Jw Marriott Hotel Buckhead Atlanta

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User Reviews for Jw Marriott Hotel Buckhead Atlanta, Atlanta

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Apr 16, 2008 by Marty from Pasadena, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• All staff very polite.
• Fitness center, all 3 elliptical machines not operating properly.

“Nice location, surroundings and great staff.”

Apr 15, 2008 by Keith from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bellman was wonderful and courteous; the parking lot attendant very helpful.
• Signage and visibility was poor; we drove past it twice (at night) and had to call for help.

“Except for the poor signage and trouble finding the hotel (we called from a parking lot across the street but still could not see the hotel), the hotel exceeded my expectations. Very high level of service and attention to detail; staff went out of his way to help us; get settled after a very long day's drive.”

Apr 14, 2008 by Cathy from Nashville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Location is great, beautiful lobby and views spectacular.
• Bathroom was outdated and dimly lit, rooms smaller than most 4 star, Valet 26.00.

“The hotel was big in its heyday and has been remodeled. Bathrooms were a disappointment. Parking is a problem and must do Valet, so add another 26.00 to your bill. Staff was super friendly. Would recommend although I like the Hyatt in Buckhead a lot better. Get a room on one of the top floors for an incredible view.”

Apr 2, 2008 by Jean from Carolina, PR
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent shopping location.
• Poor restaurant choices.

“If you love to shop, this is the place for you. Staff was very friendly, including bellmen, front desk, cleaning, etc., but there is not really a restaurant - not even for breakfast!”

Mar 14, 2008 by Teresa from Panama City, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Down bedding.
• Prefer Queen beds vs. double beds.

“Overall, we had a nice stay with very good service. Location is great for shopping.”

Mar 8, 2008 by Terry from Carlisle, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Upscale clean nice friendly staff.
• Breakfast was just fair and overpriced.

“Hotel was great. Met expectations. The breakfast buffet was expensive and just fair for the price paid. Staff was excellent, rooms clean, beds very comfortable.”

Feb 14, 2008 by Diane from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Decor was beautiful and staff was attentive.
• None smoking per state regs.

“Each time I entered or exited a doorman was most attentive. All staff was welcoming. I received a room on the top floor and could take advantage of free hors d'oeuvres, breakfast, and nightly sweets. This was an amazing place to rewind and rest.”

Feb 14, 2008 by Suzanne from Decatur, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atmosphere at this hotel was one of class and luxury.
• Absolutely nothing negative to say.

“This property far exceeded our expectations. From the friendly staff, to the beauty, comfort and cleanliness of the room, to the convenience of it being so centrally located. We'd definitely stay here again.”

Feb 13, 2008 by Travis from Miami, FL
Overall Rating: 4
Cleanliness:[10] • Staff:[1] • Location:[10]

• The rooms were clean, location was excellent.
• Unprofessional staff.

“From the beginning, the staff was not helpful in directing my party towards parking. Poor service continued from there. We stayed up late talking and security came to our room and was very rude both nights at 1:30 AM due to "noise complaints," however when we saw our neighbor the next day he only heard the conversation in the hall with security, not talking in the room. We brought our own DVD player for entertainment only to find that there were unreasonable limitations on the TV in that we could not connect external devices to the TV and hence were limited to the pay per view in the room. Overall poor service and snobby staff members. I have no intention of ever staying here again.”

Jan 20, 2008 by Marie from La Jolla, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] •

• Location and general appearance.
• No robe in room.

“It is a very good but not great hotel. Maintenance, cleanliness and staff attitudes were all excellent. Front desk and valet staff particularly good and welcoming on”

Jan 19, 2008 by Victoria from Waynesville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to Lenox Square.
• Lounge serving average grocery store wines for high end prices. Not the norm for Buck head.

“This a great hotel, and a great Buck head location, but it is not my favorite. Very happy with my room and the friendliness of staff.”

Jan 17, 2008 by Bonnie from Oak Ridge, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed linens where very comfortable.
• $17 to park in the garage.

“A great hotel for the money. The Atlanta gift market was going on so was surprised to get such a great rate.”

Jan 16, 2008 by Sandy from Ecru, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel in great locale; easy for shopping and using Marta. Very clean, staff friendly, helpful. Great food.
• I can stay at the local Motel 6 and get free high-speed internet but have to pay for it at upscale hotel?

“This hotel is very family friendly and leisure travel friendly. Is connected to classy mall and Marta is directly across the street. Would definitely recommend to friends and family and would definitely stay there again.”

Jan 8, 2008 by Howard from Chicago, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location attached to exceptional mall.
• Decor was a little brash, tacky. Parking a rip-off for location.

“Attractive, well-maintained property attached to large, luxurious mall. Rooms were nice enough, though closet small for size of room. Very helpful and friendly staff. Take-out type coffee & breakfast place was a good alternative and value for fancy hotel. Charged $17 for self-park despite being in the middle of acres of empty parking- very annoying.”

Jan 7, 2008 by Melanie from Ocean Springs, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent in every respect.
• Cannot pick anything.

“Well located, well designed, well staffed and well run. excellent.”

Jan 7, 2008 by Silvia from Coral Gables, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location was excellent.
• The beds were not comfortable. Needs a new mattress.

“The service and location were great. I would recommend having queen size beds and a new mattress.”

Jan 4, 2008 by Stan from Columbus, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Separate Shower and tub.
• A 4 star hotel should be more updated than this.

“Nice hotel, with a strange layout for a room. The shape of the room was a triangle. The front desk told us we were getting a corner room which was bigger than a normal room. I would hate to see a normal room then. The room also had an older TV. We stayed at another Marriott property that was a star level down from this JW Marriott but that room had a HD Flat screen TV and this 4 star hotel did not for more money. Does not make sense.”

Dec 17, 2007 by George from Sunny Isles Beach, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Great location next to the best mall in Atlanta, nice rooms.
• It took 20 minutes at 5:30 am to get the valet car.

“Excellent location, beautiful rooms, good front desk staff, the worst valet parking staff I have seen in many years.”

Dec 14, 2007 by Regina from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, warm and very comfortable.
• There was nothing I dislike.

“Excellent service starting from valet parking, front desk, and room service was great, helpful and courteous.”

Dec 12, 2007 by Maria from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's centrally located to premium shopping.
• Did not receive the sundry requested.

“A four star hotel in an excellent location. However, we did not receive the sundry requested within the 1.5 hrs we were at the hotel before leaving for our party.”

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Amenities at Jw Marriott Hotel Buckhead Atlanta, Atlanta

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center CD Player Car Rental Desk City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Video Checkout Wake-up Service Water Skiing Wet Bar