The Westin Peachtree Plaza

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User Reviews for The Westin Peachtree Plaza, Atlanta

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Apr 29, 2008 by John from Tinton Falls, NJ
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[8]

• Fantastic floor to ceiling window.
• Woken up at 0700 by steel cables banging against window.

“Great looking hotel. Shame about exterior damage due to recent Tornado. Subway stop is 300 yards away, 20 mins to airport. 6 mins to Arenas. GA dome CNN etc. Free WiFi in reception.”

Apr 24, 2008 by Mike from Knoxville, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• Convenient to all locations.
• Rooms were small, bathroom very small.

“The hotel staff was fine. When we got to the hotel around 730 pm they did not have the room ready for us, and we had to wait. I would expect that I would be able to go directly to my room after a long day of travel. The hotel was having work done, this was not their fault, and it was do to weather damage. I would like to have had a larger room, it seemed cramped.”

Apr 23, 2008 by Karol from Florence, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• Very convenient to the venues I needed access to during this stay.
• Hotel was not able to support my request for a double bed.

“Hotel was in the middle of construction due to recent tornado damage. This resulted in a reduced number of rooms and had I known this I would have not booked this stay. I would have expected this information be made available to it's guests during the reservation process.”

Apr 15, 2008 by Niki from Oxford, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• Price of drinks in bar very expensive. No indoor or heated pool.

“Our group was actually moved to the Hyatt Regency Downtown Atlanta due to the storm damage the Westin Peachtree Plaza suffered. We were disappointed that we were not going to get to stay at the "glass palace" as my daughter described it but we still had a nice overall experience. The kids were looking forward to being able to swim but did not get to do that since the Hyatt does not have an indoor or heated pool.”

Apr 14, 2008 by Tonyv from Visalia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Central location, helpful staff.
• Difficult to reach.

“Very clean, quiet, centrally located to all Atlanta tourist spots. Helpful courteous staff.”

Apr 10, 2008 by Michael from The Woodlands, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Wonderful view.
• Further from my work then anticipated.

“Nice rooms. Nice downtown location. I woke up very early and had a hard time finding someone to check me out.”

Apr 9, 2008 by Mike from Blowing Rock, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[10]

• Very convenient to Atlanta Americas Mart.
• In need of refurbishment--carpet, furniture, finish of rooms/corridors in poor shape.

“Until this Westin location is refurbished it should not have a 4 star rating. The lobby and general areas are up to rating, but rooms/corridors/furnishings need to be replaced. Recent tornado damage just adds to the problem, but not responsible for this assessment. We had the same opinion in an earlier stay.”

Apr 9, 2008 by Anne from Cambridge, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location.
• Construction all around (but not their fault).

“This is a huge business hotel in Downtown Atlanta. The rooms and public spaces are perfectly nice, but there is nothing special or intimate about them. It is in a great location if you are doing business in Downtown Atlanta and is a short subway ride from the airport. Since the hotel often hosts conferences and conventions, the coffee shops, etc. can be very crowded.”

Apr 9, 2008 by Matt F. from Tallahassee, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[10]

• They comped all of our incidentals.
• Thin walls. Awful neighbors. Horribly unresponsive security staff.

“I wouldn't stay here again. It ended well enough, but the walls are way too thin. Our neighbors kept us up all night on both nights of our stay. Security was awful. They took forever to come and they never really got the noise to stop. That said, the hotel did comp all of our incidentals.”

Apr 9, 2008 by Becky from Dallas, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[10]

• The hotel is very close to the hockey arena, aquarium, and other attractions.
• Shower walls need to be cleaned better. There was a hair on the wall.

“I enjoyed my stay at the Westin. Check-in was quick and easy. The concierge was helpful in providing directions to local attractions. I would recommend this hotel, and I would stay there again.”

Apr 9, 2008 by Jen from Raleigh, NC
Overall Rating: 3
Cleanliness:[1] • Staff:[10] • Location:[10]

• Friendly staff.
• Nasty, moldy, dirty, old, stench, parking cost too much.

“I will never stay at this hotel again, nor will I refer any friends or relatives. The sheets and pillow cases were stained; bed skirt was very dirty, mold in the window seals and bathroom floor, stained furniture, very dirty carpet. The corners had spider webs in them. The ice machine spit out black stuff (mold) in the ice. In-room coffee pot was dirty. Parking was crazy expensive. This hotel is in a great location, but it is not worth. Years ago, this hotel was very upscale.”

Apr 7, 2008 by Chris from Upper Marlboro, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent service and quality.
• The hotel did not have a 24 hour dining facility on premises unlike others in the area.

“The hotel service and even appearance were excellent for having been hit by a tornado the day before our arrival. It appeared that they recovered from some moderate damage fairly quickly and went about business as usual.”

Apr 3, 2008 by Edgard from Covington, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[4]

• View from room.
• Not many TV channels.

“Very good trip, will try to come back to spend more time.”

Mar 30, 2008 by John from Waynesboro, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, helpful staff.
• No free wireless Internet access in the room.

“This hotel had mixed reviews at best on other travel websites. My stay was great. It probably had a lot to do with the hotel not being very busy the days I was there. The hotel staff were very helpful and pleasant.”

Mar 28, 2008 by Latasha from Lawrenceville, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[5]

• I loved the view of the hotel.
• The condition of the area (it recently had a tornado in the area).

“The hotel is spectacular. The view of Atlanta is breath-taking. The rooms were spacious and relaxing.”

Mar 27, 2008 by Ottis from Augusta, GA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[6]

• The view from the room was good.
• The room was not that clean and needed to be updated.

“Nice view if you get a top floor. Needs to be updated badly. The love seat had stains all over it.”

Mar 26, 2008 by Peggy from Franklin, TN
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Everyone was helpful and friendly.
• Older carpet some furniture was worn.

“My daughter and I visited Atlanta and stayed at this hotel two days after the tornado went through Downtown. This was a Downtown hotel that was affected by the severe weather and due to this most of the amenities usually available to guests were not available. Windows were blown out forcing closure of the restaurant, pool, many of the common areas because our room was non-refundable we went anyway and were disappointed that much of what we wanted to do, we couldn't.”

Mar 26, 2008 by C.P. from Macon, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Courteous and prompt room service.
• Long line at checkout.

“My wife and I stayed at the Westin Peachtree the weekend after the hotel was damaged by a tornado. The hotel was undergoing repair, which led to two inconveniences. First, an elevator was out-of service, leading to a long wait in the lobby. Second, repair work was being done in the early morning hours (before 6 am). Our only other complaint was that the registration desk was not fully staffed at checkout. We stood in line for more than 20 minutes. However, I am willing to attribute these problems to the storm damage.”

Mar 24, 2008 by Dwayne from Marietta, GA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[10]

• Outstanding views of Downtown Atlanta!
• Room very dated with well worn furniture.

“The hotel was recovering from a recent tornado. Several streets were blocked off which made getting into the hotel very challenging. Huge chucks of glass were being thrown from the upper floors hitting the windows on the way down causing loud bangs to the glass. I thought the glass was going to break every time it was hit. Very disconcerting. But, late in the evening when the construction finally stopped the amazing views made up for it.”

Mar 24, 2008 by Maria from Pleasant Grove, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location, nice updated room, nice niche with the view and architect.
• Small blue velvet sofa with a stain on it.

“The hotel was great even though we had a tornado during our stay and had to down stairs, we enjoyed the hotel. Broken glasses was a big concern and we were limited as to where we could go in the hotel. The Skyline Restaurant was closed and we were looking so forward to having dinner there.”

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Amenities at The Westin Peachtree Plaza, Atlanta

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services