La Quinta Inn Richmond

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May 12, 2009 by Delores from Maysville,KY
Overall Rating: 5

• Lobby area was very nicely appointed.

“The part of the motel I was placed in was very old and not well maintained.”

Aug 13, 2008 by Kathy
Overall Rating: 10

• It was quiet & very comfortable. The breakfast was great.

“The furnishings were modern. The beds very comfortable and the TV was large with full cable. The internet was easy to connect to & the staff was
very helpful with directions to places to eat. Especially like the deluxe breakfast which included something beside bread. The boiled eggs & fresh fruit was unexpected.”

Mar 17, 2008 by Angela from Acworth, GA
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[5]

• Hotel staff was cold, uncaring and careless.

“The room was clean, but don't expect employees to know what they are doing or even look like they care.”

Jan 7, 2008 by Tricia from Georgetown, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[8]

• Room was dirty.

“The room was dirty, there was a pair of flip-flops under the bed that had been there for ages. Another guest had used tissue under their bed. That is extreme neglect on housekeeping. I was overall very unsatisfied.”

Oct 23, 2007 by Bruce from Gainesville, FL

• Not much.
• Poor bedding, torn & dirty carpets, paint peeling.

“This hotel is in dire need of maintenance. The carpets were dirty and torn. The bedding was of poor quality and uncomfortable. Paint was peeling from the ceiling in the bathroom. Was charged for the room although it had been prepaid. Charge went to another persons credit card (I had difficulty explaining to the staff their mistakes).”

Jul 10, 2007 by Shannon from Harrodsburg, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Pricing and location.
• Hairball on top of bed.

“I stayed 3 days with very few complaints.”

Jun 22, 2007 by Susan
Overall Rating: 1

• Room had odor, bathtub was patched and very dirty looking. Windows were not secure.

“The overall cleanliness of this hotel appeared to be lacking. The room we were in was on the ground level and just inside the side door to the outside which made me feel very uncomfortable as far as safety. The window seemed it could be opened very easily from the outside. I would never stay there again.”

Jun 13, 2007 by Karen from Morgantown, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great continental breakfast, quiet location.
• Only 1 ice machine.

“The hotel in general was very clean. Staff very friendly. The continental breakfast was very good. The only complaint we had was that we were on the 2nd floor and the only ice machine was on the 1st floor. If you want to use the high-speed internet be sure you have the correct cable to connect.”

Apr 20, 2007 by Pat from Leonard, MI
Overall Rating: 3
Cleanliness:[3] • Staff:[7] • Location:[9]

• Location and the staff.
• Rooms were not that clean; beds are to low and need new mattress.

“I would not recommend this hotel.”

Feb 14, 2007 by Matthew from Summerville, SC
Overall Rating: 5
Cleanliness:[2] • Staff:[9] • Location:[5]

• Price, breakfast, pleasant staff.
• Dirty, unsecured doors, odd layout of rooms, tiny bathroom.

“I'll start by saying that I knew this was a two-star hotel and used to live in the town, so my expectations were set accordingly. But, this hotel fell far short of those expectations. There was a sign saying, "please pardon the mess as we make reservations". However, I did not realize that applied to the cleanliness of rooms, such as dusty furniture, dirty bathroom, and more. The room was bizarrely laid out, with huge spaces of no furniture, but holes in the carpet as if there had once been furniture. Security was a bit odd - the side door was broken at one point. The bathroom was the smallest one I had ever seen! To shut the door I had to walk to the side of the toilet into a corner. Only then could I sit down or enter the shower. I practically had to duck to get in the shower and I¿m not even 6 feet tall. I definitely had to duck to get any water on my head. Bathroom amenities were a bare minimum. Breakfast was good though, and free - that was nice. The staff was very polite. Access to the hotel from the south is easy - however, leaving the hotel and access from the north is a bit more complicated. I lived there and wonder how easy it is for someone who doesn't know the area well.”

