Sheraton Buckhead Hotel Atlanta

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User Reviews for Sheraton Buckhead Hotel Atlanta, Atlanta

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Sep 14, 2008 by Rosalyn from Atlanta, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• The rooms were very comfortable and nicely decorated.
• Construction, loud noises in the morning, pool not working.

“This hotel will be a lovely place once renovations are complete, but I would not recommend at this time. There is a makeshift lobby, very loud construction, and pool was not working.”

Sep 9, 2008 by Jeremy from Murfreesboro, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The comfortable beds.
• The hotel was going through construction.

“The hotel was in a great location in Atlanta, but was undergoing construction, so it was a bit noisy in the morning.”

Sep 8, 2008 by Jeffery from Andalusia, AL
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[6]

• Rooms were updated and nice.
• The parking area and the exterior of the hotel was dirty and under reconstruction.

“The rooms were fresh and updated. The exterior, grounds, and parking area was not pleasant to the eye. It was dirty, trashy, and dusty. It was not good on street appeal.”

Sep 8, 2008 by J from Simpsonville, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The room was very nice.
• No cable first night - Hotel was under major renovation.

“This will no doubt be a very nice hotel when it is finished. At the moment you check in in a side hallway and the common spaces, exterior and halls are worn out. The staff had a hard time checking me in and I had one very nice person and one very untrained and grumpy person to deal with. Once in the room it was VERY nice thought the shower pipe sprayed it was fixed very quickly and the TV had nothing but snow for the first night. Again, this will be a VERY nice place eventually. Right now it's a bit of a mess.”

Sep 7, 2008 by Brannyn from Savannah, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• It was the only room left in Atlanta!
• A suite was really just two adjoining rooms. It was awkward.

“The hotel was clean and provided exceptional service on a very busy night. Between college football games and in-house weddings, the staff was outstanding. The room was clean and recently renovated. We were told that we would be in a suite and were too tired to question the single room that we found.”

Sep 4, 2008 by Susan from Boiling Springs, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nicer than expected, right across from mall and many other convenient shops.
• Parking fee if you decided to park on hotel property; outside looks bad due to construction.

“Under construction. Nicer than expected, right across from mall and many other convenient retail shops. Valet Parking available. 12:00 PM check-out. Everything is brand new & modern-feel renovation. Staff was helpful with restaurant recommendations & directions. Only about 5 minutes from downtown Atlanta and the Cheesecake Factory!”

Sep 2, 2008 by Julie from Albany, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Quick check in and out.
• There was not a TV remote in the room, need more valets for parking.

“Hotel staff was friendly, rooms were nice and bed was great. There is a charge for parking of $15 a day (8/30/08). Across from Lenox Mall. Hotel is in some remodeling stages but didn't effect us in any way. Would suggest don't have a room on lower floor near valet parking because I could hear people talking the next morning.”

Sep 2, 2008 by Bill from Mt. Pleasant, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Remodeled. Everything is brand new.
• Nothing.

“This remodeled hotel offers upscale accommodations.”

Sep 2, 2008 by Nick from Jasper, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Newly renovated.
• Renovation is not completed.

“This hotel has is in an excellent location for Buckhead and in particular, Lenox Plaza. When renovation is complete, it will be an excellent hotel.”

Sep 2, 2008 by Jim from Albany, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Everything on our floor had been remodeled and was brand new.
• The rooms need to more sound proof.

“We really enjoyed our stay at this hotel. Everything was brand new due to the remodel. It was clean and nicely decorated. The staff was helpful and friendly. There was some noise from the street and due to the renovations.”

Sep 2, 2008 by David from Henderson, NV
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[8]

• The location is ideal.
• The hotel is being converted from a Sheraton.

“The Buckhead Hotel is under construction being converted from a Sheraton to a Marriott. It doesn't have a lobby, restaurants or working internet. The hotel will be great, but for now its not worth staying at.”

Feb 17, 2008 by Puneet from Franklin Park, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• The lobby.
• Lot of construction taking place everywhere else in the hotel.

“It was a typical 3 star hotel, but a lot of construction made it annoying to get through at times.”

Jan 28, 2008 by Ron from Fletcher, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Great hotel for the money. Great location to central Buckhead, upscale shopping and business.
• Older hotel that needs a quality detail makeover.

“Have stayed in hotel 3 times. Always enjoy convenience of location and friendly staff. Noticing more and more hotel needs a detail makeover/upgrade. Maybe just the 5th floor or our room this time around, but paint jobs sloppy, doors in ill repair with major gaps at bottom causing hallway noise to enter room. Windows not sealed properly allowing outside traffic and air handler noise to enter room. Lamps bent or not tightened down, air system not functioning as it should. Overall, for a hotel in this location with this branding, there should be a bit more attention to detail. Don't want to see it go down hill.”

Jan 26, 2008 by Bertram from Bronx, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[10]

• Location.
• Maintenance finally came to unclog the bathtub drain on the last night of our stay.

“It's time for this property to undergo an upgrade. It's not a dump, mind you, but you can see it's about that time. We checked into the hotel on Friday, and from that evening, we asked repeatedly for someone to come unclog the bathtub. It didn't happen until Sunday night. We left Monday morning.”

Jan 24, 2008 by Steve from Orlando, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Excellent value. Great location. Nice rooms.
• Older, not extremely well keep but, once again, good value for price paid.

“Great price/value relationship. Good location, would recommend for price paid.”

Jan 23, 2008 by Mike from Windham, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front Desk staff went out of their way to make my stay enjoyable.
• Facilities could probably use some renovations.

“Great location, front desk staff went out of their way to make sure that I was satisfied. And Example: when asked what time we had to be out by (we had a morning commitment and an evening flight) I said that we would like to have use of the room until noon. He said that he could have the room until 3PM.”

Jan 22, 2008 by John from Smithfield, NC
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[7]

• Location.
• The hotel was old and not clean.

“I was at the hotel during the MLK weekend. At 3:00 in the morning on both Thursday and Friday nights, they are in the hall screaming. I got no sleep. I would not return under any circumstances.”

Jan 16, 2008 by Margaret from Saltspring Island, BC CA
Overall Rating: 4
Cleanliness:[7] • Staff:[2] • Location:[7]

• The beds were very comfortable.
• The attitude of the staff was poor.

“This hotel is conveniently located near public transit and restaurants. The facilities are in line with a three star hotel, but the service was disappointing. The staff was unresponsive and sometimes appeared completely disinterested in the comfort of their guests.”

Jan 10, 2008 by Margaret A. from Saltspring Island, BC CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[8]

• The bed is very comfortable.
• Some of the staff is unresponsive and frustrating to deal with.

“This hotel is an adequate place to stay in Atlanta. It is close to the Subway, and there is a mall and several restaurants within walking distance. The hotel itself is a little run down, and some of the staff is blatantly uninterested in the comfort of their guests.”

Jan 7, 2008 by Ronald from Powell, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very Comfortable Bed and Bedding, Helpful Staff, Room Cleanliness, Classy, & Location.
• Hallways need updating. Charge for Parking needs to be Eliminated.

“Very nice and comfortable and clean. Very Friendly, Helpful Staff. Convenient location.”

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Amenities at Sheraton Buckhead Hotel Atlanta, Atlanta

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available

Laundry/Valet Services Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Television with Cable