Hilton Garden Inn West Knoxville/Cedar Bluff

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User Reviews for Hilton Garden Inn West Knoxville/Cedar Bluff, Knoxville

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Sep 6, 2008 by Don from Dawsonville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Paying for parking.

“Everything was good except the need to pay for parking. That should be part of the cost.”

Sep 3, 2008 by Malachi from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The executive floor.
• The remote parking.

“The room was comfortable as you would expect. The service exceed my expectations.”

Aug 20, 2008 by Glenda from Arlington, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location. Close to UTK.
• Bathrooms showing wear.

“Great. Hated to have to pay for parking, though. Bathrooms need updating; showing wear. Easy check-in and check-out.”

May 12, 2008 by Jason from Orlando, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] •

• The hotel room was very upscale and inviting.
• The parking was difficult the day I arrived.

“This is a very nice Downtown hotel. The rooms decor is gorgeous. There are signs that this is an older property, but the remodel of the rooms helps make this a comfortable stay.”

May 7, 2008 by Reggie from San Antonio, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[4]

• Hotel was very clean.
• Parking was terrible. The valets lost total control while parking vehicles.

“Hotel was great but it in the middle of downtown Knoxville. They charge $14 a day for valet parking and 10$ a day if you park yourself. Really ridiculous, since you probably drive 50 yards to park. Outside of the parking situation my overall stay was fantastic.”

May 4, 2008 by Paul from Lawrenceville, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Nice lobby.
• Location felt un safe. Poor parking accommodations.

“Asked to move my car at 7 am and given 30 minutes to do so. Too many spots in the hotel parking lot are designated not for use. I missed the sign and parked in one of those spots. Hotel guests should have preferential treatment, we are paying guests.”

Apr 24, 2008 by Nan from Murfreesboro, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable and the view was good.
• It was a little difficult to park because of the crowd.

“It is convenient to UT, it has a Starbucks in the lobby, it is plush, beautiful and it pampers you.”

Mar 31, 2008 by Wayne from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location and easy access to stores and restaurants.
• Nothing.

“I will stay there again.”

Mar 29, 2008 by Drew from Lawrenceville, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very nice room.
• Small Bathroom.

“Overall great experience. Nice clean rooms; would defiantly recommend for the price.”

Mar 27, 2008 by Rosine from Memphis, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Clean and well located.
• Expensive valet parking.

“Very well located Downtown Knoxville but the parking is too expensive for the city.”

Mar 12, 2008 by Scott from Clayton, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great view of the city, room was very spacious, and the food was delicious.
• I do not think you should pay for parking in the garage if you are staying at the Hilton.

“Rooms are very spacious, and offer a great view of the city. The central downtown location with access to the convention center makes this Hilton a plus for whatever desire you may have while in this city. The food is delicious, the lounge is very relaxing. I will definitely stay here the next time I visit Knoxville.”

Mar 4, 2008 by Kim from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel itself was quiet and comfortable. I really liked the fireplace in the lobby.
• We could have used a map of the area to negotiate around the one way streets.

“We had a great experience. The young men that greeted us at the door were friendly and helpful as were the people working at check in. We loved being on the 16th floor with a great view over the city. The beds were very comfortable and the bathrooms were very clean. We will definitely recommend this hotel to friends.”

Feb 24, 2008 by Cheryl from Knoxville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Within walking distance to all entertainment and restaurants. Great views of Downtown Knoxville & Smokey mountains.
• Carpet needs to be replaced (torn by bathroom door).

“Good customer service, in the heart of Downtown Knoxville, and a wonderful place to stay.”

Feb 18, 2008 by Tammy from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, friendly staff, clean and classy.
• The only thing I can think of is all vending was not convenient.

“The staff was very attentive and friendly. Hotel was beautiful and in a great location. Would definitely stay there again.”

Feb 18, 2008 by Joseph from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was incredible, above and beyond! A+
• Parking was a slight pain, but a small price to pay for a great hotel!

“Staff was phenomenal. Rooms were perfect for the business traveler.”

Feb 16, 2008 by Poady W. from Murray, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The quality and location were both beneficial to us.
• The parking garage elevators did not work.

“Great hotel, convenient to Downtown Knoxville and the University of Tennessee campus. The lobby is extremely cold in winter due to the design, so wear a coat downstairs! The Starbucks coffee shop in the lobby was a plus. Rooms were comfortable and adequately furnished. Hallways were quiet despite the number of young children staying there with family. Hotel restaurant was a little pricey.”

Feb 13, 2008 by Steve from Dickson, SD
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• I like it a lot and enjoyed my stay.

“I liked the hotel a lot.”

Feb 9, 2008 by Avijit from Somerville, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• I am Parisian and found the restaurant "Marty's Bistro" to be world class!
• Could have been closer to attractions/shopping.

“We stayed at this hotel during our drive form Boston, MA to Austin, TX. It felt like a night in a spa. The parking felt safe for our Mercedes, the room was much nicer than expected, the shower had great water pressure and amenities, and the internet was free. A big highlight was "Marty's Bistro", the main restaurant in the lobby: quiet, refined, yet affordable dining which met the expectations of this fussy Parisian reviewer. The staff was extremely knowledgeable and courteous. We had a great stay.”

Feb 4, 2008 by Ted from Tulsa, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy access to I 40.
• Obviously upgraded but room & bathroom are small.

“Nice hotel and staff was helpful and courteous. Food and service in the bar was only average.”

Jan 25, 2008 by Debra from Detroit, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We were pleased with the decor of the hotel and our room.
• The night we checked in the restaurant was closed and we had to eat in the bar.

“I have stayed at this hotel before. Each time I have found my stay to be enjoyable.”

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Amenities at Hilton Garden Inn West Knoxville/Cedar Bluff, Knoxville

AM/FM Alarm Clock Business Center Fitness Center or Spa Free Local Telephone Calls Golf Hairdryers Available

Laundry/Valet Services Parking Pool Restaurant Room Service Television with Cable