Renaissance Atlanta Hotel-Downtown

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User Reviews for Renaissance Atlanta Hotel-Downtown, Atlanta

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Apr 25, 2008 by Tyjah from Lagrange, GA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• I liked the location and the easy of check in.
• The beds are small.

“The beds are too small.”

Mar 6, 2008 by Brenda from Warrenton, MO
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[6]

• Front desk and bell captain, etc., were very helpful.
• Housekeeping needed some help for hotel room.

“All staff was very friendly and helpful. Food was very good. Housekeeping needed some guidance. Rooms were clean except for a layer of dust on the entertainment center that was never wiped off. Each day we got fewer towels and washcloths. I had called to make sure we had double beds and was told that we did. When we got there we had a king size and no one knew anything about double beds? Would recommend, but expected more expertise in the housekeeping since it is a very nice hotel.”

Feb 21, 2008 by Bartley from Trussville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff very friendly.
• Everything was very nice.

“Excellent place to stay, near Georgia Tech and a Marta stop.”

Nov 6, 2007 by Shannon from Starkville, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I loved the cleanliness overall and restaurant was wonderful.
• No bathrooms in the bar.

“This hotel was very comfortable, clean and inviting. My husband and I aren't made of money but I did feel like I was living the high life. Our room had a balcony with a great view of downtown. Hotel is also central to several bars/restaurants. We will stay there from now on when visiting the area.”

Nov 1, 2007 by Jeanell from Hampton, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• The bed & linen was extremely comfortable!
• Vending machines empty & maid service didn't clean the room well.

“I thought the hotel was reasonable for what we paid, however it was the little things that left a bad impression. All of the beverage vending machines being empty forcing us to use room service @ a higher cost for less product & the maid service not throwing all the trash in the room away, along w/ drip marks being on the bathroom door from when we arrived 'til the day we left. Which I personally wiped off one just to see if they could be wiped off. On the up side the bed has to be the most comfortable Ive slept on in a hotel. The comforter & pillows felt like down feather. Very relaxing.”

Aug 27, 2007 by Gail from Albany, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable beds and bedding.

“If you don't care about a balcony this was a great hotel. Our room was lovely.”

Aug 22, 2007 by Page from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The rooms were very nice and the bed and pillows were extremely comfortable.
• The prices in the gift shop were too high, for sodas and candy bars.

“This hotel did meet our expectations. We had a problem with the internet, however the response time was great and the techs were able to solve the issue quickly. Big points for that!”

Mar 21, 2007 by Katie from Greensboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The room had a nice view of the city at night.
• When trying to order a daiquiri at the bar, the blender was broken.

“My husband and I enjoyed this hotel. We liked the overall atmosphere and would recommend this hotel to anyone who is going to stay in Atlanta downtown.”

Mar 8, 2007 by Joan from Waterbury, CT
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• Was easy to get too.
• Water was too hot / no cold water.

“I think because of the price I paid I was put into the last available room had I pay much more I think the room would have been better. They should not base the room on the price. Because there was better room available --I sow the room my friend stay in for $20 more on the 5th floor.”

Mar 5, 2007 by Latosha from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I liked the comfort of the bed and the mirrored closet doors.
• I wasn¿t pleased with the long wait to get my car with the valet parking.

“My over all stay was wonderful. The staff was friendly and helpful. The hotel is very beautiful.”

Sep 15, 2006 by Aaron G. from Mount Holly, NC
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[6]

• Location maybe.
• Customer service.

“Overall did not enjoy my stay. room was not made up 2 days in a row. construction scaffolding above balcony doors. came back late afternoon and patio doors were open and my digital camera was missing. have not heard from hotel since then terrible experience! empty bottles under bed when we checked in still there when we checked out would never recommend this hotel!”

Sep 8, 2006 by Sherry from Hahnville, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean - Very comfortable bed.
• No fridge in room.

“Loved the cleanliness, the bed was wonderful, the staff was friendly and helpful.”

Jul 13, 2006 by Barb from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The roof pool was a big hit with my son.
• Wish there was more things for younger children to do.

“We had a wonderful experience with this hotel. The staff is friendly and ready to help with any problems. I highly recommend the Renaissance Atlanta Downtown hotel.”

Jul 13, 2006 by Laura from Simi Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was wonderful and very friendly.
• The pool was just okay nothing exciting.

“The staff was so friendly. We had been dropped off at the wrong Marriott and the staff at the Renaissance went out of their way to pick us up and make our stay terrific. I have three kids and the staff made them feel very welcome. I requested 2 rooms together and they also made sure this happened for us.”

Jul 11, 2006 by Alfreda from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The quality of the hotel and it's location in downtown Atlanta.
• I like everything about this hotel.

“Upon arrival to the hotel, the parking attendants were very organized. The employees were all friendly and made sure you were taken care of on the spot. The rooms were extravagant as well as the pool and the 2 restaurants. The images on the Internet does not fully give the ambiance of the hotel. It's a must see to get the real effect of this magnificent hotel. This hotel is should be highly recommended as a 5 star instead of a 3 star. Thank you”

Jul 10, 2006 by Marion from Pikesville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to MARTA, easy access.
• N/A

“The staff was especially helpful, dinning was very good and reasonable, rooms very clean and spacious.”

Jul 9, 2006 by Price from Lake St. Louis, MO
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[8]

• Great staff.
• Refurbishing has a long way to go.

“Good value, limited amenities.”

Jul 8, 2006 by Danielle from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• We were very impressed by our room.
• N/A

“When I called to confirm my reservation, I had to ask to speak to a manager in order to request a bed type. Other than that everything was great after we arrived.”

Jul 6, 2006 by Murray from Mobile, AL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Good central location and cheap parking with walk way.
• Had to wait nearly 30 minutes to get to room because of full elevators on check in.

“Decent room size with good view of the city, good location but had to wait a long time on Saturday night for the elevators with major lines it took 30 minutes to get to our 22nd floor room.”

Jun 30, 2006 by Marty G. from Huntsville, AL
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[6]

• Beds.
• Staff were very unfriendly and not helpful.

“With a complete overhaul of the staff, the hotel could be successful. Security didn't open the pool door so my kids could swim. He was too lazy. Typical of the staff at Renaissance.”

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Amenities at Renaissance Atlanta Hotel-Downtown, Atlanta

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Game Room Golf Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Iron Kitchenette

Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Pool Parking Phone with speaker Pool Radio Refrigerator Restaurant Rollaway Beds Room Service Safe Deposit Box Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service