Best Western Twin Islands

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User Reviews for Best Western Twin Islands, Gatlinburg

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Sep 2, 2008 by Rhudy from Dalton, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Had a very nice vacation, loved the room. We really used the hot tub!
• The ice maker didn't work very well, but hey, it was getting over used, know what I mean!

“The room was very nice. We only had 6 small,8 medium, 6 large towels! Man, we would have been in trouble if we would have needed sears whole stock. But really, we enjoyed the whole stay. Please remember, you can not please all the people all the time! Thank you to all the staff.”

Apr 15, 2008 by Christy from Douglasville, GA
Overall Rating: 4
Cleanliness:[4] • Staff:[2] • Location:[10]

• It was in pretty convenient area.
• Missing outlet covers, uncomfortable.

“I felt bruised from sleeping on the rock hard beds. The bathrooms were not very clean and the outlet covers were missing on several outlets and light switches. Lots of construction in the common areas which made it unsafe for the kids. I'm grateful the trip was to spend time at the area attractions, because we were miserable in the room.”

Apr 14, 2008 by Misti from Mobile, AL
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[10]

• The river view.
• It was way too small and smelled funny.

“This hotel was too small. You could barely move around in it. It also had a very "stuffy" smell. Also, when we got in the room we noticed we only had one bath towel. I called housekeeping to get more and they said they would be right down. That was at 5PM. At 9 PM after dinner I called back because we still had not received any towels. We received them about 30 minutes later. We would not stay here again.”

Mar 22, 2007 by Shawn from Westminster, SC
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• It was on the river and close to restaurants.
• The rooms could have been little cleaner.

“Overall it was o.k. The location was the best feature. We could walk everywhere opposed to having to drive all over.”

Apr 10, 2006 by Aimee from Fort Wayne, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• This hotel is very close to attractions and the trolley system.
• The creek view was marred by the buildings directly across from the hotel.

“If you want a hotel that is close to attractions and the trolley, and you don't mind staying in a clean, yet older hotel, then this is a good one for you.”

0 of 1 people found this review helpful.

May 12, 2005 by Gina R. from Roanoke, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location in Gatlinburg. Near everything you want to see.
• Rooms not as new looking as I would have liked, but are clean.

“I would stay here again just because of how close it was to all the major attractions. We also liked the little river running along it and the walkway around the area. Most of all we enjoyed sitting in the rocking chairs out front watching the other tourist.”

5 of 6 people found this review helpful.

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Amenities at Best Western Twin Islands, Gatlinburg

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Fishing Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Room Service Skiing Television with Cable