Courtyard by Marriott Detroit/Novi [Novi, MI]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Detroit/Novi 2-star

42700 11 Mile Rd, Novi, MI

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Detroit/Novi, Novi

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 301 user ratings

Oct 19, 2009 by Ruth from Wyoming,MI
Overall Rating: 7 Overall user rating

  • Friendly staff willing to help resolve the booking problem.

“Hotel difficult to find but was fine for our short stay. Clean and in a safe area.”

Oct 13, 2009 by Erika from Donna,TX
Overall Rating: 9 Overall user rating

  • Free internet and spacious room, in a great location close to shopping and dining.
  • No complimentary breakfast.

“Great location and friendly staff, would definitely choose this place again!”

Oct 9, 2009 by Lynn from Magalia,CA
Overall Rating: 3 Overall user rating

  • The common areas were very nice and pretty.
  • Room was dirty,as in needed to be scrubed. at least the sheets were clean...I think.

“This is the first hotel we have booked where my wife didn't feel safe. The door handle/lock was loose and felt like one good pull and it would come out. In it's day this was a special hotel, I'm sure...not now.”

Sep 10, 2009 by Mike from Chicago,IL
Overall Rating: 8 Overall user rating

  • Good facilities and pretty good location when construction completed. Great staff.
  • Some basic amenities seemed to be missing, lotion, coffee bitter, etc.

“Consistent, clean and pretty good location. Staff was extremely helpful.”

Mar 2, 2009 by David from Mason,MI
Overall Rating: 10 Overall user rating

  • Very clean room, hotel staff was extremely friendly.
  • Nothing.

“Courtyard by Marriott is great for business or family stays. Very clean hotel, friendly staff and close to alot of restaurants and shopping center. Great value.”

Dec 8, 2008 by Art from Casselberry,FL
Overall Rating: 9 Overall user rating

  • Accommodating staff.
  • No complaints.

“Unlike the Courtyard in Charlotte NC, the staff was exceptionally friendly and accommodating. Cleanliness was exceptional.”

Nov 12, 2008 by Linda from Frankenmuth,MA
Overall Rating: 7 Overall user rating

  • The location was great, and the staff very friendly and professional.
  • The room was a bit on the small side.

“I would stay again. Like I said the location was great for what we needed and the staff was very professional and helpful.”

Sep 24, 2008 by LISA
Overall Rating: 10 Overall user rating

  • The staff was very helpful with everything. The room was very nice.
  • Maybe set out some fruit or something for the guest.

“Everything was very nice, the staff was very helpful, and very friendly. The rooms were great.”

Sep 3, 2008 by Adam from Strongsville, OH
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[8]

  • Young woman that signed me in a check in- was drop dead beautiful.
  • NA.

“Good for the price.”

Aug 22, 2008 by Tina from Southfield, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very clean and romantic setting.
  • No complaint.

“I would recommend this hotel for a nice weekend getaway if you like a romantic setting.”

Aug 20, 2008 by Gina from Fort Wayne, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[10]

  • Staff was helpful in choosing a family friendly restaurant that was reasonably priced.
  • The pool was kind of small.

“We were well pleased with this hotel. It is close to everything and well maintained. The staff was friendly, accommodating, and helpful. We requested a cot and a refrigerator and were granted both at no extra charge. The hotel was quiet, clean, and equipped with hair dryer, coffee maker, iron, etc. We would stay there again without hesitation.”

Jul 23, 2008 by Linda from Timberlake, OH
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location.
  • No place to lay out in the sun.

“Great, would be outstanding if there was a location to sun.”

Jul 23, 2008 by Karen from Charelevoix, MI
Overall Rating: 10 Overall user rating
Staff:[10] • Location:[10]

  • Very helpful they managed a large group easily.
  • No dinning room.

“It was close to where we needed to be for a skating competition the girls were well rested and came home with 6 gold and 2 silver medals.”

May 28, 2008 by Terri from Chesterfield, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The front desk was very helpful, they even called room after I checked in to see if everything was ok.
  • Breakfast was too expensive, we are used to complimentary buffet or continental breakfast.

“The hotel was nice and friendly, but the hot tub was a little small It only accommodated 4 people. We are also used to free breakfast but this was expensive.”

May 28, 2008 by Mark from Novi, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[7]

  • The room cleanliness.
  • Several children's soccer teams were staying at the hotel and it tended to be congested.

“The hotel was clean, overall it was comfortable and well managed.”

May 20, 2008 by Virginia from Garden City, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Clean, nice location, friendly, helpful staff.
  • A little noisy in the parking lot at night, occasionally.

“The room was clean and comfortable, very comfortable mattress. The cable TV was lacking in channel selection. Close to food and shopping, nice location. Finding the place wasn't too difficult especially when using the driving directions. Overall, my stay was pleasant and I wouldn't hesitate to stay there again.”

May 15, 2008 by Janet from Eaton Rapids, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The rooms were huge, the pool was very nice. Not loud and chaotic (despite soccer tournament there).
  • The key entry to the pool was broken so you couldn't' get in unless someone inside the pool came up to let you in. Room temperature inconsistent, loud blower.

“This hotel was much nicer than I would have hoped for, and much nicer than the neighboring Doubletree which we visited friends in. Our room was right next to the elevator, which I thought would be problematic and it wasn't. I didn't hear anyone coming or going all night, and our room was very quiet. We had plenty of towels, our room was very clean. The desk staff was courteous and helpful. Great location off highway and there were a million things to do within a mile of the hotel. Would definitely stay here again and recommend it to others.”

May 14, 2008 by Johanna from Monroe, MI
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Great atmosphere.
  • Prom weekend to many young people.

“Overall, it was good. I didn't like that there were no vending machines. To many young people gathered around the pool and Jacuzzi, so we felt to intimidated to use those areas.”

May 8, 2008 by Robert from Pawleys Island, SC
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Staff was excellent. Everyone was very pleasant.
  • Hard to locate.

“Highly recommend the hotel to anyone traveling to Novi, MI.”

Apr 26, 2008 by Norman from Venice, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great and friendly staff, very courteous.
  • Stayed in a handicapped room but my main peeve is the toilet paper.

“Great place and friendly staff, very cordial and helpful.”

Amenities at Courtyard by Marriott Detroit/Novi, Novi

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Jacuzzi
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
  • Wet Bar

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