Towneplace Suites Cincinnati Northeast

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User Reviews for Towneplace Suites Cincinnati Northeast, Cincinnati

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Aug 29, 2008 by Lora from Knoxville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• The location was perfect!
• The office was in an old room.

“Overall great for the price. The room was clean and the bed was very comfortable!”

Jul 12, 2008 by Chad from Lancaster, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and comfortable rooms.
• Off the beaten path a bit.

“Excellent amenities, very clean and comfortable. A little out of the way, but worth the extra effort.”

Aug 15, 2007 by Greg from Martinsville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Price and comfort.
• Nothing.

“Excellent quality and price! Would definitely recommend!”

Jul 13, 2007 by Melissa from Hudsonville, MI
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[2]

• 2 of the front desk associates were very friendly and tried to be helpful.
• The location was very hard to find way in the back of a corporate park behind a shopping area.

“The facilities and room were clean upon arrival, but the sofa looked very worn. Sofa bed bedding had to be attained at the front desk and there were no blankets available, only sheets and a covering a little heavier than a sheet that they called a blanket. The a/c blew directly on the sofa bed and therefore, the children were cold while we, the parents, were hot. Housekeeping was not consistent. First day, sofa bed not made, just left a mess. Second day, hair in the tub., third day, only the bathroom was cleaned. The rest of the room was left with no beds made up. Small locked doorways to get to the elevator with luggage. The room was smaller than expected. No mirrors or sink outside bathroom, so was a big hassle to get 5 people showered and hair and make-up done in one small bathroom. One good note: the hotel was quiet for being sold out. Definitely not what I expected from a 3-star Marriott. I would have rather stayed at a Fairfield inn.”

Jul 8, 2007 by Mike from Cuyahoga Falls, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Fast and friendly check-in and check-out. Great kitchen amenities.
• I was billed for a movie I did not order.

“Intended for extended-stay business professionals, this clean, pleasantly appointed facility is also perfect for families visiting Kings Island or the Cincinnati area.”

Jul 5, 2007 by Rhonda from Erlanger, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Lots of amenities.
• Better breakfast.

“Very pleasantly surprised and pleased.”

Jun 18, 2007 by Evadne from Alabaster, AL
Overall Rating: 6
Staff:[7] • Location:[9]

• Great location.
• Small room.

“Great staff, clean and comfortable.”

Jun 3, 2007 by Mariah from Thompson Station, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was friendly and it was nicely kept up.
• I would have enjoyed a little more for the continental breakfast.

“They were great for the price!”

Jan 24, 2007 by DY
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[6]

• Staff will notify you when you have mail.
• Poor housekeeping and attitude of the staffs have to be improved.

“If you are looking for a bad hotel to stay in, this one is for you. I rated badly because the housekeeping is extremely poor. According to the hotel staff, there will be cleaning of room plus refilling of shampoo and changing of towels 3 times a week, but the housekeeping never did it, not even once. I have to pile up my used towels and invite algae and all sorts of funny insects in the bathroom. And my rubbish were so high that whenever I looked at it, it was like stepping into a garbage chute, nobody cleans my room and clear the rubbish. I have to go to the reception to beg for new towels and shampoo. Moreover the hotel staff promised to submit my Marriott rewards points but until now it was not done and I get zero points for my half month stay in this bad hotel, that reflects how bad the service is and the attitude of the staffs working in this hotel.”

Jan 24, 2007 by DY
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[6]

• Staffs will notify tenants when there is mail.
• Attitude of the staffs have to be improved and poor housekeeping.

“If you are looking for a crappie hotel to stay in, this one is for you. I rated badly because the housekeeping is extremely poor. According to the hotel staff, there will be cleaning of room plus refilling of shampoo and changing of towels 3 times a week, but the housekeeping never did it, not even once. I have to pile up my used towels and invite algae and all sorts of funny insects in the bathroom. And my rubbish were so high that whenever I looked at it, it was like stepping into a garbage chute, nobody cleans my room and clear the rubbish. I have to go to the reception to beg for new towels and shampoo. Moreover the hotel staff promised to submit my Marriott rewards points but until now it was not done and I get zero points for my half month stay in this crappie hotel, that reflects how bad the service is and the attitude of the staffs working in this hotel.”

