Super 8 Motel-Gatlinburg [Gatlinburg, TN]- Hotel Reviews - MyTravelGuide.com


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Super 8 Motel-Gatlinburg 1-star

523 East Parkway, Gatlinburg, TN

We feature:

* 63 Guest Rooms
* Outfoor Pool & Spa
* Whirlpool Suite with Fireplace Available
* Double & King Beds
* Cable TV with HBO & ESPN
* Non-smoking Rooms
* In-room Refrigerator and Microwave Available
* Free Continental Breakfast
* Iron & Hairdryer available also[more]

  • Amenity Highlights — Outdoor Pool, Fitness Center or Spa, Skiing, Free Parking, 24 Hour Front Desk
  • Average User Rating: 5.5 [rate it]
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User Reviews for Super 8 Motel-Gatlinburg, Gatlinburg

Average User Rating: 5.5
Overall user rating
Cleanliness:[5.5] • Staff:[6.5] • Location:[6.0]
Based on 46 user ratings

Sep 11, 2008 by Teresa from Baxter, TN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Close to attractions.
  • Really can't think of anything.

“We enjoyed our stay and would stay there again. The staff was very friendly and helpful. The room was nice and clean. Clean is very important!”

Sep 5, 2008 by David from Columbus, GA
Overall Rating: 5 Overall user rating
Cleanliness:[1] • Staff:[9] • Location:[10]

  • The staff was willing to help with my complaints.
  • The room had mold, no towels, two burned out lights, and only 2 outlets worked.

“This place was adequate. The room should have been cleaner and the bed could have been more comfortable but it was a passable place to stay for the weekend. The refrigerator had mold growing on it, and the maid service hadn't restocked our towels when we arrived, however, but the big problem was that only a couple of the outlets worked and half of the lights were burnt out. I asked at the desk for more and they only had one replacement. I was not offered another light while I was there. I will not go back to this hotel.”

Aug 15, 2008 by Jeanne from Wise, VA
Overall Rating: 5 Overall user rating
Cleanliness:[1] • Staff:[8] • Location:[6]

  • Staff was friendly.
  • Room was not very clean.

“When we went you use the in room coffee maker, the old coffee pod was still in the coffee maker, dried out and moldy. The floor needed vacuumed, the pillows were flat and the bed was not comfortable.”

Aug 14, 2008 by Misty from Burkesville, KY
Overall Rating: 6 Overall user rating
Cleanliness:[3] • Staff:[7] • Location:[4]

  • The staff was friendly at the front desk.
  • It was a little dirty. The pool had too much chlorine. Very far from down town.

“The room was a little dirty. The pool had too much chlorine. Very far from down town. Did have nice front desk workers. Good room service when requested. Plenty of parking space and close to room. The room was a more open area, better than some hotel rooms that I have stayed in, in the past.”

Aug 12, 2008 by Suzanne from Holly Springs, MS
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[1]

  • Nothing. It was dirty and even the pool was green.
  • The bedding had stains and there were roaches.

“This hotel is perfect for someone on a low budget that doesn't mind roaches or silverfish. The carpets were dirty and there was nothing I would recommend.”

Jul 26, 2008 by Brenda from Marysville, OH
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • Quiet, friendly & nice.
  • Stained bedding.

“They were very friendly. It was quiet and the room was comfortable.”

Jul 24, 2008 by Teresa from Ashland City, TN
Overall Rating: 5 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[2]

  • Peaceful and quiet.
  • Continental breakfast.

“Room was clean.”

Jul 19, 2008 by Dana from Lafollette, TN
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[4] • Location:[1]

  • Nothing!
  • There were dead insects in the room, silver fish crawling on the floor!

“I would definitely not recommend the hotel to any of my friends or family ! For the money, I could have stayed on the parkway and have gotten a nicer room that didn't smell nasty! I recommend Quality Inn Creek side! Its wonderful!”

Jul 3, 2008 by Garry from Burlington, KY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very clean.
  • 2nd floor room.

“It was a good for what I needed.”

Jul 3, 2008 by Stan from Madison, TN
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[6]

  • The price and location were okay.
  • Further from downtown than expected.

