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Omni Hotel at Cnn Center
100 Cnn Center,
Atlanta, GA
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0] Based on 1562 user ratings |
Dec 8, 2009 by
Cherel from Wetumpka,AL
Overall Rating: 4
“I enjoyed everything about my stay at this hotel except the children running around the halls and the valet parking. The TV in the room was old and needed to be upgraded. The TV did not match the rest of the hotel. I did expect the parking and some of the valets and bell boys to be more courteous and professional. Everything was nice until I checked out and got my car back. My car, which I take such delicate care of, was dented and the paint chipped. They were supposed to call me to take care of fixing my car and they have not. I would stay at the hotel again because of location, but would not drive a car I cared about.”
Apr 15, 2009 by
Jennifer from Saint Augustine,FL
Overall Rating: 10
“We really enjoyed our stay here. The staff were extremely friendly. The hotel was in a great location and it was a beautiful hotel. We also enjoyed looking at all the CNN things.”
Apr 14, 2009 by
Maria from Savannah,GA
Overall Rating: 7
“Hotel was convenient to attractions. Room was hot even though the thermostat was in room. The pillows on the bed were not firm at all. The view from the window was beautiful. We had a park view.”
Apr 13, 2009 by
Bridgett from Vicksburg,MS
Overall Rating: 10
“I would recommend this hotel. It was in a good location. It was beautiful. I did not expect to have to pay $30/night for parking. There should have been space for parking for hotel guests without charge.”
Mar 12, 2009 by
Todd from Winston Salem,NC
Overall Rating: 6
“The furniture in the rooms was worn out, the beds were very hard and I feel that they tryed to cover this up by putting pillow top mattress covers on the beds. Room service trays were left in the hallways overnight and made the place smell like a diner.”
Feb 24, 2009 by
Ben from Dothan,AL
Overall Rating: 8
“Staff was extremely accommodating and would recommend this hotel when visiting Atlanta.”
Dec 2, 2008 by
Andrea from Maryville,TN
Overall Rating: 10
“Hotel was beautiful, staff was friendly and accommodating. The proximity to Phillips Areana and the CNN center can't be beat. I would definitely stay here again on future trips to Atlanta.”
Nov 11, 2008 by
Len from Milton,FL
Overall Rating: 5
“The location was perfect for what we needed but other than that nothing special at all. $ 30 a day for parking, $13.50 for breakfast at their little café, uncomfortable bed and pillows, very thin walls (you could hear every opening and closing of doors), nothing special in the room to distinguish it between a 4 star and a 2 star. Would stay again but only if not driving this time.”
Sep 4, 2008 by
Michael
Overall Rating: 1
“From the moment I tried to check in I should have known this was not going to be a good experience. I tried to check in at 2:30pm, told no rooms available until 3:00pm. Went back at 3:00, told no rooms until 5:00pm due to late check-out of football teams. At 4:00, they said it would be no more than 30 minutes to check in. At 5:30pm, they said they would gaurentee 1 hour to check in. Never saw a manager. Poor , poor, poor customer service. Will never stay at an Omni hotel.”
Sep 3, 2008 by
Wayne
Overall Rating: 5
“The overall hotel was good. The rooms were just ordinary rooms, no more than a comfort suite room.”
Sep 3, 2008 by
Joe
Overall Rating: 10
“The hotel was attractive and clean. The staff was attentive and very helpful. The room was relatively small for a four star hotel. The overall experience was excellent!”
Mar 1, 2008 by
Nan from Lake Lotawana, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
“Good service, lovely room.”
Feb 1, 2008 by
Jeanne from Jefferson City, TN
Overall Rating: 8
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“The hotel was nice and had lots of conveniences. We went to a concert at Phillips Arena, and it was nice to have restaurants and bars in the hotel. It was nice to walk over to the arena and not have to worry about cabs before and after the concert. The staff was very helpful and friendly. The only complaint we had was the noise level at night, it was hard to sleep. I will stay there again.”
Jan 16, 2008 by
Karen from Greer, SC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I have stayed at the Omni at CNN Center several times. Each time it has been consistently clean and the staff was friendly and helpful. The location is very convenient to the Americas Mart. I would recommend this hotel to anyone.”
Jan 10, 2008 by
Jeff from Winchester, VA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great hotel, great experience.”
Jan 7, 2008 by
Kelly from Easley, SC
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“All of the above positive ratings. However, the valet parking situation at check-out was the worst ever. We waited in line for our vehicle for 1hr and 45minutes! No apologies from hotel staff, apparently this occurs every time there is an 'event' in the Downtown Atlanta area. Should be a computerized system in place which would allow guests to stay in their room, lobby, etc, and wait (in comfort) to be notified that their vehicle is available. Rumor in the long wait line was that vehicles were parked all over Downtown, not just in hotel garage. The fee for so called 'valet' parking was $25/night, way too pricey for the service provided.”
Jan 7, 2008 by
Raymond from Westminster, SC
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I enjoyed my stay very much. Maybe next time, they will figure out that on New Year's Day there's going to be a lot of people trying to leave at the same time. Maybe they will staff the Valet Parking accordingly next time.”
1 of 1 people found this review helpful.
Jan 5, 2008 by
Stephanie from Roswell, GA
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Very nice hotel in wonderful location.”
Jan 5, 2008 by
Faye from Austell, GA
Overall Rating: 7
Cleanliness:[5] •
Staff:[8] •
Location:[8]
“Great location. Hosts lots of large events so can be very noisy.”
Jan 4, 2008 by
Bob from Seneca, SC
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We attended the Peach Bowl in Atlanta and were able to secure this fine hotel in short notice (within walking distance of the game). Can't believe the price for the location.”
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