Oct 3, 2006 by Carl from Attica, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[4]

• Clean rooms, plenty of pillows, nice beds, well maintained.
• It was hard to find and the sign was buried past the landscape in front.

“It's a great hotel and I would highly recommend it. I just found it hard to find and then it was hard to see the sign for it.”

Sep 7, 2006 by Charlotte from Nebo, KY
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[4]

• The rooms were clean and the staff were there if you needed them.
• Very hard to find.

“The room we had was clean and a good place to rest. But they were very hard to find. And the web site they sent to us said there was a spa, inside pool, workout room, and a few other things. The only thing we saw was an outside very small pool. It was a nice clean hotel.”

Sep 1, 2006 by Danielle from Fishers, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean and quiet. Access to indoor and outdoor pools.
• Hard to find. Located in a very wooded secluded area.

“Very clean and comfortable. Had everything we needed. Nice amenities such as fitness room, 2 pools, and hot tub.”

Aug 11, 2006 by David from Bargersville, IN
Overall Rating: 1
Cleanliness:[6] • Staff:[7] • Location:[8]

• Nothing, we chose not to stay there.
• Very cramped small space for a suite.

“We were very disappointed to arrive at our hotel, and see the cramped quarters. The description says a full kitchen, but it was more the size and layout of an RV kitchen. There would be no room to walk around the place, if the pull out bed was open. There was nothing suite about this place.”

Aug 8, 2006 by Lana from Washington C.H., OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great place friendly, clean and close to shopping and restaurants.
• No problems.

“Great place very clean and convenient, close to Kings Island, had fridge and microwave. Very friendly staff.”

Jul 23, 2006 by Mandy from Nicholasville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location was great and the room was clean.
• The pool was not very clean, there was an apple floating in it.

“This hotel was very nice for our purposes. We were there one night. It was clean and the staff was very friendly. We were in a suite room and it was a nice size.”

Jul 13, 2006 by Lynn from Zionsville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Very clean, good value for money.
• Extremely difficult to find from interstate, no signs to direct you, not easily accessible.

“All suites hotel, well accommodating Clean rooms, furnishings appeared new. Mattress on bed very comfortable. Continental breakfast lacked variety but still pleased with overall service.”

Jul 12, 2006 by Charles from Springfield, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great place to stay.
• N/A.

“Grate hotel very under rated.”

Jul 8, 2006 by Amber from Greenfield, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• We had privacy at the hotel.
• The bed was small and uncomfortable. I really didn't sleep well.

“For the price, the hotel was fine. I would have rather had a normal hotel room and not an extended stay room. The bed was small and uncomfortable. Part of the experience of getting away is sleeping in a giant bed that is comfortable. I just didn't like the fact that it was an extended stay hotel. I prefer the experience of a general hotel room.”

Jul 4, 2006 by Christine from Spanish Fort, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clerk was friendly, room was very clean, quiet location.
• Difficult to find.

“We were placed in a smoking room as that was all they had, but there was very little smoking odor. We did have to get sheets for the pull out couch from the receptionist as there were none in the room. It was very difficult to find and we got lost a few times during our search but it was in a very quiet, secluded location. There were fresh baked cookies in the lobby which were free to everyone. The pool was small but adequate. It had a complete kitchen with a full sized refrigerator, dishwasher, stove, etc. The bed was especially comfortable.”

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Amenities at Towneplace Suites Cincinnati Northeast, Cincinnati

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Continental Breakfast Cribs Available Drugstore Elevators Exercise Gym Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies Iron

Kitchenette Maid Service Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control VCR Vending Machines Wake-up Service