“Overall, the hotel was fine. The staff was friendly, the room clean and near enough to downtown to walk. I would like to have stayed closer into town, but the location was away from any downtown traffic. One of the staff even offered us towels to dry off our bikes after the night rain, so we could ride home in style! Thanks.”

Mar 31, 2008 by Barry from Shady Valley, TN
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[5] • Location:[6]

  • Location and the staff.
  • Nothing.

“I would recommend this hotel. Close to all area hotels, restaurants and gift shops. Good experience overall.”

Mar 31, 2008 by Rickey from Mcdonald, TN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[5]

  • Room had fridge, microwave, iron, hairdryer, and was clean.
  • Motel was not within walking distance of Gatlinburg attractions.

“Newly remolded, clean, staff was pleasant.”

Mar 18, 2008 by Steve from Cleveland, TN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • It was nice, quite, and clean, My wife loved the Jacuzzi.
  • The tissue roller kept falling out.

“It was great, the Jacuzzi was nice.”

Jan 3, 2008 by Julie from Chattanooga, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Nice big room, very clean. Jacuzzi tub was nice, and the fireplace. I liked that it was a little out of the way of the main drag.
  • I really can't think of anything I didn't like.

“I thought the staff was very friendly and helpful. Our room was spacious, clean and comfortable. We had no problems. It was quiet, and I liked that they had plentiful vending machines, which you don't often see in a motel. It is a little far from the main part of Downtown Gatlinburg, but we still easily walked into town, not having to find and pay for parking. Overall, a very good experience!”

Oct 14, 2007 by Brandy from Vilonia, AR
Overall Rating: 5 Overall user rating
Cleanliness:[3] • Staff:[7] • Location:[5]

  • The rooms were not very clean.

“The got exactly what we paid for with the hotel. It wasn't the nicest or the most convenient, but the price let us stay an extra night.”

Sep 12, 2007 by Maggie from Monroe, GA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[4] • Location:[6]

  • It was quite and not too bad.
  • The night shift staff. She was rude.

“Overall it was a great hotel. Could have been closer to town but other then that it was good. The lady at the front desk when we got there was nice and friendly. But the lady that worked the night shift was rude when I asked for more towels and blankets.”

Sep 6, 2007 by Wesley from Graniteville, SC
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[6] • Location:[7]

  • I liked the in room Jacuzzi and the location.
  • The bed spread had a hole in it and there was no microwave in the room.

“The hotel is what it is. It is an economical hotel. I enjoyed my stay but there were a few things lacking. The main light bulb was blown and the linens were old. The shower did not fully work and the room could use a microwave. The Jacuzzi was nice and the king size bed was comfortable. The pool area was in need of repair.”

Sep 5, 2007 by Sammy. from Fort Worth, TX
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[6]

  • I could find it?
  • The staff was quite inconsiderate. Not a clean room at all.

“This particular hotel was really lame for what it cost and considering the short time we were there.”

Sep 4, 2007 by Jennifer from Bean Station, TN
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[6]

  • The receptionist was friendly.
  • Sickening smell of bug spray and no ventilation. Complaining did no good.

“Would not recommend. Complaints went unheard until the final night which I finally got another room. No one ever apologized for the god awful and very sickening bug spray smell. There was no ventilation and tried unsuccessfully to get moved twice to deaf ears. Had to leave door wide open most of the time over it until on my 3rd and final day got moved. No one ever said they were sorry or anything. Very unhappy customer here!”

Sep 4, 2007 by Jeff from Madison, TN
Overall Rating: 1 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[5]

  • Nothing.
  • Price, everything.

“The room was small. The bathroom barely had enough room to turn around in and was not nearly worth the $ I spent on it.”

Amenities at Super 8 Motel-Gatlinburg, Gatlinburg

  • 24 Hour Front Desk
  • Air Conditioned
  • Breakfast
  • Fitness Center or Spa
  • Free Parking
  • Handicapped Rooms/Facilities
  • Ice Machine
  • Ironing Board
  • Microwave
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Pool
  • Refrigerator
  • Restaurant
  • Shops/Commercial Services
  • Skiing
  • TV Remote Control
  • Television with Cable
  • Vending Machines
Hotel Representatives:

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