Grand Hyatt Atlanta

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User Reviews for Grand Hyatt Atlanta, Atlanta

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Oct 22, 2009 by John from Augusta,GA
Overall Rating: 10

• Convenient location for us.

“Excellent hotel. Courteous staff, clean appearance throughout the facility.”

Oct 20, 2009 by Ken from Athens,GA
Overall Rating: 8

“$30.00/day valet parking fee or $20.00/day self-park fee is outrageous!”

Oct 15, 2009 by Bob from Aiken,SC
Overall Rating: 7

• Location.
• Price for parking and food. Obscene.

“Decent hotel with expensive amenities.”

Oct 15, 2009 by Jennifer from Madison,AL
Overall Rating: 10

• I enjoyed the location.

“I loved everything about this hotel.”

Oct 8, 2009 by Ryan from Newnan,GA
Overall Rating: 9

• Close to great restaurants.
• Expensive valet.

“Great hotel in the heart of Buckhead $30 overnight parking is a joke though.”

Oct 7, 2009 by Frank from Chattanooga,TN
Overall Rating: 8

• Nice property and gardens. Comfortable but not fancy.
• Bathroom was only 2-3 star. outdated and cheap with tub and fixtures..

“Nice weekend getaway at a great price. Best sleep I've had in a hotel in a while. Bathroom less than 4 star, quality and parking was expensive at $30, but knew that coming in. Very convenient for shopping and eating.”

Sep 30, 2009 by Derrell from Lithonia,GA
Overall Rating: 10

• It was a top flight hotel.
• I received the wrong directions to the hotel.

“The only thing I didn't like was that there was no free parking. The hotel itself was outstanding. It is a great location.”

Sep 18, 2009 by Gail from Cordele,GA
Overall Rating: 10

• Great atmosphere, friendly people.

“We enjoy staying here. It meets all of our needs in a wonderful way.”

Aug 22, 2009 by Elke from Panama City,FL
Overall Rating: 9

• The staff is very helpful and pleasant.
• Noise from next room easily heard.

“A lovely hotel with polite, attentive staff, located close the shopping, fine dining and businesses.”

Aug 21, 2009 by Carmen from Jackson,MS
Overall Rating: 10

• The location was perfect & within walking distance of great food and shopping.
• The parking was pricey but still not bad for te services provided.

“I definitely don't want to stay anywhere else. From the friendly staff to the concierge to the cleaning service I was very impressed. I live the big bathroom and the too size. The bed was very comfortable. The Japanese garden and waterfall is beautiful and relaxing and the restaurant menu was fabulous.”

Aug 16, 2009 by Virginia from Lake Junaluska,NC
Overall Rating: 2

• Location.
• Courtesy car service left me stranded.

“Courtesy car service left me stranded at night. Complained to manager on duty. My complaint was shrugged off.”

Aug 16, 2009 by Audra from Chattanooga,TN
Overall Rating: 10

• A beautiful hotel in the perfect location.

“I would recommend this hotel to any traveler. We had a wonderful time and the staff was very helpful.”

Aug 13, 2009 by Dennis from Danville,VA
Overall Rating: 10

• The hotel staff was excellent. Friendly and always willing to go that extra mile to help. Very clean and beautiful room.
• Parking was expensive $20.00 a day.

“We loved our stay at the Grand Hyatt in Buckhead. The hotel is located near great resturants and shopping. It is also very close to the MARTA. Atlanta is such a beautiful city.”

Aug 7, 2009 by Heather from Greenville,SC
Overall Rating: 10

“I met a friend from out of town to stay in Buckhead. The hotel room was as much nicer than I remembered it being the first time staying there. We had a King room at the end of the building, maybe those rooms are larger. The parking situation is a little strange, for $20 you can self park in a garage across the street. We were looking forward to taking advantage of the pool amenity. We both thought the pool didn't seem like one you would have at a 4 star hotel. Didn't like the Blue Surfacing, seemed cheap looking. If you like sun bathing before noon, well there isn't any sun, the building blocks that out. So that was disappointing on our last day with minimal time to enjoy the pool and sun. Although I didn't get to utilize the women’s spa amenities, I loved that there was a steam room. The fitness center was huge with a lot of nice equipment. We asked for an extension to check out. The front desk clerk was extremely nice and accommodating. They have Starbucks coffee for sale downstairs and that was a plus! Overall we really enjoyed our stay. We would definitely stay there again.”

Aug 5, 2009 by Matt from Cedartown,GA
Overall Rating: 10

• Love the atmosphere, love the amenities
• Parking is too expensive --$20/day

“Great hotel. I've stayed there 3 times and had an excellent experience each time. The pool is great in the summer and the hotel is decorated beautifully for the holidays.”

Aug 1, 2009 by doree from Madison,AL
Overall Rating: 10

• Beautiful hotel. Excellent staff great location!

“Perfect are for business travelers or for an atlanta night wit the family! Highlt recommend!”

Jul 19, 2009 by Ted from Nashville,TN
Overall Rating: 1

• Nothing.
• Nasty.

“The hotel room was the filthyest I have stayed in in years. Spots on blanket draped over bed. Pulls in the carpet in front of bed.”

Jul 13, 2009 by from Memphis,TN
Overall Rating: 10

• Some of the furnishings need updating along with the phone. Very outdated, also the parking garage should have been attached in case of bad weather.

“Very pleased. Met my expectations friendly staff.”

Jun 15, 2009 by Ann from Matthews,NC
Overall Rating: 7

• The Japanese Garden, pool, exercise facility, and spacious room.
• No handicap parking. Self parking was $20 day.

“The drain in the tub was very slow. I discovered this while standing in ankle deep water while showering. Called O. Two maintenance workers came to snake the drain. No different the following day. I was absolutely shocked to learn there were no handicap parking spaces! Self parking was $20 per day and the parking deck was downhill over a block away.”

Jun 14, 2009 by Thomas from Savannah,GA

• Excellent room, comfortable bed, friendly staff.
• The business center facilities were not consistent with the quality of the hotel, were overpriced and did not work.

“Exceptional hotel staff and facilities.”

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Amenities at Grand Hyatt Atlanta, Atlanta

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Courtesy Car Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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