Fairfield Inn and Suites by Marriott Gatlinburg North

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User Reviews for Fairfield Inn and Suites by Marriott Gatlinburg North, Gatlinburg

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May 8, 2008 by Heidi from Tampa, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[7]

• The rooms were modern, clean and comfortable with beautiful views of the woods.
• I thought, if you wanted a king-size bed instead of two queens, the hotel would handle that.

“Clean, comfortable, modern and located just as you enter Gatlinburg from pigeon forge, the Marriott Fairview inn is a terrific place to get a good night's sleep after a day on the smoky mountains. The continental breakfast goes a bit further than typical expectations, with make-your-own waffles and microwaveable breakfast sandwiches. If there is a drawback, it's that the hotel isn't really walking distance to the heart of Gatlinburg and its shopping and restaurants. However, a trolley does visit regularly to take guests on the short drive Downtown.”

Apr 17, 2008 by Stephanie from Westerville, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• The staff were super friendly, the free breakfast was handy, the pools were great, the location was really convenient and parking was super easy.
• The no-smoking everywhere policy.

“The staff were super friendly, the location was great. It's the first hotel inside Gatlinburg when coming from Pigeon Forge; it's right next to one of the nicer (if not the nicest) putt-putt spots and a new pancake restaurant (opening soon), and a new small market and a gas station (very convenient); the parking is amazingly easy (not true of a lot of Gatlinburg hotels); there is a trolley stop right in the parking lot. The pools were perfect for kids, and the free breakfast (though not that tasty) was really convenient.”

Mar 12, 2008 by Theresa from Crestwood, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly.
• The mattress was like sleeping on concrete.

“The hotel is well located to the area, clean and usually quiet, however the mattress on the bed was like sleeping on hard concrete.”

Jan 9, 2008 by James from Lexington, KY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Very clean, nice staff, good room.
• Walls were too thin, hard to sleep with noise level of neighbors.

“This was a great hotel for the price. I thought the room and staff was great, but the walls were too thin. My wife and I had problems sleeping since we could hear everything our neighbors were saying. It would have been an excellent experience other than the noise level.”

Sep 15, 2007 by Arshad from Hartford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Best room they give for senior personals.

“Best room and good service.”

Aug 31, 2007 by Newton from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[10]

• Indoor/Outdoor pool and spa and location.
• Parking.

“Great place to stay and very convenient.”

Jul 17, 2007 by Rhonda from Jonesburg, MO
Overall Rating: 8
Cleanliness:[5] • Staff:[5] • Location:[10]

• The water slide was great.
• Our room smelled like it had a dead mouse covered up with air freshener.

“This was really a good hotel. The room smelled like it had a dead mouse and they tried to cover it up with air freshener. They didn't have any rooms left to move us to. The hotel was clean and a good place to stay other than the smell. I would try them again. The water slide was great; my son really loved that part.”

1 of 1 people found this review helpful.

Jul 16, 2007 by Eric from Shreveport, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Water Slide was a blast for the kids.
• Slide closed at 10:00.

“Hotel staff was friendly.”

Jul 6, 2007 by Lynn from Hendersonville, TN
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[10]

• Recommendations for restaurants.
• Tried to sell me insurance rider, torn bed skirt when we arrived in the room!

“The hotel was generally nice enough. She attempted to sell as a $4.95 incidental insurance rider. Upon arriving in our room we noticed that the bed skirt was severely torn and made getting in and out of the bed dangerous. The front staff did not seem to care. The location was excellent, but the price should have been better for the condition of the room. The bathroom was very clean, but the carpeting throughout the hotel could have been better.”

Jun 19, 2007 by Wayne from San Antonio, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Loved the G'burg look, good location, good room, good rate, lots of good.
• Internet was not working in our room so we had to change rooms, resulted in some challenges!

“Overall a great hotel and good accommodations. Please check to see that internet connections are working in all rooms. It is such a waste of time to spend an hours trying to get online, then realize it is just not working! Then we had to move all of our luggage to another room, then the staff got upset with us when we had not vacated our former room soon enough!”

May 22, 2007 by Char from Knoxville, TN
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Friendly service.
• 1st room smelled horrible.

“Clean nice. If not satisfied talk to front desk. They fixed problems quickly and pleasantly.”

Apr 26, 2007 by Patti from Marietta, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[2] • Location:[9]

• Loved the waterslide/beach entrance at the outdoor pool, and the warm indoor pool/hot tub! Breakfast was good, too!
• Room¿s way too small! No place for kids even on the floor!

