Crowne Plaza Ravinia

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User Reviews for Crowne Plaza Ravinia, Atlanta

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Jul 28, 2008 by Bonnie from Atlanta, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[5] • Location:[7]

• The gardens behind the hotel.
• The front desk clerk.

“The lobby and the amenities were very nice. The room was large enough and clean, except there were some sunflower seeds on the floor. We had a lot of fun at the indoor pool, but it was cold.”

Mar 17, 2008 by Valerie from Acworth, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close and clean to my event.

“Great hotel, been there several times for meeting but this is the first time I stayed and it was a blessing for me to stay so close to my event.”

Nov 20, 2007 by Ryan from Matthews, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Room decorated spectacularly with leather chairs and fantastic king bed, and plenty of hot water.
• It was a bit difficult to navigate the entrance the first time we arrived but after not a problem.

“The hotel experience was far above what we were expecting; the interior and exterior gardens were gorgeous. We were treated nicely and had a great night sleep on a wonderful bed. I would guess that most of the people would enjoy this hotel on business mainly due to its location and amenities designed for business travelers but we would love to go back again for leisure.”

Oct 4, 2007 by Tom from St. Simons Island, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Comfortable beds, good room, central location, Alagrota.
• Self parking inconvenient.

“Great hotel for shopping weekend, adjacent to perimeter mall. Comfortable rooms, great views. I'd stay there again if location met my needs.”

Sep 10, 2007 by Cristine from Dalton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms, nice atmosphere.
• There was nothing that I did not like.

“Nice place. I hope they will take me again sometime.”

Aug 29, 2007 by Susan from Apple Valley, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very attractive lobby and grounds. Great place for a wedding reception!
• We saw an elderly woman with a walker trying to navigate some steps in the parking ramp and lobby. Staff could have assisted with this.

“Beautiful grounds, great location and comfortable, quiet nights! Lacks nothing we need or want.”

Jul 22, 2007 by Nancy from Brentwood, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I went to Gift market, am in the Hospitality Design Business and thought they did everything right.
• Maintenance was a problem, ice machine broken on our floor. Could happen to anyone.

“Service was great. Front desk clerk extremely nice and staff were great whenever I had contact. They do a great job.”

Jul 19, 2007 by Linda from Memphis, TN
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[10]

• Lovely to look at, convenient, easy parking, and overall comfortable.
• Poor service, same request for 3 days never delivered to room or called concerning problem.

“While very lovely and convenient, we did not enjoy our stay due to the "family reunion overrunning and taking over the hotel! Poor service due to being overwhelmed by "family reunion" special touch not present during this stay. Room cleaning was not great. Towels, coffee, amenities incomplete or not present. Horrible coffee pot, 1 cup at a time extremely inconvenient. Have stay here before and it was wonderful but this time was unpleasant.”

Jul 19, 2007 by Dan K. from Lexington, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Worth staying here for the wonderful gardens and Grotto Restaurant! Grotto is amazing!
• Like many higher end hotels I have visited affluent minority singles have made the bar the place to hang out on Friday night. Parking is tough then.

“Very secure. If you don't plan to stay here just visit for the gardens and fine Italian restaurant! There is no charge for parking. Like many hotels it's noisy in the halls on weekends but the hotel provided ear plugs, a nice fan on the A/C and even a CD for the CD player to mask noise. They charge $10 a day for internet but have 4 units in the lobby when kids aren't using them that are free. When they say "Flat Screen TV" They mean a nice tube TV not an HD TV. 4 blocks to the MARTA (subway) and free shuttle bus at the hotel. Many restaurants close by. I would be delighted to stay again.”

Jul 4, 2007 by R from Wheatley Hts, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Friendly front desk staff, convenient hotel shuttle within 3 mile radius.
• Concierge not always around, and bathroom lacked a towel bar -- although there was a note asking guests to help conserve water by reusing towels.

“Excellent pillows and beds in nice-looking rooms (though they were not very large). Bathrooms could use a towel bar, and the hotel would probably conserve plenty of energy if the housekeepers did not leave the lights on. The staff members I spoke with were all very friendly.”

Jun 4, 2007 by Pete from Charlotte, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Beautiful outside garden and walking area.
• Entrance circle to hotel was a little congested. Limited space due to valet parking.

“This hotel had many things going for it. Location was great, clean rooms and a beautiful outside garden walkway. This hotel is clearly a 3 star,”

Apr 23, 2007 by Evelyn from Columbus, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It had everything anyone could possibly need.
• Italian dining or sandwiches in bar- needed more choices.

“First class in every respect.”

Apr 6, 2007 by Judy from Jasper, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• I loved the atrium. The location, so close to perimeter and the Marta station was a big plus.
• The coffee shop was horrible. You need free wireless in the lobby.

“I loved the atrium, the beds were comfy and the location, so close to perimeter mall and the Marta station made for a terrific shopping weekend for me and my daughter!”

Jan 18, 2007 by Melanie from Suwanee, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] •

• Room decor. Large mirror in room.
• Bathroom not spotless. Not enough coffee. Concierge not available!

“Hotel atmosphere was great. Staff not as helpful or friendly as desired. Suggestions would be to pamper your guests, ensure cleanest quality in the bathrooms and provide concierge service to club level guests at all costs! We had to make our own car reservation after 10 minutes of searching for a concierge staff member, which we never found. Front desk advised they were too busy we should call for a car yourself.”

Jan 4, 2007 by Carol from Dunwoody, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean and very comfortable beds, great food.
• Check in time of 3:00 pm.

“The staff was very accommodating i.e. Front desk, concierge. The wait staff at restaurant was excellent. The food was expertly prepared.”

Dec 29, 2006 by Daryl from Marion, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful rooms and lobby.
• Can't think of anything I didn't like.

“This is a beautiful large hotel near major freeways, making it easy to get to. The lobby is very inviting and there are several dining options at the hotel. The beds are big and very comfortable. There is shopping nearby,.”

Sep 30, 2006 by Jennifer from Decatur, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[10]

• Great for business. Lots of great shopping and eating around hotel. Also has great room service.
• Color scheme in rooms is dated. Shower seemed dirty.

“A nice place. Great lobby. Firm bed with great sheets. Would like to see them update color scheme of room. Great computer/business center. Perfect place for the out-of-town traveler. Provides info/services from flights to laundry services.”

Sep 15, 2006 by Scott from Arlington, VA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location and relaxation CD offered on arrival.
• Furnishings seemed old and room had odor (not smoke).

“Disappointed. Despite making a request well in advance for king/non smoking, and having been promised that it would likely be available, I wasn't given friendly service at check-in when I was told that king rooms were not available. The room smelled stale and housekeeping knocked on my door twice when my privacy notice was hanging on the doorknob. Unlikely to return, despite a regular client of mine located within a mile of this property. ”

Aug 31, 2006 by Linda from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[10]

• Almost everything.
• The female employees at front desk were not very friendly or accommodating .they did not smile or act as if they were eager to help/please.

“Everything was wonderful... loved the parking, too! there are a few female employees that should not be in a public service position due to their unfriendly manners and rather arrogant attitudes. Irina and Marina in the Club are both dolls! I especially enjoyed Irina in the mornings. Would love to visit your property again!”

Jul 28, 2006 by Sue from Dothan, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was very helpful and room was great with a very comfortable bed.
• Parking.

“The hotel is very convenient to the locations I am interested in. Each time I've stayed there the staff has been extremely helpful. I enjoy the type beds the rooms have and the extra pillows. If we want to eat in, the restaurant is wonderful, a special treat! yes, I recommend the Crowne Plaza.”

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Amenities at Crowne Plaza Ravinia, Atlanta

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center CD Player Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Executive Level Exercise Gym FAX Free Airport Shuttle Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Internet Access Iron Laundry/Valet Services Modem Lines in Room Multilingual News Stand Outdoor Tennis Parking Phone with speaker Pool Porters Radio Refrigerator Restaurant Room Service Safe Safe Deposit Box Satellite TV Sauna Secretarial Service TV Remote Control Television with Cable Trouser Press Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service