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Omni Hotel at Cnn Center
100 Cnn Center,
Atlanta, GA
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0] Based on 1509 user ratings |
Mar 1, 2008 by
Nan from Lake Lotawana, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“Good service, lovely room.”
Feb 1, 2008 by
Jeanne from Jefferson City, TN
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“The hotel was nice and had lots of conveniences. We went to a concert at Phillips Arena, and it was nice to have restaurants and bars in the hotel. It was nice to walk over to the arena and not have to worry about cabs before and after the concert. The staff was very helpful and friendly. The only complaint we had was the noise level at night, it was hard to sleep. I will stay there again.”
Jan 16, 2008 by
Karen from Greer, SC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I have stayed at the Omni at CNN Center several times. Each time it has been consistently clean and the staff was friendly and helpful. The location is very convenient to the Americas Mart. I would recommend this hotel to anyone.”
Jan 10, 2008 by
Jeff from Winchester, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great hotel, great experience.”
Jan 7, 2008 by
Kelly from Easley, SC
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“All of the above positive ratings. However, the valet parking situation at check-out was the worst ever. We waited in line for our vehicle for 1hr and 45minutes! No apologies from hotel staff, apparently this occurs every time there is an 'event' in the Downtown Atlanta area. Should be a computerized system in place which would allow guests to stay in their room, lobby, etc, and wait (in comfort) to be notified that their vehicle is available. Rumor in the long wait line was that vehicles were parked all over Downtown, not just in hotel garage. The fee for so called 'valet' parking was $25/night, way too pricey for the service provided.”
Jan 7, 2008 by
Raymond from Westminster, SC
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I enjoyed my stay very much. Maybe next time, they will figure out that on New Year's Day there's going to be a lot of people trying to leave at the same time. Maybe they will staff the Valet Parking accordingly next time.”
Jan 5, 2008 by
Stephanie from Roswell, GA
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Very nice hotel in wonderful location.”
Jan 5, 2008 by
Faye from Austell, GA
Overall Rating: 7
Cleanliness:[5] •
Staff:[8] •
Location:[8]
“Great location. Hosts lots of large events so can be very noisy.”
Jan 4, 2008 by
Bob from Seneca, SC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We attended the Peach Bowl in Atlanta and were able to secure this fine hotel in short notice (within walking distance of the game). Can't believe the price for the location.”
Jan 4, 2008 by
Cindy from Mount Pleasant, SC
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“We were in Atlanta to see the Peach bowl at the Georgia Dome. The hotel was right there. The location is just perfect! We were also a block from the aquarium. Our room had a balcony overlooking Olympic park. Of course the room and hotel was very nice, but the location can not be beat. If you stay here you will not be disappointed!”
Jan 4, 2008 by
Rob from Brentwood, TN
Overall Rating: 5
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Great Hotel. Very nice and clean. Friendly staff. Great location for any event in downtown Atlanta. The only negatives were no indoor pool and loud partiers up until late on the hall. It was New Years Eve so I didn't complain.”
Jan 4, 2008 by
Doug from Simpsonville, SC
Overall Rating: 3
Cleanliness:[5] •
Staff:[5] •
Location:[7]
“Overall, stay at the Westin even if it is less convenient. We had a smoke-free room until cigarette smoke came in through the vents in heavy volume. The valet was a combination joke and disaster. I have seen nicer rooms in a Marriot in the 90's.”
Jan 4, 2008 by
Jeanne from Charleston, SC
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“We thought the hotel was beautiful and enjoyed the location. The staff was all very nice and helpful. We enjoyed the food court downstairs and the CNN tour. The room was nice but we had 4 burnt out light bulbs and one evening the water from the sink was brown. I know it was a busy weekend with New Years, the chik-fil-a bowl and a concert in town but for that type of hotel I felt they should pay more attention to details. Overall the stay was great and we would stay there again. Just not on New Years weekend with kids!”
Jan 4, 2008 by
Charles from Lexington, SC
Overall Rating: 4
Cleanliness:[9] •
Staff:[6] •
Location:[10]
“I probably would have rated this hotel a 10 all the way if not for my experience with the valet parking. I had to stand in line for 30 minutes to turn in my ticket at the valet desk and then it was at least another 30 minutes of waiting out in the cold before my car arrived. Other than that, great hotel.”
Jan 4, 2008 by
Kenny from Covington, LA
Overall Rating: 10
Cleanliness:[10] •
Staff:[5] •
Location:[10]
“Front Desk Clerk was as Rude as Can be upon Check In. I would have left except the room was prepaid. He should be given a lesson in manners.”
Jan 4, 2008 by
Ann from Auburn, AL
Overall Rating: 4
Cleanliness:[7] •
Staff:[6] •
Location:[6]
“We went to this hotel for New Year's Eve and the Peach Bowl. Good hotel. Good housekeeping. Although the hotel itself is beautiful and well maintained - it became clear that the management did not have the situation under control. One would think that since they are located next to the Georgia Dome and Phillips Arena they would realize that this situation was going to happen ahead of time. In the meantime, the coffee shop ran out of pastries, because everyone wanted coffee that morning? We also asked for a non-smoking room and had peopled smoking drinking and laughing in the hallway all night. Someone down the hall apparently complained, but they stopped for a few minutes and went back to what they were doing when security left.”
Jan 4, 2008 by
Heather from Albany, GA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We had plans to attend the CFA Bowl at the GA Dome on New Year's Eve, and this is the closest hotel to the Dome. It is in a great location to the Dome, Phillips Arena, Centennial Park, CNN Building, and the GA World Congress Center. There is a food court at the CNN Building, which is attached to the South Tower (where we stayed), and the Prime Meridian had an excellent breakfast.”
Dec 17, 2007 by
Chris from Irmo, SC
Overall Rating: 4
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel was beautiful, right in the heart of Downtown Atlanta overlooking the Olympic Park in the CNN Building. I know it was beautiful, because I got woken up every hour with what sounded like a large metal trash can being slammed against my door about every hour, all night long.”
Nov 19, 2007 by
India from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Everything was well except for the valet (they had my car blocked in for almost an hour).”
Nov 18, 2007 by
Sara from Elkridge, MD
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“This is a comfortable hotel, fairly convenient to a quiet Marta station, although the lack of activity at the station was a little uncomfortable in the evening for a single woman. The room was comfortable and bathroom amenities were fine. The soaps and shampoos were of good quality. I had breakfast delivered to the room which was a mistake, I would at least have expected the juice to be fresh squeezed for the price I paid and the coffee was awful. My second morning there, I took advantage of the CNN food court and had a much cheaper and satisfying breakfast. The staff at the hotel was friendly and helpful and checks in and check out were very easy.”
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