Best Western Crossroads Inn

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User Reviews for Best Western Crossroads Inn, Gatlinburg

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Aug 30, 2009 by Susan from De Witt,MI
Overall Rating: 6

• Very roomy, spacious, liked having the refrigerator/microwave.
• Carpet was very
  dirty - you could not get that out by any professional.

“It is old but updated in the rooms. Except the carpet. Just really needed to be replaced you can't get that kind of dirty look out of the carpet - beds are comfortable. Employees very friendly.”

Mar 11, 2009 by Tracy from Lavergne,TN
Overall Rating: 8

• The room was very clean.
• The outside entrance to the room. It feels less safe than hotels with inside entrances to rooms.

“This was a great place to stay for the value. Staff was friendly and the place was well kept.”

Aug 15, 2008 by Roy from Midland, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very close to national park. Close to main street without the crowds.
• Coke machine on 3rd floor was not working.

“Good location in town, easy access to everything.”

Jul 3, 2008 by Barbara from Yadkinville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Room was large and comfortable, extra sink/vanity area outside of bathroom.
• The only issue was the air conditioning. It never got as cold as my husband likes, but it was still comfortable.

“Great room size. The extra sink/vanity area outside of the bathroom was very convenient. The location is excellent. Overall this was a fantastic.”

May 19, 2008 by Stephanie from Newburgh, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Very clean room, friendly atmosphere, a convenient location.
• The room style was very dated! New furnishings and paint would be great!

“In general this hotel was a nice place to stay. We were not in our rooms very much, so it was sufficient. The hotel itself was very dated, although the location was great! The staff was very friendly and curious, and the price was not bad.”

Jan 30, 2008 by Sarah from Harrodsburg, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Had fireplace and microwave, nice big bed.
• No plastic silverware or continental breakfast.

“Very

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