Jan 21, 2007 by Prashant from Ann Arbor, MI
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[8]

• Price, location.
• Very dirty.

“The toilet seat was lifted up; someone had urinated and not flushed the toilet when we went to the room. My friend also recommended not to stay in la quanta¿s-so rooms - does not deserve a 2 start rating. Definitely not in the class of a best western.”

Dec 19, 2006 by Bettina B. from Big Creek, KY
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[9]

• Friendly staff.
• The beds were very uncomfortable, nonsmoking rooms smelled like smoke.

“This is not a hotel I would recommend staying in again. The mattresses were hard, one of the beds squeaked, the non smoking rooms smelled like cigarette smoke because the smoking rooms were less than 40 feet away. .”

Sep 21, 2006 by Christina from Leitchfield, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• We didn't have directions to our destination, and the manager was wonderful. He let me use his personal computer to get the directions. THANK YOU!!
• The girl that was in charge the day we checked out was not the friendliest person in the world.

“We had a wonderful stay. There were plenty of towels, the breakfast was great. It was just overall a terrific break from the norm! Thanks to everyone there, especially the manager. He made the visit worth going back again and again.”

Aug 22, 2006 by Barry from Lewisport, KY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Very quick check inn, easy access to room.
• Had a musty smell in the room.

“I would stay here again and also recommend this hotel to someone else, breakfast was adequate.”

Aug 21, 2006 by Peter from Chicago, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Really a very generic place.
• N/A

“Very generic motel with nothing to recommend and nothing to detract - slow high speed.”

Aug 7, 2006 by Monty from Simpsonville, SC
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Clean.
• Small room and TV.

“Good quality for the price. Laquinta is consistent in quality and service.”

Jul 18, 2006 by Kathleen from Fresno, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[3]

• Good breakfast selection, convenient to Freeway, next door to nice restaurant.
• It reeked of smoke, ash tray 15 feet from non-smoking room. No elevators.

“Convenient location, nice continental breakfast and good staff. Unfortunately, the place reeked of smoke with smoking rooms were in the middle between two sections of non-smoking rooms. Also it didn't have an elevator which made dragging suitcases upstairs difficult.”

Jul 11, 2006 by Tina from Clinton Twp, MI
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[7]

• The outdoors where very nice also the breakfast was good.
• Pool water was very cold, room was dirty.

“For being a 2 star the pool water was very cold and the room was very dirty. It was a very easy hotel to find and the pool was very easy to get to. also the breakfast was very good with much to choose from.”

Jul 5, 2006 by Shannon from Harrodsburg, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean and comfortable.
• Phone made noises and staff did not take care of this problem.

“Good clean hotel, nice pool. I would definitely stay here again.”

Jun 27, 2006 by Kimberly from Lexington, KY
Overall Rating: 3
Cleanliness:[3] • Staff:[10] • Location:[3]

• Location.
• Dated, smelled like cigarette smoke throughout the hallways and office. Rooms are in need of upgrading and repair. Overall appearance is uninviting.

“This is a one star hotel at best. The staff was extremely friendly, but this was the only positive. My husband, children and myself could not wait to leave in the morning. It was an unsettling experience. I have always been satisfied previously, and was very disappointed at this stay. I hope this review will serve to show the reality of this accommodation.”

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Amenities at La Quinta Inn Richmond, Richmond

24 Hour Front Desk Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Boating Breakfast City Center Concierge Conference Facilities Continental Breakfast Copy Service Electronic Door Locks Fire Alarm with Light Fishing Free Local Telephone Calls Free Newspaper Free Parking Golf Handicapped Rooms/Facilities

Heated Pool Internet Access Laundry Service Laundry/Valet Services Meal Plan - Continental Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Play Ground Rollaway Beds Safe Deposit Box Skiing Smoke Detectors Sprinklers In Rooms Suite Wake-up Service Wheel Chair Access

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