Hilton Atlanta Northeast

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User Reviews for Hilton Atlanta Northeast, Norcross

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Oct 5, 2009 by Charles from Deland,FL
Overall Rating: 7

• Location.
• Front desk competency.

“I am a frequent guest of this property and am many times disappointed at the management when it comes to simple request such as extending my stay. My business guests have requested using the Marriott property for management related mistakes at the Hilton.”

Aug 19, 2009 by John from Greer,SC
Overall Rating: 10

• Clean, Great staff and safe
• Automatic doors did not work in the lobby

“The manager on duty was of the highest class on customer sevice. The hotel was very clean and comfortable!”

Mar 13, 2009 by Emilio from Douglas,GA
Overall Rating: 8

• Very good location. Close too shopping malls and restaurants.
• Room assigned for wheelchair customer had view of a roof top to some industrial park business.

“Clean hotel, nice common ares, lobby etc. Had some problems with housekeeping in that they kept forgetting to leave bath soaps daily along, with the right number of wash clothes.”

Feb 4, 2009 by Tracee from Clovis,CA
Overall Rating: 8

• The service was excellent.
• Not having a free breakfast bar.

“The service was great! The minute that we walked in they treated us great!”

Aug 26, 2008 by Nicole from Apopka, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Customer service.
• Prices of food.

“Great, I would recommend.”

Aug 22, 2008 by Heather from Charlotte, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[6]

• Being a diamond member I get treated well at Hiltons.
• I didn't get as nice a room.

“The hotel is nice and they have a great executive lounge for Hilton Honors members. The food was great at the restaurant but a bit pricey. The location is very busy and I did not like that very much. It was fine for a business overnight travel.”

Aug 15, 2008 by Tim from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel was clean and somewhat updated.
• Nothing comes to mind.

“Good hotel for the price.”

Aug 5, 2008 by Heather from Oak Hill, WV
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice amenities and Starbucks coffee.
• Windows do not open.

“We enjoyed this hotel and the amenities were great for the price. My husband and I went for a getaway but it would have been a great hotel with kids as well as the pool was nice and there was a nice snack selection in the gift shop. Employees were friendly and helpful.”

Jul 11, 2008 by Andy from Flower Mound, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Mark made my stay great. Excellent front desk.
• Dining was tedious, slow and the room was depressing.

“The bar has hours, opens at 4 PM. Front desk staff was excellent. Room was nice, not great. Bathroom needed attention from maintenance. Carpets were damaged, worn and spotted with bleached out areas. One of three elevators was out the entire time I was there.”

Jun 27, 2008 by Young T. from Tallahasse, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Friendly housekeeper :) / great location.
• Not very clean.

“Would be GREAT for single travelers.”

Apr 15, 2008 by Michael from Tipton, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very nice room, great TV.
• Would have preferred a regular restaurant.

“Very courteous staff. Attractive rooms; well located.”

Mar 5, 2008 by Penny from Hattiesburg, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff was amazing! So Friendly! They all greeted me and looked up directions to local attractions and even printed them out for me!
• I can't say there was anything to dislike. It was really the perfect stay.

“The hotel staff at the Hilton Atlanta Northwest were the friendliest I have ever been in contact with. They were so friendly and helpful. Everyone that worked in the hotel was fabulous, even the cleaning ladies were sweet and funny. When I go back to Atlanta, no matter what part, I will definitely be staying there, even if I have to drive a bit to get from place to place. This was my best stay ever!”

Mar 3, 2008 by Tera from Lexington, SC
Overall Rating: 2
Cleanliness:[6] • Staff:[10] • Location:[4]

• The manager was fantastic.
• Smokey rooms, very dark hallways, and did not feel safe.

“The manager on duty was fantastic. She made sure I was safe and that my room was non-smoking. I was very creped out because of a suspicious looking man on the elevator.”

Feb 21, 2008 by Shonie from St Marys, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The hotel was appealing from the lobby as well as the room.
• There was a leak somewhere and the carpet was wet around the coffee-dressing area.

“Overall the hotel was very nice, the staff was pleasant and the room was comfortable.”

Feb 20, 2008 by Kristine from Asheville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice, clean, comfy and peaceful location.

“Now, I have my all time favorite hotel in GA. Highly recommended.”

Feb 11, 2008 by James from State Road, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice pillows, big towels.
• Could not check in early.

“Overall the hotel was nice, although the only vending machines were on the third floor. They did not have any coffee or doughnuts in the morning so I left empty.”

Feb 11, 2008 by Brook from Evans, GA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• It was a clean and adequate 1-star property.
• No problems. The hotel was a place to sleep and that is all I needed.

“It was more than adequate for a 1-star. No problems.”

Feb 11, 2008 by Tyler from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very attentive.
• Did not encounter anything that I didn't like.

“The Hilton in Norcross was a very nice property. The entire staff was very friendly and attentive. I even got upgraded to a Junior Suite. The rooms were clean and spacious. .”

Jan 31, 2008 by Jim from Easley, SC
Overall Rating: 2
Cleanliness:[10] • Staff:[7] • Location:[9]

• The indoor pool.
• The constantly barking dog in the room next door.

“The hotel was nice, but they need a no pets policy. We were awakened early in the morning by a barking dog in the room next door, and it barked incessantly all morning. It was miserable.”

Jan 31, 2008 by Brynda from Pickerington, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was hard to find, the directions from rand nally where confusing.

“Our stay at the Hilton was awesome! The room accommodation, on site restaurant, and pools where all in standing with 4 star rating, the experience was priceless!”

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Amenities at Hilton Atlanta Northeast, Norcross

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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