Omni Hotel at Cnn Center

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User Reviews for Omni Hotel at Cnn Center, Atlanta

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Mar 1, 2008 by Nan from Lake Lotawana, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was excellent. They made sure that I had the room that I requested, king bed and all.
• Not a thing comes to mind.

“Good service, lovely room.”

Feb 1, 2008 by Jeanne from Jefferson City, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good location for attending concerts at Phillips Arena.
• Rooms are very nice, but very noisy, didn't sleep well.

“The hotel was nice and had lots of conveniences. We went to a concert at Phillips Arena, and it was nice to have restaurants and bars in the hotel. It was nice to walk over to the arena and not have to worry about cabs before and after the concert. The staff was very helpful and friendly. The only complaint we had was the noise level at night, it was hard to sleep. I will stay there again.”

Jan 16, 2008 by Karen from Greer, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness and convenience.
• Logistically a bit confusing at first.

“I have stayed at the Omni at CNN Center several times. Each time it has been consistently clean and the staff was friendly and helpful. The location is very convenient to the Americas Mart. I would recommend this hotel to anyone.”

Jan 10, 2008 by Jeff from Winchester, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and staff.
• Nothing.

“Great hotel, great experience.”

Jan 7, 2008 by Kelly from Easley, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Walking distance to GA Dome (Chick-Fil-A Bowl).
• Valet parking at check-out was incredibly pitiful!

“All of the above positive ratings. However, the valet parking situation at check-out was the worst ever. We waited in line for our vehicle for 1hr and 45minutes! No apologies from hotel staff, apparently this occurs every time there is an 'event' in the Downtown Atlanta area. Should be a computerized system in place which would allow guests to stay in their room, lobby, etc, and wait (in comfort) to be notified that their vehicle is available. Rumor in the long wait line was that vehicles were parked all over Downtown, not just in hotel garage. The fee for so called 'valet' parking was $25/night, way too pricey for the service provided.”

Jan 7, 2008 by Raymond from Westminster, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location - Was able to walk wherever I needed to go.
• Valet Parking - I had to pay $25 to wait in line for over an hour to get my car!

“I enjoyed my stay very much. Maybe next time, they will figure out that on New Year's Day there's going to be a lot of people trying to leave at the same time. Maybe they will staff the Valet Parking accordingly next time.”

Jan 5, 2008 by Stephanie from Roswell, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• Crowded.

“Very nice hotel in wonderful location.”

Jan 5, 2008 by Faye from Austell, GA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• Bed linens smelled musty.

“Great location. Hosts lots of large events so can be very noisy.”

Jan 4, 2008 by Bob from Seneca, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location in downtown Atlanta.
• Parking a little cumbersome.

“We attended the Peach Bowl in Atlanta and were able to secure this fine hotel in short notice (within walking distance of the game). Can't believe the price for the location.”

Jan 4, 2008 by Cindy from Mount Pleasant, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was in the perfect location. We went to the peach bowl at the Georgia Dome. I think this is the closest hotel to the dome. It was just perfect!
• We loved everything!

“We were in Atlanta to see the Peach bowl at the Georgia Dome. The hotel was right there. The location is just perfect! We were also a block from the aquarium. Our room had a balcony overlooking Olympic park. Of course the room and hotel was very nice, but the location can not be beat. If you stay here you will not be disappointed!”

Jan 4, 2008 by Rob from Brentwood, TN
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and low price. Was clean and nice.
• Too many loud partiers on the hall up until 4:00 a.m. However, it was New Years Eve so I did not complain.

“Great Hotel. Very nice and clean. Friendly staff. Great location for any event in downtown Atlanta. The only negatives were no indoor pool and loud partiers up until late on the hall. It was New Years Eve so I didn't complain.”

Jan 4, 2008 by Doug from Simpsonville, SC
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[7]

• Location was the only upside.
• Smoke came in through the vents.

“Overall, stay at the Westin even if it is less convenient. We had a smoke-free room until cigarette smoke came in through the vents in heavy volume. The valet was a combination joke and disaster. I have seen nicer rooms in a Marriot in the 90's.”

Jan 4, 2008 by Jeanne from Charleston, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I loved that we could park our car when we got there and didn't need it until we left! We walked everywhere.
• Too busy for me. I prefer something a little less hectic.

