Baymont Inn and Suites Atlanta/Lenox-Buckhead

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User Reviews for Baymont Inn and Suites Atlanta/Lenox-Buckhead, Atlanta

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Apr 27, 2008 by Shawn from Auburn, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great A/C.
• Breakfast good be better.

“Great, affordable place when you need a place to stay on the north east side of Atlanta. Easy access to the interstate and plenty of places to eat nearby.”

Mar 12, 2008 by Terri from Cincinnati, OH
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[5]

• The hotel manager saw that we were tired and put us in a smoking room until we could get our other rooms.
• The rooms looked dirty, I did not get the rooms I paid for, they were too expensive for the quality.

“I received three and a King size bed one of which was in a smoking area. The rooms were smelly and Smokey and I requested non-smoking. The night we stayed two of the rooms I purchased we could not access even with several key copies and securities assistance, one key reserved for ex. Room 337 was also able to open room 237! the keys could be used to get into other rooms! Security had to let me into my room. The hotel's breakfast consisted of cereal, bagels, toast and a waffle maker that was broken. I was very, very disappointed and would not recommend.”

Mar 3, 2008 by Shoniqua from St. Matthews, SC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The stench of stale cigarettes and hooker spit.
• Used heroine needles were in the reach of a small child.

“If you enjoy the seedier side of Atlanta and want a great deal on drugs at the very corner you are staying boy this is the hotel for you. Although I do not partake in illegal drugs the man staying beside us said the new Colorado Gold rush pot was exquisite. And my baby's daddy said it was the sha nizzle.”

Jan 22, 2008 by Dawn from Andover, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Separated bath and wash areas - furniture.
• Slipping mattress pads on the bed.

“This hotel is close to the highway and easily accessible. It is sensibly priced, clean and safe. It lacks amenities but has a security guard that protects the property at night.”

Oct 10, 2007 by David from Russellville, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The hotel was very, very nice for the star rating and price we paid.
• The location of the hotel was confusing and inconvenient. A large sign would help.

“This hotel is much nicer than the star rating led me to believe. The room and bathroom were large and comfortable. The free breakfast is a little small, but the hours are convenient. It's also very hard to find, which was a little frustrating. Thankfully, once we got there, the hotel was so nice any negative feelings were washed away.”

Sep 22, 2007 by Gary A. from Sharpsburg, GA
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[8]

• Staff was friendly.
• Worst hotel I've ever stayed in , including Europe and Asia.

“My door lock was broken when I left next morning. I stopped at desk and they told me man would fix lock ASAP. Came back 530 pm and door was still broken. Any guesses how many people came in our room all day or potentially snooped thru our belongings? At 530 pm I was told the maintenance people gone for day, so I still had broken door.”

Sep 12, 2007 by Robert from Lexington Park, MD
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[8]

• Easy and quick to get downtown Atlanta.
• Had to make several calls to get my room cleaned almost everyday.

“This hotel should be rated a 1 star or less. Cleaning staff was inadequate. After not being to get my room cleaned, I tried to get clean towels and linen at the front desk, I was told that they did have any available and that I could was my own if I wanted to.”

Aug 29, 2007 by Andrew from Lakeland, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[6]

• Nothing!
• Dirty, gross, uncomfortable.

“The hotel was in a hard to find spot. Granted it was right next to the highway but on a back service drive. This hotel was far from a 2.5 star. There are obvious signs of drug use in my hotel room before I was there, including a broken glass pipe. The first night in my hotel my door was jammed and I went to the front desk for help with it, explaining that the key would unlock the door but was stuck on something and all the lady did was reprogram my key and told me that would work. That did not work I then returned to the lobby and had to ask a gentleman seating there if he could give it a try because the lady behind the desk wasn't helpful at all.”

Aug 28, 2007 by Donnie from Cincinnati, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice hotel for the price.
• Wireless internet was difficult to access at times.

“It was perfect for what I was in Atlanta for. Also the route from downtown during rush hour was perfect. All I had to do was come straight out piedmont to Cheshire bridge rd. right to the hotel avoiding the mess on I-85. I'd stay there again in a heartbeat.”

Aug 27, 2007 by Wade from Atlanta, GA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[9]

• Great staff!
• Room could be cleaner.

“Great staff and friendliness but I feel that the prices may create greater expectations than the property actually fulfills.”

