Park Vista Hotel Gatlinburg

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User Reviews for Park Vista Hotel Gatlinburg, Gatlinburg

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Sep 13, 2008 by Lora from Morganton, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was peaceful, quiet, and very comfortable.
• I liked everything about this hotel.

“I would recommend this hotel. The pool area was very clean and nice. The rooms were very spacious and the private balconies were a nice bonus. The views from this hotel are beautiful.”

Aug 30, 2008 by Cassi from Overland Park, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• View.
• Bed and bed sheets.

“Hotel and staff were super nice! The only thing that I would change is a more comfortable bed.”

Aug 23, 2008 by Martha from Katies, KY
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• The beds were really comfortable. The pool and hot tub was awesome too.
• Did not like the hills had to drive up to get to the hotel, but was nice to be sectioned off from everything else. Peaceful and quite!

“I was more than pleased with this hotel. I could not believe that this hotel was only rated a two star. The beds were so comfortable that I am looking at buying one for myself. They even had a kiddy pool. The pool did not close till midnight and was back open at 6:30 a.m. In which was great to relax in before you go to bed. Most close at 9 which is annoying. This hotel was more then worth the money that I spent.”

Aug 3, 2008 by Inge from Hamburg DE
Overall Rating: 4
Cleanliness:[6] • Staff:[1] • Location:[8]

• Good location, beautiful view.
• Missed outside pool! Unfriendly and inflexible staff at front desk!

“Good location and beautiful views, why did they not build an outside pool at that location? Staff at front desk very unfriendly und not service minded.”

Jul 28, 2008 by Douglas from Hixson, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, helpful staff, great pools, less than 1/2 mile from major attraction strip.
• There was not a single thing that I did not like about this hotel.

“The hotel was excellent. I could hardly get my son to want to leave it. Restaurant had full all you could eat prime rib buffet. Two pools, Jacuzzi and playground. The view from the balcony was amazing. I had trouble getting my card to open door, they had a staff person there in less than 2 minutes.”

Jul 19, 2008 by Berniece from Indiana
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The size of the rooms, the views, pools.
• The staff didn't inform about everything.

“My family has been to this hotel a number of times since 1998. Our complaints are more with some staff. When we checked in we used a bank card. Went to us the phone in our room and they declined to inform us you had to pay a deposit for the phone. I talked to the manager and he turned it on for half the deposit. We have no problem paying the deposit they should let people know. Other complaint came from my husband and our son they thought the pool closed to early. Balcony view is great. Look out enjoy the mountain or town if you are over garden that is nice as well.”

Jul 11, 2008 by Jill from Piney Flats, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• We liked the restaurant.
• Our room smelled bad, the air condition had leaked on the carpet and it was musky.

“Very nice, a little in need of renovations, but nice.”

Jul 11, 2008 by Diana from Hackettstown, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great views and well managed.
• Too far to walk to downtown.

“Surprisingly lovely and convenient due to trolley service.”

Jun 8, 2008 by George from Clyde, NC
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Service was awful for someone disabled.
• Im disabled and had to park 2 blocks from the door plus they had no carts for luggage.

“Will never go back I got better rooms and service at the cheaper hotels.”

May 31, 2008 by Flash from Indianapolis, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[9]

• The indoor pool area was nice.
• The wait to be seated at the almost-empty restaurant was unreasonable.

“This hotel is conveniently located. The grounds and surrounding areas are beautiful. The view from our room was unbelievable. We took the recommendation of a previous guest on the room service, continental breakfast, which we also recommend. It is definitely the way to go. The warm Danish, muffins, coffee, juice, etc. was enough for 2 adults and 2 small children.”

May 27, 2008 by Jeff from Lebanon, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location with a trolley stop on premises.
• Some furnishings in the rooms need to be updated.

“This is a nice hotel given the city. Most hotels in Gatlinburg are rundown, so when given the chance to stay at the Park Vista, I jump. The hotel was clean. The room size was rather large with a nice balcony overlooking either the national park or the city.”

