Courtyard by Marriott Ann Arbor

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User Reviews for Courtyard by Marriott Ann Arbor, Ann Arbor

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Sep 28, 2009 by Zoe from Edmonds,WA
Overall Rating: 10

• Almost everything.
• Nothing.

“The staff is very friendly, helpful, knowledgeable, and accommodating.”

Apr 21, 2009 by Candice from Grand Rapids,MI
Overall Rating: 10

“Very nicely surprised. Simple, clean, tasteful and modern decor.”

Apr 9, 2009 by Judy from Auburn,NY
Overall Rating: 2

• The heat didn't work, the hotel put us on a floor with a group of loud basketball fans.

“We feel the hotel knew that there was a group of Basketball fans since they provided a bus to Detroit. They could have easily put us on a floor that didn't have partiers. I did call down to the desk and someone came up but it still wasn't great then our heater wouldn't regulate so we shut it down. In the night it was freezing so we tried to turn it on and it smelled like burning plastic. When I went to the front desk (we waited 5 min while the only front desk person talked to a future wedding party person) then she seemed very glib and said someone would call me, no calls to date. We weren't pleased and feel this hotel is poorly managed. Oh the hot tub was warm but definitely not Hot.”

Mar 1, 2009 by Cheryl from Tillsonburg,Canada
Overall Rating: 10

• No complaints on anything. Very impressed! Could not have been nicer!

“From the beautiful smile from the person behind the counter in the front lobby, to the wonderful room to relax in. I could not have enjoyed my stay more! Actually down to Michigan to check back with a doctor about recent operation. I went for a swim and jumped also into the hot tub for a bit. Everything super clean and comfortable. Many, many clean towels in the swim area all neatly folded and available all around the entire room!”

Feb 6, 2009 by Ame from Kirkwood,MO
Overall Rating: 10

• Hotel was clean, and staff was friendly.
• Bad bath products, no business center, free wireless in rooms.

“This hotel is a great choice for clean, safe rooms. They are not over the top luxury, but you also won't be wondering if the sheets are clean enough to sleep on. The staff is friendly and sincere!”

Oct 6, 2008 by Gerda
Overall Rating: 6

• Plumbing was poor and
  walls were too thin.

“Location is very good, close to freeway. Some staff members were very friendly but some surly. Room’s o.k., not 3 star worthy. Plumbing in our room was burping when guest in next room took shower. Walls seem too thin.”

Sep 17, 2008 by Dennis
Overall Rating: 10

• Comfortable beds, everything is up to date.
• Location is fine but you still need a car to get to Downtown Ann Arbor.

“Clean and up to date hotel. Comfortable beds and modern facilities. Good value.”

Sep 7, 2008 by Jim from Lima, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location.
• Somewhat noisy.

“Great location, will stay again.”

Aug 21, 2008 by Elizabeth from Ann Arbor, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient location.
• No continental breakfast (but there was a Tim Horton's across the street).

“Excellent value for the price. Quiet location. Easy-to-find.”

Aug 5, 2008 by Patrick from Chesterton, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The person at the front and all of those with her were friendly and helpful!
• They got me a king bed, and I needed two queens.

“Clean, family-friendly, with helpful staff. I would stay at this hotel every time I travel to Ann Arbor or Metro Detroit area.”

Jul 16, 2008 by Tracy from Ypsilanti, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location/the pool and exercise room along with the fact there was a restaurant in the hotel.
• NA.

“We really enjoyed our stay here. The location is perfect and there were so many different things you could do here. Tons of restaurants and stores to go shopping. Along with the staff and pool with exercise room. They also had a washer and dryer at your deposal.”

Jul 10, 2008 by Tracy from Ypsilanti, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location was perfect and they had free internet access and a flat screen TV with an exercise facility.

“I would love to stay here again. We had free "wireless" internet access and an exercise area right next to the pool with flat screens TV's everywhere. It was very nice, we loved it.”

Jun 5, 2008 by Mike from Plainview, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great service, nicely appointed rooms.
• Location is 3 miles from U of Michigan campus.

“Excellent hotel. Rooms are appointed nicely with new large LCD screens. The restaurant for breakfast was fast, efficient, and liked to take on special orders. The restaurant even had baked goods from Zinger men!”

Jun 4, 2008 by Shayna from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• They have great cookies complimentary at the desk!
• I wish they would have accommodated my request for a queen bed - even though I am a high rewards member with their hotel.

“Very pleasant stay. Wish I could have been there longer than one night.”

Jun 2, 2008 by Scott from Canton, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice and comfortable room.
• For hotel of this type and rating, there was no restaurant or bar facility on the weekend!

“I was very satisfied with the room and the overall hotel, but felt that with no restaurant nor bar facility over the weekend, that it was limited in its overall ability to serve a leisure traveler's needs. With that one change (at least a bar with bar food at night!), it would jump a grade easily.”

Apr 29, 2008 by Paulette from Cleveland Heights, OH
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• Easy access from highway.

“The hotel clerk was not the most friendly.”

Apr 25, 2008 by Dominique from Cleveland Hts, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[9]

• The breakfast and the breakfast staff were pleasant. The flat screen TV was novel.
• Donna the welcoming agent was abrupt and condescending.

“The first weekend we booked at this hotel, I had called to see about the pool on Wednesday. They assured me that the pool was very nice. We arrived Thursday. On Friday morning we had breakfast, the staff said the pool was beautiful. We went to the pool and it was under construction the day before for repairs. The following weekend we went to check in. The pool was backing up and running, but was not clean. There is no dinner or room service in the evening on Friday and Saturday night.”

Apr 10, 2008 by Jeff from Naperville, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[6]

• The staff was very friendly.
• It took five minutes to get warm water only when hotel was full did water get hot.

“Nice hotel, with declining maid serves 2nd, 3rd and 4th my room was so far away from water heater that at any other time then the wake up hours, it took a bathtub full of water before getting warm water, to get a hot bath, you, had to waste a sinful amount of water and if wishing a warm shower to rinse off after a bath, forget about it. Maid also broke toilet seat, finding broken hinge of seat on floor. Reported this to front desk, did not get fixed the next day so had two full night of a slip and slid toilet seat. Fun stuff on the up side nice staff good location.”

Mar 20, 2008 by Aaron from Washington, DC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The beds were super comfortable!
• The pool was not open late.

“I have stayed in this hotel twice now and each time the room was comfortable. The room actually smelled good. Quiet, clean, comfortable. Oh, and the beds were super comfortable too!”

Feb 23, 2008 by Stacee from Holland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Front desk was very kind and helpful, and close to everything we needed to get to.
• I wish there was an actual restaurant. Menu and all.

“I really enjoyed my stay at this hotel, from reading all of the reviews about hotels in Ann Arbor, I figured no-matter where we stayed it would be a dump, but Courtyard by Marriot settled that the minute I walked into the lobby. Very clean, modern look and extremely accommodating staff. I would recommend this hotel to anyone who wants to stay in Ann Arbor. The entire building is smoke-free which adds 2 stars to any hotel in my book.”

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Amenities at Courtyard by Marriott Ann Arbor, Ann Arbor

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities Outdoor Parking Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Sauna Secretarial Service Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Trouser Press Vending Machines Wake-up Service Wet Bar

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