Holiday Inn Atlanta Downtown

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User Reviews for Holiday Inn Atlanta Downtown, Atlanta

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Nov 5, 2009 by Carolyn from Al,AL
Overall Rating: 9

• Worked very hard to make us comfortable, and the rooms were beautiful.
• Surrounding city streets a disaster; needs more late-night snack options.

“We had a great time there. It was relatively easy to find, but navigating through the downtown road construction was a nightmare. They need a better sign pointing to where to pull up to the door; I banged one of my tires trying to get on the lot. Rooms were beautifully decorated and clean. Staff bent over backwards to help us in any way they could. I'd stay there again.”

Oct 14, 2009 by Brenda from Pensacola,FL
Overall Rating: 4

• Our room was too close to the elevator, we heard other guest all night long.

“This hotel was nice just make sure you get a room far away from the elevator.”

Sep 30, 2009 by Erica from Memphis,TN
Overall Rating: 9

• I liked the area of hotel. It was in walking distance of Centennial Olympic park, and CNN.
• I disliked the vehicle entrance of hotel. Valet parking was not fast enough for the crowd that was constant in and out of hotel.

“Nice hotel. I really enjoyed staying there.The staff was friendly. I will definitely go back.”

Sep 11, 2009 by John from Phenix City,AL
Overall Rating: 9

• Location, staff, location.

“Great service, great location.”

Sep 3, 2009 by Sherry from Oxford,MS
Overall Rating: 10

• The friendliness of the staff. Our room was ready and clean!

“On my next visit to Atlanta, I plan on staying at this Holiday Inn again. The environment was family friendly. The staff was very helpful with directions and suggestions and we were always greeted with a smile! Our room was ready and clean. The kids were happy with the room because it had a video game already hooked up to the TV! I was able to keep up with work and Facebook with the wireless internet service! Overall I would gladly recommend this hotel to anyone traveling with young kids or just in Atlanta for a good time!”

Aug 26, 2009 by tahsha from Oklahoma,OK
Overall Rating: 7

• the Decor and not alot of distraction and noise
• Some of the staff made me lose confidence in business.

“The hotel did not provide the accomadations the website for Holiday Inn advertised. Like micorwaves and mini fridges were suppose to be available in the room unless it was a suite.”

Aug 18, 2009 by Sherry from Leicester,NC
Overall Rating: 10

• It was so close to everything we wanted to do.
• Nothing.

“Great service from all the staff.”

Aug 10, 2009 by Chad from Ellenwood,GA
Overall Rating: 10

• The location, pricing was excellent, the staff is very attentive and pleasant.

“This hotel was excellent as far as location. I did like the staff, they were very attentive and pleasant to me, never had any complaints.”

Aug 7, 2009 by Karen from Locust Grove,GA
Overall Rating: 5

• Close to the Hospital I had to go to.
• Kids and Adults running in the hall.

“No free parking, Pay TV, charge for local calls, even at the 6th floor high level outside noise. It may have had 4 star rooms but ours was a 2 at best.”

Jul 27, 2009 by Ray from Santa Rosa Beach,FL
Overall Rating: 9

• Friendly and helpful staff.
• The HVAC fan controls would not allow just the fan to run with out AC.

“Convenient to downtown, friendly staff and clean.”

Jul 24, 2009 by Bryan from Pascagoula,MS
Overall Rating: 4

• The price that I got from Priceline.
• Loud, Confining, Small Rooms, Small Beds, Lack of caring wait staff in resturant

“Good Location to park and CNN center. Small rooms with small beds, stay out of resturant because the stafff could care less.”

Jul 9, 2009 by georgia girl
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Location - in the heart of Atlanta.

“Absolutely rude customer service, from the moment we walked in. We arrived about 10-15 minutes before check-in to be told by the front desk person that our room would not be available at 3. She looked at the computer with this dumb look like she didnt know what she was doing. Once we finally got in the room, being the observant person that I am, I look on the bed and find stains on the sheets, so I immediately go out to the hallway to look for a housekeeping staff who says it wasnt one of the rooms she cleaned, instead of just cleaning she waited about 10 minutes. Next, throughout the stay we noticed that the doors have a loud slamming noise every time your neighbor leaves their room. Finally, the highlight of the entire stay here was the surprise $20 a day fee no one told us at check in would be a part of our stay, so we found out about it at check two days later (that is their way of getting more money out of their guest). I do not recommend this hotel to anyone!”

Jun 23, 2009 by Danny from Knoxville,TN
Overall Rating: 8

• Location, internet, coffee in room.
• $20 for parking!

“This is a convenient hotel for the World Congress Center and dome. When I bid $50 I'd rather have a 2.5 star with free parking than a 3 star with $20 parking!”

Jun 16, 2009 by John from Sumner,MS
Overall Rating: 10

• Location. It's close to so many attractions and a couple blocks from Peachtree.
• Nothing.

“The hotel was great for the price. Less than half of what I would've paid to stay at the hotel where my conference was being held. The staff was very friendly and helpful - the room was comfortable. It's not the Ritz, but just a few blocks away.”

May 15, 2009 by Carlton from Fairburn,GA
Overall Rating: 10

• Cleaness of the hotel.

“This hotel was excellent and extremely comfortable.”

May 3, 2009 by from Bessemer,AL
Overall Rating: 10

• The desk clerks were so polite and nice.
• My toilet was loose.

“Over all the hotel and staff were great. Few flaws but they were out numbered by the everything that was well.”

Apr 16, 2009 by Ted from Drexel Hill,PA
Overall Rating: 10

• Convenient downtown location.
• Rooms on the small side.

“Holiday Inn's location could hardly be handier. It was extremely clean and well-maintained. I'd have liked a refrigerator in-room, but otherwise my every expectation was met. The Priceline was a wonderful value.”

Apr 16, 2009 by Andrea
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Location.
• Staff and service.

“Staff was horrible. Management has no regard for customer care. Air conditioning and elevators were both broken.”

Apr 15, 2009 by Pamela from Stone Mountain,GA
Overall Rating: 4

“I was not satisfied with their nonchalant attitude when I complained about receiving a non handicap room after I asked for it more than once.”

Apr 1, 2009 by Ron from High Point,NC
Overall Rating: 2

• Rooms were attractive.
• Terrible parking for $20.

“If for business without a car, the hotel is fine. For my use this trip, it was not a good experience.”

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Amenities at Holiday Inn Atlanta Downtown, Atlanta

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Iron

Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Pets Allowed Phone with speaker Pool Porters Radio Restaurant Room Service Safe Deposit Box Satellite TV Secretarial Service Security Sprinklers In Rooms TV Remote Control Television with Cable Turndown Service Valet Parking Vending Machines Video Checkout Wake-up Service

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