“The room was so small, we were crawling on the furniture to get around each other, and there were only 4 of us! It was nicely decorated, though. The card keys repeatedly didn't work, so we had to go back down to the front desk to have them "reset" several times. That was very annoying. The view was surprisingly wonderful, nestled next to a quaint stream in a little valley, and tucked away so sweetly with the great Smokey mountains as a beautiful backdrop. That was very pleasant. The kids loved the outdoor pool, waterslide and beach entry, although it was freezing cold water. There was a mini golf course in front of the hotel that the kids also loved. The drive to pigeon forge (and into Gatlinburg) was short, so it was very centrally located, with a trolley that visited occasionally. It was clean, except for the mold and scum in the indoor pool/whirlpool area. That didn't keep us from enjoying the warm water, though, and meeting other guests with kids. We all agreed it was an overpriced hotel, and we weren't sure we'd spend the money to do it again.”

Apr 26, 2007 by Patti from Marietta, GA
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[10]

• Loved the waterslide/beach entrance at the outdoor pool, and the warm indoor pool/hot tub! Breakfast was good, too!
• Room¿s way too small! No place for kids even on the floor! Had to upgrade for $50 extra-no choice!

“There was only one courteous staff member out of the 4 that we dealt with. He found a way to upgrade us (for a $50 fee) so our 2 children could have a bed to sleep in! Everyone else was rude and flippant. Not good customer service at all! The pool and whirlpool were wonderfully warm, however, dirty and moldy in places. The room was so small, we were crawling on the furniture to get around each other, and there were only 4 of us! It was nicely decorated, though. The card keys repeatedly didn't work, so we had to go back down to the front desk to have them "reset" several times. That was very annoying. The view was surprisingly wonderful, nestled next to a quaint stream in a little valley, and tucked away so sweetly with the great Smokey mountains as a beautiful backdrop. That was very pleasant. The kids loved the outdoor pool, waterslide and beach entry, although it was freezing cold water. There was a mini golf course in front of the hotel that the kids also loved. The drive to pigeon forge (and into Gatlinburg) was short, so it was very centrally located, with a trolley that visited occasionally. It was clean, except for the mold and scum in the indoor pool/whirlpool area. That didn't keep us from enjoying the warm water, though, and meeting other guests with kids. We all agreed it was an overpriced hotel, and we weren't sure we'd spend the money to do it again.”

Apr 12, 2007 by C.J. from Maryville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was great.
• NA

“This hotel is one of the nicer hotels in Gatlinburg. It is not located right in the middle of town, so it is not as congested. I preferred this location over the other Fairfield property in Gatlinburg for the location and it was built in 2002.”

Apr 12, 2007 by John from Mount Carmel, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, clean.
• Check in times.

“Hotel was clean, staff were very friendly. Check In was easy. Rooms were orderly. Location of the hotel was a plus.”

Mar 8, 2007 by Suzann from Lexington, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The free breakfast was good, above average.
• Pool area on small side.

“Good 2 stars hotel. Rooms clean and comfortable. Free breakfast above average.”

Oct 30, 2006 by Beth from Ringgold, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• That the bed had a ton of pillows.
• The only thing I would love for this hotel to have is a refrigerator and possibly a microwave.

“This hotel was great; I got a GREAT price and really enjoyed our stay. It was our first time away from home with out 9 month old son and we all had a great time. The only suggestions that I have is that rooms would include a microwave and a refrigerator that we be more family friendly when traveling with children who still take bottles.”

1 of 1 people found this review helpful.

Oct 26, 2006 by Maria from Mauldin, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff, great location, clean, nice breakfast.
• Toiletry items were limited to soap and shampoo.

“The hotel is very clean, staff is very friendly, rooms and bathrooms are clean and location is great! We had a very good time and would stay there again....beds are too soft for my family's taste...but it was ok. Overall, it was a great place to stay.”

Apr 18, 2006 by Jon from Batesville, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location, close to restaurants.
• Very small, average rooms.

“Decent hotel, good value. Exactly what I expect from a Marriott property. Nothing fancy, but you know what you're getting.”

Mar 16, 2006 by Cynthia from Loveland, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[5]

• Breakfast.
• Some of the staff not very friendly.

“Not a very good location.”

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Amenities at Fairfield Inn and Suites by Marriott Gatlinburg North, Gatlinburg

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Coffee Maker in Room Connecting Rooms Continental Breakfast Cribs Available Drugstore Elevators Exercise Gym Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine

Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Vending Machines Wake-up Service