Courtyard by Marriott Detroit/Novi

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User Reviews for Courtyard by Marriott Detroit/Novi, Novi

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Oct 19, 2009 by Ruth from Wyoming,MI
Overall Rating: 7

• Friendly staff willing to help resolve the booking problem.

“Hotel difficult to find but was fine for our short stay. Clean and in a safe area.”

Oct 13, 2009 by Erika from Donna,TX
Overall Rating: 9

• Free internet and spacious room, in a great location close to shopping and dining.
• No complimentary breakfast.

“Great location and friendly staff, would definitely choose this place again!”

Oct 9, 2009 by Lynn from Magalia,CA
Overall Rating: 3

• The common areas were very nice and pretty.
• Room was dirty,as in needed to be scrubed. at least the sheets were clean...I think.

“This is the first hotel we have booked where my wife didn't feel safe. The door handle/lock was loose and felt like one good pull and it would come out. In it's day this was a special hotel, I'm sure...not now.”

Sep 10, 2009 by Mike from Chicago,IL
Overall Rating: 8

• Good facilities and pretty good location when construction completed. Great staff.
• Some basic amenities seemed to be missing, lotion, coffee bitter, etc.

“Consistent, clean and pretty good location. Staff was extremely helpful.”

Mar 2, 2009 by David from Mason,MI
Overall Rating: 10

• Very clean room, hotel staff was extremely friendly.
• Nothing.

“Courtyard by Marriott is great for business or family stays. Very clean hotel, friendly staff and close to alot of restaurants and shopping center. Great value.”

Dec 8, 2008 by Art from Casselberry,FL
Overall Rating: 9

• Accommodating staff.
• No complaints.

“Unlike the Courtyard in Charlotte NC, the staff was exceptionally friendly and accommodating. Cleanliness was exceptional.”

Nov 12, 2008 by Linda from Frankenmuth,MA
Overall Rating: 7

• The location was great, and the staff very friendly and professional.
• The room was a bit on the small side.

“I would stay again. Like I said the location was great for what we needed and the staff was very professional and helpful.”

Sep 24, 2008 by LISA
Overall Rating: 10

• The staff was very helpful with everything. The room was very nice.
• Maybe set out some fruit or something for the guest.

“Everything was very nice, the staff was very helpful, and very friendly. The rooms were great.”

Sep 3, 2008 by Adam from Strongsville, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[8]

• Young woman that signed me in a check in- was drop dead beautiful.
• NA.

“Good for the price.”

Aug 22, 2008 by Tina from Southfield, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean and romantic setting.
• No complaint.

“I would recommend this hotel for a nice weekend getaway if you like a romantic setting.”

Aug 20, 2008 by Gina from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Staff was helpful in choosing a family friendly restaurant that was reasonably priced.
• The pool was kind of small.

“We were well pleased with this hotel. It is close to everything and well maintained. The staff was friendly, accommodating, and helpful. We requested a cot and a refrigerator and were granted both at no extra charge. The hotel was quiet, clean, and equipped with hair dryer, coffee maker, iron, etc. We would stay there again without hesitation.”

Jul 23, 2008 by Linda from Timberlake, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• No place to lay out in the sun.

“Great, would be outstanding if there was a location to sun.”

Jul 23, 2008 by Karen from Charelevoix, MI
Overall Rating: 10
Staff:[10] • Location:[10]

• Very helpful they managed a large group easily.
• No dinning room.

“It was close to where we needed to be for a skating competition the girls were well rested and came home with 6 gold and 2 silver medals.”

May 28, 2008 by Terri from Chesterfield, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The front desk was very helpful, they even called room after I checked in to see if everything was ok.
• Breakfast was too expensive, we are used to complimentary buffet or continental breakfast.

“The hotel was nice and friendly, but the hot tub was a little small It only accommodated 4 people. We are also used to free breakfast but this was expensive.”

May 28, 2008 by Mark from Novi, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The room cleanliness.
• Several children's soccer teams were staying at the hotel and it tended to be congested.

“The hotel was clean, overall it was comfortable and well managed.”

May 20, 2008 by Virginia from Garden City, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, nice location, friendly, helpful staff.
• A little noisy in the parking lot at night, occasionally.

“The room was clean and comfortable, very comfortable mattress. The cable TV was lacking in channel selection. Close to food and shopping, nice location. Finding the place wasn't too difficult especially when using the driving directions. Overall, my stay was pleasant and I wouldn't hesitate to stay there again.”

May 15, 2008 by Janet from Eaton Rapids, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were huge, the pool was very nice. Not loud and chaotic (despite soccer tournament there).
• The key entry to the pool was broken so you couldn't' get in unless someone inside the pool came up to let you in. Room temperature inconsistent, loud blower.

“This hotel was much nicer than I would have hoped for, and much nicer than the neighboring Doubletree which we visited friends in. Our room was right next to the elevator, which I thought would be problematic and it wasn't. I didn't hear anyone coming or going all night, and our room was very quiet. We had plenty of towels, our room was very clean. The desk staff was courteous and helpful. Great location off highway and there were a million things to do within a mile of the hotel. Would definitely stay here again and recommend it to others.”

May 14, 2008 by Johanna from Monroe, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great atmosphere.
• Prom weekend to many young people.

“Overall, it was good. I didn't like that there were no vending machines. To many young people gathered around the pool and Jacuzzi, so we felt to intimidated to use those areas.”

May 8, 2008 by Robert from Pawleys Island, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was excellent. Everyone was very pleasant.
• Hard to locate.

“Highly recommend the hotel to anyone traveling to Novi, MI.”

Apr 26, 2008 by Norman from Venice, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great and friendly staff, very courteous.
• Stayed in a handicapped room but my main peeve is the toilet paper.

“Great place and friendly staff, very cordial and helpful.”

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Amenities at Courtyard by Marriott Detroit/Novi, Novi

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Jacuzzi Maid Service Meeting/Banquet Facilities Mini Bar Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Wet Bar

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