Apr 27, 2008 by Sara &. from Crofton, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• I really liked the mountain view from our room.
• The only thing I noticed that was not clean was the balcony. Lots of pigeon poop.

“We loved the hotel. From the outside it looks kind of old but is really beautiful inside. The view makes it all worth while. The road up to the hotel is pretty curvy, but not far at all from the main strip.”

Mar 30, 2008 by Jack from Loganville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Quiet for being full. Comfortable. Maid service very considerate. Lovely pool area.
• No free breakfast.

“Very nice.”

Mar 27, 2008 by Joel from Carmi, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The view was amazing! Beds were comfy, Lobby was very nice.
• Elevators were a little slow.

“Hotel was as I expected. Balcony views were amazing, Trolley ran till 11:30pm and we never had to wait long for one to arrive at motel. We definitely will be staying here each time we come to Gatlinburg!”

Mar 25, 2008 by Earnest from Pleasant Grove, AL
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[4]

• The views from the balcony and the pet friendly policy although I did not bring a pet.
• Charged $10.00 per day for internet access, really cheesy.

“I've stayed at the Park Vista 3 times since my first visit in 1999. My second visit was in 2002. Since then, I see no effort to update the hotel or keep up with the times. I could swear that the furnishings were the same as in my original visit. It did no good to have a table in the room since the huge tube TV took up all the space on it. The wiring from the back of the TV was a mess under the table and could pose a real safety hazard to small children. The hotel was fine for the price, but I was a bit disappointed when I learned that the hotel no longer provided a shuttle to the convention center and you had to use the trolley system.”

Jan 23, 2008 by Laurie from Liberty Center, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• The location and view.
• The should offer free wireless internet.

“The hotel is very nice and clean.”

Dec 15, 2007 by Ron from Mccormick, SC
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[8]

• The view from our room was stunning. Outstanding!
• The room was not clean, old carpet with stains.

“It is in an excellent setting. Could be a wonderful place with some updating. They charged for internet service ($9.95) for 24 hours.”

Dec 7, 2007 by Joey from Inman, SC
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[3]

• Nice bar pool and restaurant.
• It was not in walking distance of town.

“When we go on vacation we like to park the car and not crank it up again till we are ready to leave, this hotel was only 1/2 mile from town but the steep grade was way to much to walk, the trolley stopped at 6:00 so that was not much help, it would have been great if it were in walking distance, maybe better luck next time.”

Sep 9, 2007 by Laurie from Huntington, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The views are incredible, and the balconies are great.
• Room decor slightly dated, but not offensive.

“Hiking nearby was wonderful, the location was super, staff very friendly.”

Aug 16, 2007 by Chris from Kingston, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The room service was great and reasonably priced.
• The hot tub did not have steps to get in or out making it difficult.

“The hotel staff was friendly and helpful. The room service was great! We had coffee, biscuits, Danishes, and muffins delivered to the room in less than 30 minutes for a reasonable price, $11.00. I highly recommend this hotel.”

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Amenities at Park Vista Hotel Gatlinburg, Gatlinburg

120 AC 24-hour front desk ATM / Cash Machine Air Conditioned Alarm Clock Americans with Disabilities Act (ADA) Compliant Balcony Bus Parking Business Center Cable TV Coffeemaker Conference Facilities Connecting Rooms Copy Service Cribs Available Data port Available Electronic Door Locks Elevators Exercise Gym Express Check Out FAX FEMA Approved Fire Alarm with Light Free Parking Gift Shop Guest Laundromat Hairdryer In Room Health Club High Speed Internet Access Ice Machine

In Room Movies Indoor Pool International Direct Dial Iron Ironing Board Laundry Service Maid Service Meeting facilities Mountain View Non-Smoking Room Outdoor Parking Phone Service Phone with data port Picnic Area/Tables Playground Ramp Access to Buildings Restaurant Room Service Safe Safe Deposit Box Small Pets Allowed Smoke Detectors Sprinklers In Rooms TV Remote Control Telephone Vending Machines Video Checkout Wakeup Service Wheel Chair Access