Holiday Inn Knoxville Central @ Papermill

Photos of Holiday Inn Knoxville Central @ Papermill, Knoxville

• Add your own photo of Holiday Inn Knoxville Central @ Papermill

User Reviews for Holiday Inn Knoxville Central @ Papermill, Knoxville

• Add Your Own Review »

Aug 25, 2009 by Tim Killoren from Sarasota,FL
Overall Rating: 8

• Nice people.
• Difficult to find.

“Nice place to stay.”

Aug 19, 2009 by Martha from Eads,TN
Overall Rating: 10

• Very helpful staff.
• Confusing to get to at first.

“Older yet clean and updated. Great stay.”

Aug 17, 2009 by Ed from Harrisonburg,VA
Overall Rating: 4

• Old rooms.

“The hotel is being remodeled should be much better next time.”

Jul 18, 2009 by Diana from Corpus Christi,TX
Overall Rating: 8

• Clean, friendly, safe location.
• Somewhat difficult to get to from the highway, too many teenagers staying there; noisy.

“Beds were comfortable, food was decent, staff was helpful in finding information for local attractions. The number of teenagers staying at the hotel at the time made for noisy conditions.”

Apr 29, 2009 by Cindi from Kingsport,TN
Overall Rating: 7

• Excellent service both before and during our stay.

“This hotel has obviously been well used.”

Apr 17, 2009 by Teresa from Shreveport,LA
Overall Rating: 3

• Clean.
• Staff gave wrong directions, hotel hard to get to.

“Accommodating
but not well informed.”

Mar 16, 2009 by Angela from Johnson City,TN
Overall Rating: 9

• Every member of the hotel staff was wonderful.
• Noise through the pass
  through doors.

“Staff was un-comparable. Each person I encountered was very pleasant and friendly. The hotel management must be very pleased. I had to call about noisy neighbors one morning 1:30 am, the staff promptly took care of the problem, without hesitation.”

Jan 27, 2009 by Sabrina from Nashville,TN
Overall Rating: 7

• The staff was friendly.
• The bathroom shower could have been cleaner. The workout machines needed some maintenance.

“Overall a great hotel. The room was comfortable, the staff was exceptional. It had everything we needed and was at a convenient location off the interstate. The bathroom tub needed a new mat and the workout equipment was outdated, but other than that the hotel was great!”

Jan 1, 2009 by Phil from Greenwood,SC
Overall Rating: 7

• Girl at front desk was excellent.
• Even with current renovation the hotel still needs work.

“Room was clean and quiet. Great location to freeway, downtown, etc. Could use a little more attention to details.”

Nov 15, 2008 by Amanda from Cincinnati,OH
Overall Rating: 8

• The room was very nice, clean and in order. The staff was very friendly and helpful.
  
• The bathroom was not welcoming. I tried to spend very little time in the bathroom. The ceiling was rusty and other items were worn.

“This is a great hotel for business travelers.”

Oct 21, 2008 by Anne
Overall Rating: 9

• Location - remodeling -
  will be nice when finished.
• Had old smell - but, should change once the remodel is finished.

“The location fit my need perfectly. The remodel will be a welcome add to my future stays.”

Sep 12, 2008 by Larry
Overall Rating: 5

• Not enough outlets, very small bathrooms, noisy air conditioner.

“This is an
old Holiday Inn with the issues you would expect from an older hotel. Not enough outlets for business traveler, no business center, small cramp bathrooms, noisy wall air conditioning units.”

Sep 11, 2008 by Pat from Roswell, GA
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Convenient - easy to find - nice rooms for the price.
• The room was not cleaned when we arrived.

“We arrived about 2:30 PM on a Saturday afternoon and the room was not cleaned. We left to do some shopping and it was cleaned when we returned, but a dirty coffee cup was left on the nightstand. Otherwise it is a nice facility and we will stay there again. Very convenient to interstate and easy to find.”

Sep 9, 2008 by Carrie K. from Tyrone, GA
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[9]

• Free appetizers and beverages on Friday night.
• Worn-out looking, from carpets, to wall coverings, to the rusty metal wall outlets and cord coverings.

“Staff were pleasant and accommodating. In general, though, this hotel just looks overly worn/used and is in need of updating. It is not at all what I expect from a 2.5 star hotel. At most, it deserves 2 stars.”

Sep 8, 2008 by Steve from Brentwood, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• Friendliness.
• Shopworn.

“Ok. But outdated. In need of a facelift.”

Sep 7, 2008 by Paul from Edmond, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Front desk and other staff was superb!
• Bed was obviously old and flat.

“This hotel is priced as upscale, but would need some renovations starting with improved, and newer bedding to approach 3 stars. Courtyard by Marriott which is consistently 2.5 star is a vast improvement over this facility. However the desk staff was impressive and superbly service oriented!”

Sep 1, 2008 by Dawn S. from Chattanooga, TN
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• It's close to where I needed to work.
• The bed was not comfortable for sleeping and the air unit is noisy. It had no microwave or fridge.

“The mattress felt like it should have been retired from service a few years back.”

Aug 28, 2008 by Terry from Wexford, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convenience and price.
• Rooms a little out of date but for the price.

“Conveniently located on I-40 and near restaurants.”

Aug 25, 2008 by Iman from Clifton Park, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location.
• No business center.

“Location was good, near major area mall & restaurants. They don't have a business center, you could use computer at sale office that is open from 8 to 5. Sale office staff is very friendly, but still this is there work computers so it have to be a brief use. The exercise room need some major upgrades for their machines.”

Aug 20, 2008 by Julie from Nashville, TN
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[8]

• Evening hotel clerk was very friendly and accommodating.
• The door to the room was hard to open. Seemed like it needed some updates and upgrades.

“Convenient location to UTK - just a quick freeway shot. Friendly staff. Needs some upgrades and updates. Limited amenities. I would have preferred a simple, quick complimentary continental breakfast, rather than the more elaborate one where you had to join something. I don't think it cost anything to join however. Overall, I would use it for a night or two when I had to be somewhere and not planning to use the facilities as a place to hang out.”

• View All User Reviews

Amenities at Holiday Inn Knoxville Central @ Papermill, Knoxville

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Americans with Disabilities ACT ADA Compliant Bar/Lounge Copy Service Down and Out Room Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Gift Shop Golf Guest Laundromat High Speed Internet Access Ice Machine Indoor Tennis Laundry/Valet Services Lounge

Modem Lines in Room Multilingual News Stand Outdoor Pool Outdoor Tennis Parking Pets Allowed Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Security Sprinklers In Rooms TV Remote Control Television with Cable Vending Machines Wake-up Service

Learn more about Holiday Inn Knoxville Central @ Papermill at Priceline Travel Guides »