Quality Inn Creekside

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User Reviews for Quality Inn Creekside, Gatlinburg

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Jul 27, 2008 by Toby from Cutoff, LA
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[7]

• I thought the location was pretty good.
• The bathroom was dirty.

“When we arrived in the room, it wasn't what I expected. They had a musty smell in the room. The mattress had a cigarette burn on it. We called the front desk to ask for someone to come clean the wall in the bathroom. They told us there was no housekeeping available until the next day. We walked to the office and asked again. The man working said 'ugh' and handed us cleaner and a towel. Not the perfect start to our stay there. We were both a bit disappointed.”

Apr 8, 2008 by Megan from English, IN
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• Friendly, helpful staff.
• Hair in bathroom.

“The staff was friendly and did anything they could to help us.”

Mar 20, 2008 by Robert from Beavercreek, OH
Overall Rating: 6
Cleanliness:[4] • Staff:[9] • Location:[10]

• Location to Restaurants and Entertainment.
• Snot on bathroom wall, 2 roaches found in room.

“The staff and location of hotel were great, the cleanliness of the room could've been a little better. The bathroom of any place can tell you everything! I was completely taken off guard when I wen to turn on the air 2 roaches scurried out, ran up the wall, then down on the carpet at which point I could not find them.”

Mar 19, 2008 by Jennifer from Black Mountain, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Decent location.
• Beds were uncomfortable.

“We were in the newer of the buildings; great parking, very clean rooms, great walking location to everything. I would stay here again.”

Jan 14, 2008 by Kacey from Mt Juliet, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean and I like the location.
• That we couldn't stay another night.

“It was really great and I enjoyed it a lot and would refer it to family and friends.”

Oct 9, 2007 by Bert from Longboat Key, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good news. Only had to spend 1 night there.
• Old, no parking, asked for non smoking got smoking.

“Maybe it was a nice place to stay 25 years ago but not now.”

Jul 31, 2007 by John from Vandalia, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The surroundings and location.
• The bed was broken which should have been repaired before we arrived.

“Very pleasant, friendly and helpful staff. Would recommend to other travelers.”

Apr 23, 2007 by Tim from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, location, location.
• Continental breakfast could be a little more intriguing.

“The price for the room was great given the location. Not a lot of amenities to speak of, but most of our time was spent outside the facility. The hotel staff was outstanding - very friendly.”

Apr 9, 2007 by Jennifer from Mt. Sterling, KY
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[8]

• The location was good - right on the main strip in Gatlinburg.
• Desperately needs renovating.

“Lots of quality issues, but felt safe and was convenient. Disappointed in breakfast offerings.”

Apr 9, 2007 by Matthew from Palmersville, TN
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• Location.
• No heated pool as stated, room we reserved not reserved for us!

“We may not stay at this hotel again, the fella that checked us in was a prick! The room we viewed on your site was not the room we received. Our reservation meant nothing to them apparently.”

Oct 20, 2006 by Nancy from Brentwood, TN
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[4]

• Great location. Friendly staff.
• Construction all around hotel. Found two roaches in room. Overhead at sink didn't work.

“The location was fantastic! The staff extremely helpful! The room had just been renovated. The overhead at sink didn't work so was dark. The maintenance man allowed us to use a lamp. Found two roaches in room. One in bathroom and the other at the sink area. Construction all around so difficult to park car. Walking back to motel at night a little scary with poor lighting. The hilltop view was beautiful!”

Oct 5, 2006 by James from Paducah, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Noisy------old bldg. rooms not well insulated plumbing noisy from other rooms.

“Good location, clean, average room nothing special good for families someone not expecting upscale accommodations friendly staff.”

Aug 22, 2006 by Dan from Defiance, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very professional and hospitable.
• There was a missing tile in the bath room.

“The combination of location, price and courteous staff made our stay very pleasant. Our questions were answered and if we needed something it was handled quickly and sincerely We would stay at this hotel the next time we visited Gatlinburg.”

Aug 22, 2006 by Michelle from Mooresboro, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[4]

• It was close enough to walk to the places we wanted to visit.
• The room was not in the motel that was pictured on line. The only view was of a huge brick wall.

“The motel was clean and in a nice location. The room we had was not in the motel featured on line and only had a view of a brick wall. There was construction going on next to us. Did not feel very safe because it was so secluded and far away from the main motel and office.”

Aug 17, 2006 by Mary from Charleston, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• We stayed at the annex building in front of the hotel. it was very quiet and clean.
• We had expected to be staying on the creek but instead stayed in the hotel annex. The view was of construction on both sides and roof tops.

“I would stay there again but hopefully after construction is done.”

Apr 12, 2006 by Corvin from Nashville, TN
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• The hotel location was really convenient to the conference I was attending and great in proximity to all of the touring activities. The staff was great.
• The hotel needed to be updated a little, but overall a comfortable stay.

“Clean, convenient, friendly staff and a good price for a hotel in this area.”

Apr 5, 2006 by Rita from Landrum, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location, facilities, and friendly staff.
• We would have liked to have had an indoor pool.

Amenities at Quality Inn Creekside, Gatlinburg

AM/FM Alarm Clock Air Conditioned Balcony Brailled Elevators Bus Parking Coffee Maker in Room Conference Facilities Continental Breakfast Copy Service Desk with lamp Disco Electronic Door Locks Elevators FAX FEMA Approved Free Local Telephone Calls Free Newspaper Hairdryers Available

Handicapped Rooms/Facilities Heated Pool Ice Machine Iron Microwave Modem Lines in Room No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Picnic Area/Tables Radio Ramp Access to Buildings Refrigerator Smoke Detectors TV Remote Control Wake-up Service Wet Bar