“We thought the hotel was beautiful and enjoyed the location. The staff was all very nice and helpful. We enjoyed the food court downstairs and the CNN tour. The room was nice but we had 4 burnt out light bulbs and one evening the water from the sink was brown. I know it was a busy weekend with New Years, the chik-fil-a bowl and a concert in town but for that type of hotel I felt they should pay more attention to details. Overall the stay was great and we would stay there again. Just not on New Years weekend with kids!”

Jan 4, 2008 by Charles from Lexington, SC
Overall Rating: 4
Cleanliness:[9] • Staff:[6] • Location:[10]

• Attached to CNN center, close to Georgia Dome.
• Valet parking awful. It took us over an hour to receive our car after checkout.

“I probably would have rated this hotel a 10 all the way if not for my experience with the valet parking. I had to stand in line for 30 minutes to turn in my ticket at the valet desk and then it was at least another 30 minutes of waiting out in the cold before my car arrived. Other than that, great hotel.”

Jan 4, 2008 by Kenny from Covington, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• Location / Clean / Pool Area.
• Check In Clerk Truly Rude as Can Be.

“Front Desk Clerk was as Rude as Can be upon Check In. I would have left except the room was prepaid. He should be given a lesson in manners.”

Jan 4, 2008 by Ann from Auburn, AL
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[6]

• The hotel rooms are beautiful.
• The hotel management was not organized for a big event.

“We went to this hotel for New Year's Eve and the Peach Bowl. Good hotel. Good housekeeping. Although the hotel itself is beautiful and well maintained - it became clear that the management did not have the situation under control. One would think that since they are located next to the Georgia Dome and Phillips Arena they would realize that this situation was going to happen ahead of time. In the meantime, the coffee shop ran out of pastries, because everyone wanted coffee that morning? We also asked for a non-smoking room and had peopled smoking drinking and laughing in the hallway all night. Someone down the hall apparently complained, but they stopped for a few minutes and went back to what they were doing when security left.”

Jan 4, 2008 by Heather from Albany, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location to GA Dome.
• Bed was a bit stiff.

“We had plans to attend the CFA Bowl at the GA Dome on New Year's Eve, and this is the closest hotel to the Dome. It is in a great location to the Dome, Phillips Arena, Centennial Park, CNN Building, and the GA World Congress Center. There is a food court at the CNN Building, which is attached to the South Tower (where we stayed), and the Prime Meridian had an excellent breakfast.”

Dec 17, 2007 by Chris from Irmo, SC
Overall Rating: 4
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gorgeous location and view. Beautiful building.
• Large banging sound that wakes you right up, approximately once every hour, all night long.

“The hotel was beautiful, right in the heart of Downtown Atlanta overlooking the Olympic Park in the CNN Building. I know it was beautiful, because I got woken up every hour with what sounded like a large metal trash can being slammed against my door about every hour, all night long.”

Nov 19, 2007 by India from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and service.
• Valet parking $25 per car a night.

“Everything was well except for the valet (they had my car blocked in for almost an hour).”

Nov 18, 2007 by Sara from Elkridge, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfortable bed and room.
• I did hear reports of roaches from other guests; coffee maker was not in an inconvenient place in room breakfast was lack luster.

“This is a comfortable hotel, fairly convenient to a quiet Marta station, although the lack of activity at the station was a little uncomfortable in the evening for a single woman. The room was comfortable and bathroom amenities were fine. The soaps and shampoos were of good quality. I had breakfast delivered to the room which was a mistake, I would at least have expected the juice to be fresh squeezed for the price I paid and the coffee was awful. My second morning there, I took advantage of the CNN food court and had a much cheaper and satisfying breakfast. The staff at the hotel was friendly and helpful and checks in and check out were very easy.”

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Amenities at Omni Hotel at Cnn Center, Atlanta

24-hour front desk A Little Something/Gourmet to Go ADA-approved rooms available AM/FM Alarm clock radio Adjustable thermostat Air conditioning All-news channel Business center/services Cable/satellite TV Coffee maker Color television with remote control Concierge services Fire alarms/Smoke detectors/Sprinklers Gift shop/News stand Hair dryer Hair salon/Barber Iron/Ironing Board

Latitudes Bistro and Lounge Laundry/Valet Services Massage services upon request Newspaper delivered (Mon-Fri) Non smoking rooms available Omni Kids Program On-command movies Parking - fee Pet policy - non refundable fee Prime Meridian Restaurant Room service - limited hours Shoe shine Valet Parking Video Checkout Voice mail Wake-up services Web TV and Nintendo 64 video games