Aug 20, 2007 by Peggy from Duxbury, MA
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[9]

• They're pet-friendly and parking is free.
• My husband and I hit our shins on the bed frame, which stuck out but was hidden by the covers.

“The front desk staff was very friendly and helpful, but they were the only ones who seemed to give a ding-dong. Our carpet looked like it hadn't seen a vacuum cleaner prior to our arrival, and every day when they supposedly cleaned the room, they left the bed only half made. Plus, someone ate one of our blueberry muffins! Weird. Speaking of muffins, the continental breakfast was not worth getting up for; they ran out of coffee and usually it was tepid anyway. I wasn't expecting a whole lot, but was disappointed nonetheless. Hitting my shin on the bed was a real drag; they should fix that. Having made all those complaints, however, I'll say that Atlanta hotels are very expensive, and besides being economical, this one had free parking. That counts for a lot. They also accepted our little dog and that made us happy.”

Jul 23, 2007 by Linda from Plant City, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[5]

• Can't give a compliment.
• Ogres, rude, unfriendly, offensive.

“My mother and aunt were traveling with my girls to take the to a softball camp, at Georgia Tech. The room was being charged to my credit card. Mother checked in and received confirmation of a four night stay. Came back to the room for the second night and all possessions had been cleaned out of the room. Front desk said the room was reserved for one night. Manager was very curt to Mom. He offered a free move for inconvenience. When Mom hesitate he stated "Well do you want it or not". That night I left a message for the manager to return my call. As I had not received a return call by noon, my husband called with which the Manager was rude and curt to him too. Did not want to talk to him and hung up on my husband. I called La Quinta customer service, explain our issue, was given a case number. To date no response or further consideration has been given to the inappropriate behavior of the Manager. I will not ever stay in a La Quinta establishment again.”

Mar 19, 2007 by Larry from Dalton, GA
Overall Rating: 9
Staff:[10] • Location:[7]

• Breakfast was excellent.
• One of the rooms had dirty sheets on the beds.

“Very nice staff was helpful and friendly. Concerned when I mentioned that one of the rooms had dirty sheets on the beds. Gave us clean sheets to replace yourself (late night - housekeeper was probably off).”

Mar 1, 2007 by Grace from Huntington, WV
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• The front desk lady was so nice and sweet, very helpful and friendly.
• The Name of the street is hard to notice to find the location.

“The service was good and it is very close to the i-85 highway.”

Jan 18, 2007 by Patrick from Winston Salem, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[4]

• Excellent service.
• Not comfortable beds.

“Pretty good employees and service, location isn't that great.”

Jan 5, 2007 by Carl from Riviera Beach, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[6]

• Easy access to I 85// free internet access and free calls.
• The hotel allows dogs (apparently all breeds).

“My room was nice and clean staff was kind. The hotel is may be somewhat difficult to locate as it is behind another building. It is listed as being in bulkhead, it is not. The hotel allows dogs, some of them barked all night long. The hotel allows free internet usage, free local calls. I booked on it and only paid per night, so it was a great value to me.”

Jan 2, 2007 by Liang from Lexington, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good price.
• Some service person not smiles.

“It's a good choice for a short stay, for good price and position, etc.”

Nov 16, 2006 by Bob from Leesburg, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• It was right near the highway.
• It was very plain.

“Staff was great.”

Nov 1, 2006 by Karen from Knoxville, TN
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[4]

• It didn't smell bad in the room.
• The beds hurt our backs, bathroom not very clean.

“It was kind of nasty. The hotel staff was not very friendly. The beds were uncomfortable. We would not want to stay there again.”

Oct 2, 2006 by Ken from North Bay Village, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Free breakfast, friendly staff.
• Kind of hard to find.

“Nice decent place for the price. Staff is friendly, there's free breakfast and lots of restaurants nearby.”

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Amenities at Baymont Inn and Suites Atlanta/Lenox-Buckhead, Atlanta

24 Hour Front Desk Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Breakfast Conference Facilities Continental Breakfast Double Bed Electronic Door Locks Elevators Express Check In Express Checkout Free Local Telephone Calls Free Parking Golf

Guest Laundromat Handicapped Rooms/Facilities Internet Access Meal Plan - Continental Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pets Allowed Security Single Bed Smoke Detectors Sprinklers In Rooms Suite Wake-up Service Wheel Chair Access