about motels. Room was by no means "dirty" & motel was easy to find even though located in a more "business" district.”

Aug 18, 2006 by Diane from Holton, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Bed was uncharacteristically comfortable.
• You could hear the elevator go up & down all night from our room.

“Excellent overall, clean, friendly, very safe, easy access. I'd stay there again.”

Aug 12, 2006 by Elaine from Southgate, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Staff was extremely friendly and helpful
• nothing

“Beautiful room, comfortable and very clean - the bed was so comfortable and I slept great! Room service was fast delicious and the service was friendly and efficient.”

Aug 7, 2006 by Gary from Monroe, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything. Great Bartenders, especially Rachel!
• Nothing. It's all good at this hotel, trust me!

“New hotel. Professional management. Classy treatment, new furnishings, clean rooms, just a great value and a nice hotel.”

Aug 3, 2006 by Sharon from South Lyon, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great price for a great hotel-beds were great.
• Loud people in hall woke me up at 1am.

“Nice hotel- would stay again.”

Jul 25, 2006 by Julie from Fort Wayne, IN
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[9]

• The staff was helpful and friendly. They quickly and appropriately responded to my concerns.
• The carpeting and bathroom floors were dirty! The ventilation system seems to need cleaning - the air was stale and my first room was moldy-smelling

“Conveniently located with clean public areas and courteous staff people who give the highest level of service. Guest rooms were moldy smelling and not very clean. Not a good choice for those with allergy problems! Less than I expected from a Sheraton.”

Jul 25, 2006 by Gary from Monroe, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• New beddings, furnishings, and very well managed hotel.
• Had to pay for coffee in lobby. Cheap for a hotel of this stature.

“Great people, well managed hotel. Bartenders and Mgr. of dining area very personable and excellent at their craft. Professionally run hotel, I would stay here every week if possible.”

Jul 11, 2006 by Gary from Monroe, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything.
• Had to pay for coffee in lobby, thought that was quite cheap for such a nice hotel.

“Great hotel, fantastic rooms with new, modern furnishings, GREAT beds, helpful staff...might be one of the best hotels I've stayed at.”

Jul 2, 2006 by Martin from Maryville, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome stay! Hotel, restaurant and bar were all top notch. Thanks.
• No complaints.

“Only takes on word to summarize; Perfect.”

Jun 23, 2006 by Christopher from Warrensville Hts., OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Ease of check in, staff was very attentive.
• Wifi should be free $10 was too much. Old Bathroom.

“Except for the high cost of Wifi (It should have been included with the cost of the room) and the bathroom being dated the entire stay was a very good experience.”

Jun 12, 2006 by Arlene from Moraga, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were very satisfied.
• Nothing.

“Convenient, great rooms, good staff, friendly and helpful.”

Apr 24, 2006 by Alison from Livonia, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location was awesome, comfy bed, & I really like the decor.
• The toilet didn't flush properly.

“I would highly recommend the Sheraton of Novi. It's in a great location with great stores & restaurants nearby. It also has a lot of great facilities--pool, whirlpool, sauna, workout room, nice bar, clean room with a comfy bed.”

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Amenities at Sheraton Detroit Novi, Novi

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Fitness Center or Spa Free Parking Hairdryers Available Handicapped Rooms/Facilities

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable