Courtyard by Marriott Suwanee

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User Reviews for Courtyard by Marriott Suwanee, Suwanee

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Jun 1, 2009 by Saundra from Chattanooga,TN
Overall Rating: 9

• I liked the location, and that it was newer and in good taste and repair.
• The pool is right off the front desk in full view on anyone entering or exiting the hotel. That is why we did not use it.

“All in all we were very pleased with the hotel accommodations. When we arrived we were greeted warmly. However, we noticed that the pool, although beautiful, was located in close proximity to the front desk. Upon entering & exiting all guests, and visitors are able to see straight into the pool area - not very romantic. Also, housekeeping did not freshen our room the next day (make beds, etc). When we called the front desk that night, they were extremely helpful and wanted to help however they could. It would not include the continental breakfast. Just a little disappointing. All in all however, we had a nice stay.”

May 6, 2009 by Michelle from Jasper,IN
Overall Rating: 7

“We were given a king size bed but I requested two queens when we arrived and they switched us with no problem. Very courteous front desk.”

Dec 31, 2008 by Harry from Danville,VA
Overall Rating: 8

• Nice room, good location for us, good breakfast buffet.
• Desk clerk was not too helpful.

“We had to change rooms because the TV in our original room was broken.”

Sep 7, 2008 by Nancy & Jim
Overall Rating: 10

• All around excellent. Clean, friendly,location and comfort.

“This hotel is excellent in everyway for any traveler. We have been to this hotel several times and we highly recommend it. It meets all of our needs and then some. It's clean, all staff is friendly-Mr. Allen is wonderful, comfortable, safe and the location is the best in the area. We always have a wonderful exeperience at this hotel and look forward to staying again soon.”

Sep 5, 2008 by David from Carnation, WA
Overall Rating: 1
Cleanliness:[9] • Staff:[8] • Location:[7]

• Breakfast buffet and common areas were very nice.
• Theft.

“The overall experience started out nice. The hotel was fairly attractive and clean. The rooms were a little cramped but I didn't mind considering the other positive features of the hotel. The breakfast buffet was very good. The staff was very friendly and accommodating, so much that I was almost going to send a letter raving about them to the management. I changed my mind when I realized that some of my belongings had been stolen and they could cost thousands to replace. I don't normally travel with valuables but in this case they were educational CD's related to my profession so I assumed they would not be valuable to someone else, I am guessing the thief mistook them for music CD's since they were in a standard CD case. I would not recommend this hotel because of the theft and the fact that there are no safes in the rooms.”

Jul 30, 2008 by Sandy from Hiawatha, IA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff was friendly and I was able to get tea/coffee at any time.
• No outdoor pool.

“Overall the room was comfortable and clean and the staff was very friendly. There is a small indoor pool and fitness room. We were visiting family in the area, so had leisure time during the day, an outdoor pool would have been nice. A good choice for a business traveler.”

Jun 1, 2008 by Charlie from Wilson, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very friendly; remembered my name the whole stay.
• The carpet and bedding in the room could have been nicer. Bathroom could use an upgrade.

“I was very pleased with this hotel. The staff were exceptionally friendly and helpful. The gentleman that checked me in remembered my name throughout my stay and was very helpful when I locked myself out of my room. Also, on Wednesday night, there was a manager's reception with free Italian food, beer, and wine in the lobby. It was a very nice personal touch. I would definitely recommend this hotel and plan on staying here again.”

May 29, 2008 by Joca from Buford, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room.
• Pool wasn't useable due to too much chlorine in water.

“Excellent choice. I've stayed at this hotel several times. I'm always pleased with the quality of service. The location is great too!”

May 3, 2008 by Christina from Reading, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Most of the staff was helpful and friendly.
• There was a person on desk that answered phones and did not know her way around so it was hard to find them at first.

“I enjoy this type of hotel, but it did not have free continental breakfast, which made it a bit harder for us to enjoy the morning together comfortably.”

Apr 30, 2008 by Robert from Claremont, MS
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very Clean.
• It was a very good, well Run, Clean I Can not say.

“A very well run, clean hotel.”

Apr 16, 2008 by Gary from Lakeland, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• I was entertained with the evening person at the hotel check in, very funny!
• The price of the breakfast was a little high.

“This was and will be a great hotel for every one from business and leisure.”

Mar 19, 2008 by Matt from Nashville, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The hotel was convenient to a lot of restaurants and shopping.
• This is not one of the nicer Courtyard's I've stayed in.

“This is a good hotel, but it's older than a lot of the Courtyards out there. The rooms are clean and it has a nice lobby, but it's on the lower end of the spectrum as far as Courtyard's go.”

Mar 15, 2008 by Gail B. from Sacramento, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[7]

• Room spacious.
• No breakfast.

“I did not know there was a pool or that breakfast was not included. It was a little off the main road so finding it was not easy.”

Feb 21, 2008 by Kerri from Black Mountain, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Free internet access.
• Did not have free continental breakfast.

“The hotel was nice. The room had a funny smell every time we entered, but we think it was a room deodorizer. We got used to it very quickly once in the room. My husband really liked the fitness room, while my daughter enjoyed the pool.”

Feb 19, 2008 by Mike from Watkinsville, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location was excellent...clean, large rooms.
• Traffic was bad in the afternoon.

“Excellent hotel. Very clean. Had a nice indoor pool and cookies at the front desk. Rooms were large and comfortable. Highly recommend this location.”

Feb 18, 2008 by Kristin from Lawrenceville, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Comfortable beds, clean room, nice surroundings.
• No movie or payer view channels on TV.

“The room was a nice size and very roomy. The beds were very comfortable. Great for a romantic night or night with the family.”

Jan 22, 2008 by Felix from Anderson, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean.
• Terrible fitness room.

“Good overall. Staff was very courteous.”

Nov 30, 2007 by Raymond from Herndon, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Convenient location.
• Coat rack pulling away from wall; large hole in wall @ shower head; too much road noise from I-85; breakfast is not included in room price.

“General maintenance of room was poor.”

Nov 14, 2007 by Elizabeth from Peachtree City, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The location had a variety of dining choices within walking distance, and was on a quiet street.
• Breakfast was an additional charge.

“This hotel was adequately rated at 2 1/2 stars. It is an older facility, but well kept and in a very accessible, yet quiet location. The location was what I liked the most. We walked to dinner, and had a variety of restaurant choices for our meals. The hotel's location had easy access to the interstate. Our room was very clean.”

Nov 8, 2007 by Ben from Ashburn, VA
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[4]

• Large room and HBO.
• Shower was leaking, poor drainage from bathtub and toilet flushed awkwardly.

“Spend the extra $3 and get a 3 star hotel.”

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Amenities at Courtyard by Marriott Suwanee, Suwanee

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine Indoor Pool

Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Vending Machines Wake-up Service Water Skiing

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