Holiday Inn Pigeon Forge

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User Reviews for Holiday Inn Pigeon Forge, Pigeon Forge

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Oct 10, 2009 by Stephanie from Indiana
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Loved the complimentary coffee/tea in the lobby each morning.
• Hotel entrance a little difficult to find.

“This hotel is equipped with everything you need: in-room microwave, fridge, & coffeepot, spacious rooms, courteous and helpful staff, coffee in the lobby in the mornings, daily newspaper, business office, restaurant on-site, vending machines, laundry room, game room, pool with waterfall, exercise room, along with a very welcoming lobby and atmosphere. We stayed for a week and thought the location of the hotel was just perfect. It is very close to all the attractions, but still somewhat out of the hustle and bustle. It sets back a little bit from the road, so you might miss the entrance the first time. My family had a great trip and would definitely stay here again!”

Apr 1, 2009 by Alicia from Pulaski,TN
Overall Rating: 10

• Everything was very nice, clean, and luxurious!

“I absolutely loved this hotel and would stay there again. The indoor pool was very nice with a waterfall. The rooms were clean and the bed was extremely comfortable!”

Nov 11, 2008 by Julie from Georgetown,KY
Overall Rating: 9

• The furniture and furnishings in the room were brand new.
• While the furnishings were new, the shower curtain was not and smelled sour.

“The hotel was under construction, which was almost complete during our stay. The staff was friendly and the room was great. Everything was new in the room with the exception of the bathroom shower curtain which is easily fixed. Very nice hotel, located centrally and easy to find.”

Nov 4, 2008 by Wanda
Overall Rating: 10

• Good locations, friendly staff, clean rooms.
• Construction work still going on. Lobby area, registration area look terrible. Had serious doubts and anxiety when checking in, but our stay was great.

“Good place to stay. Great location. Construction still going on even though sign in lobby says will open October 2008.”

Oct 23, 2008 by hollie
Overall Rating: 9

• Pet friendly and great staff.

“The staff was friendly and responsive to our needs. The indoor pool is very nice. Rooms are clean. This hotel is very kid-friendly, pet-friendly. We had no issues whatsoever. There is still construction going on in the lobby and some hallways but it is not an inconvenience. Restaurant staff was very courteous. We had a great stay.”

Oct 21, 2008 by
Overall Rating: 8

• It is quiet off the highway.
• Construction going on.

“It will be great, when construction is complete.”

Oct 2, 2008 by bri
Overall Rating: 3

• Just happy the pool was open still.
• It was a complete mess and everything was closed off.

“I was happy to have a place to lay my head
at
night but with it being under construction it was just horrible. Men working outside your window. Lots of noises and half the time your key wouldn't even work to get you in your room. So having to keep going up and down to the front desk was no fun.”

Sep 12, 2008 by Dave from Medina, OH
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[9]

• Game room was nice & renovated.
• Under construction, old, smelled old felt unclean in the room.

“This hotel should have been remodeled years ago! Very dated to the 70's. I wish if a hotel was undergoing renovation you would not use them as part of the offering. Dirty, dusty, felt like bugs in the room and very creepy.”

Sep 7, 2008 by Lynn from Griffith, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very polite and friendly.
• Was under construction.

“The staff was excellent, room was clean, it was a great place to stay it was convenient to everything.”

Aug 29, 2008 by Beth from Ann Arbor, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location - beautiful pool with waterfall - rooms currently being upgraded & updated.
• Entrance during construction a little tricky, but well marked.

“Hotel is currently undergoing extensive updates and expansion. All facilities are open, and room have been completed - beautiful renovation! Staff goes to great lengths to make guests welcome during construction. Great job!”

Aug 25, 2008 by Timothy from Grantsville, MD
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[9]

• Helpful, friendly staff.
• Undergoing major renovations.

“This hotel is undergoing major renovations.”

Aug 24, 2008 by Barbara from Cleveland, TN
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[4]

• Was close to the attraction we attended during the day.
• Was not kid friendly. To much construction was going on.

“The hotel was under major construction. It was rather dangerous in some areas of the hotel for the smaller kids. Was not worth the price. Disappointed.”

Aug 15, 2008 by Tim from Staten Island, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[7]

• The staff was helpful and apologetic for the conditions.
• The hotel was under construction, but it will eventually be very nice.

“It will eventually be nice when the renovations are complete. It is conveniently located for the Pigeon Forge attractions as well as those in Gatlinburg.”

Aug 9, 2008 by Rob from Orlando, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Friendly staff, indoor pool & spa, great breakfast.
• Under construction/renovation.

“I didn't realize that the hotel was adding and renovating rooms until we arrived. It wasn't too bad but the dust wreaked havoc on my wife's sinuses. The staff was friendly enough and made a reasonable attempt to make us comfortable. They gave us a choice of a King size bed or 2 doubles. It didn't dawn on me that the doubles were smaller than 2 queens until I got to the room (most places actually give you 2 queen size) so that was kind of awkward but the beds were comfortable. The indoor pool was nice and the breakfast would rival a Shoney's breakfast buffet, but I think that was only because the dining room was closed for remodeling. Not my best experience but not my worst either. Once the remodeling is done, it will probably be a nice place to stay. Better than a lot of other Holiday Inns.”

Aug 1, 2008 by Sandy from Callahan, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[7]

• The Staff was very friendly and helpful.
• We were located on the 5th floor, no ice machine, hard to find room, quality of room as way below what I expected.

“It will probably be a nice hotel when the construction is finished but I would not recommend it to anyone. I was really disappointed with the quality of the room.”

Jul 30, 2008 by Duane F. from Dayton, OH
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[7]

• The rooms were already being remodeled.
• We called and had them set us up with a king size bed and when got there they did not have one.

“The hotel was being remodeled.”

Jul 17, 2008 by Deborah from Henryville, IN
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• The hotel was under construction due to remodeling. Will be nice once complete, but at the time it was really torn up.
• A worker in the restaurant chastised another worker in front of customers.

“The hotel was in the middle of serious remodeling. It will be nice once complete, but I felt it was really in bad shape to try to accommodate customers. I don't see how it wasn't a safety hazard. The food in the restaurant was good, but it was in a temporary location and ice was not available and a credit card machine was not set-up at the time (unfortunately we didn't know until it was time to pay). The hotel is in a good location, close enough to areas to walk to. It will be nice once construction is complete.”

Jul 11, 2008 by Ray from Calhoun, GA
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Location.
• Areas under construction.

“A nice place to stay. Very well located - some trouble with emergency alarm because of remodeling.”

Jul 10, 2008 by Louis from Milner, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• Convenient location to all attractions.
• At the time of our stay the motel was under renovation construction which caused some discomfort.

“Our stay was a pleasant stay despite construction work being preformed at the site. They staff was helpful and knowledgeable of all the local area attractions. We defiantly would consider staying at this same hotel again on future visits.”

Jul 9, 2008 by Tonya from Cadiz, KY
Overall Rating: 2
Cleanliness:[9] • Staff:[6] • Location:[9]

• The pool stayed open late.
• Room hot; construction everywhere.

“Until all of the construction is complete I would not recommend this hotel. It was very hot in the room. We left a day early because we could not sleep.”

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Amenities at Holiday Inn Pigeon Forge, Pigeon Forge

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bath Tub Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine

Indoor Pool Internet Access Iron Laundry/Valet Services Modem Lines in Room News Stand Parking Pets Allowed Pool Porters Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

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