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Renaissance Concourse Atlanta 4-star

1 Hartsfield Centre Parkway, Atlanta, GA

Superior service, extraordinary surroundings...At this AAA 4 Diamond/Mobil 3 Star hotel, meeting attendees enjoy the best of both worlds: the convenience of an airport hotel, and the superior quality of one of the world's most respected hotels.[more]

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User Reviews for Renaissance Concourse Atlanta, Atlanta

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0]
Based on 963 user ratings

Apr 28, 2008 by Philip from Charleston, SC
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Great location.
  • No free mineral water in room.

“Ideal when needs an hotel near ATL.”

Apr 28, 2008 by Jim from Knoxville, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The beds are great!
  • The location is too isolated from other restaurants and shopping.

“The hotel is great and surprisingly quite considerating its proximity to the airport.”

Apr 24, 2008 by Jason from Memphis, TN
Overall Rating: 2 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[1]

  • Appearance.
  • Very noisy!

“This hotel is right on the runway and we were given what I think was the worst room in the hotel. It was very noisy from the airplanes! Do not go here if you plan on getting any rest!”

Apr 18, 2008 by Andrea from Roaming Shores, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent service.
  • Entire hotel is non-smoking, but that wouldn't keep me from staying again.

“Desk staff was so friendly, my room key did not work and when I went back they just switched me to even better room. Called to request a wake-up call and the guy was also so friendly. Room was clean, great bedding - didn't try the restaurant or bar. Not noisy at all my room with balcony faced one of the airport runways, it'd be fun for kids to watch the planes. Definitely stay again next trip to Atlanta.”

Apr 18, 2008 by Gary from Meridian, MS
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beds, public area, staff.
  • Breakfast price a bit too high.

“Excellent airport hotel.”

Apr 17, 2008 by Patricia from Ohatchee, AL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Convenient to airport and most of the main interstates. They had most amenities that I look for.
  • The close proximity to the airport making the noise level a little distracting at times.

“The hotel was very comfortable and welcoming. The staff, what little we relied on them, was very friendly and helpful. Our accommodations were nice with a relaxing atmosphere. I am pleased all together with our stay.”

Apr 16, 2008 by Liz from Bell Gardens, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • It was so close to the airport!
  • The prices of internet were a bit expensive.

“This is a nice, high-end hotel. Perfect for getting to the airport.”

Apr 9, 2008 by Jill from Pensacola, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Large room, very convenient to the Atlanta airport.
  • Parking charge.

“We arrived at the Atlanta airport at midnight, and it took less than 5 minutes to get to this hotel. They were able to give us a room with 2 double beds. Rooms were very large. Entire family was very pleased.”

Apr 8, 2008 by Hank from Fort Washington, MD
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Clean.
  • Didn't get the king sized bed which I selected.

“The hotel was nice and it's a good business traveler's hotel; very close to the airport and nice restaurants. Easy access to and from the city of Atlanta.”

Apr 3, 2008 by Regina from Bowling Green, KY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Cleanliness, comfort and lush bedding, beautiful décor.
  • Our waitress in the restaurant wasn't the most pleasant, we couldn't find her at times when we needed her.

“The directions and location were easy to find. We were very pleased with the comfort of our room as well as the cleanliness. It was a very pleasant experience. The staff at the front desk was very pleasant to talk with.”

Mar 24, 2008 by Michelle from Tanner, AL
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[8] • Location:[5]

  • The bedding was nice. Washable Duvet covers instead of nasty bedspreads.
  • Dangerous for children, cramped rooms, bathrooms disgusting.

“Our rooms were on the 10th floor, and they had windows that opened to the parking lot with no safety latch and no screens. Extremely dangerous! The pool and spa area where disgustingly filthy, with debris in the bottom of the spa, and pool deck and stairs so slimy they were slippery. One of our children slipped on the slime and hurt his leg on the concrete. Security was very nice and helpful, front desk people were snobby and nasty. Rooms were small, dismal and cramped, and hadn't been updated (except for decent bedding) in a long time. Air conditioner did not work. These rooms were more like motel 6. Not even a hair dryer. Fridge worked, but unable to utilize because of broken shelves. Over all, an extremely unpleasant experience and VERY dangerous for kids. We will NEVER stay in any Renaissance hotel again.”

Mar 24, 2008 by Dennis from Montgomery, AL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[5] • Location:[10]

  • Beautiful Hotel in a great location.
  • Valet Parking and Check in was a cluster.

“Great Hotel would definitely stay again. The quality of the food in the restaurant was magnificent!”

Mar 23, 2008 by Ellery from Apopka, FL
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Liked the desk, bed, and shower.
  • I wish it was more insulated from the airport.

“This is an excellent business hotel. The rooms have a good work desk, shower, heat/AC and bed.”

Mar 20, 2008 by Tim from Cornelia, GA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[10]

  • It was very convenient to the Airport.
  • High on promises and low on delivery.

“I got was a very small room with one queen sized bed, and a shower in the non-jetted tub. I was just looking for one night for my wife and me to stay in a very nice, classy hotel, but I must admit I was disappointed.”

Mar 20, 2008 by Jackie from Wildwood, MO
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Great restaurant selections/comfortable bed.
  • Air conditioning system spewed white particles.

“The hotel was fine for our purposes - only negative was a very long wait for room service dinner and the air conditioning problem.”

Mar 17, 2008 by Molly from Mathews, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The room was excellent. the bed was cozy and comfortable.
  • The price of drinks at the bar was a little high.

“Excellent location if you are going to the airport. The airport shuttle was on time and friendly. The rooms were very confortable. The grounds were well kept. The restaurant was very good but not excellent.”

Mar 17, 2008 by Ace from Glendale, AZ
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Everything except parking.
  • Parking

“Hotel was perfect for our stay.”

Mar 15, 2008 by Benny from Pettisville, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Good Customer service and nice rooms.
  • Paying for internet service.

“I enjoyed my stay. I would recommend this hotel to others.”

Mar 14, 2008 by Cc from Mount Vernon, NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • I liked the convenience of being close to the airport with free shuttle and I loved the view of the runways.
  • Room had wallpaper peeling off the wall near the bed.

“This hotel is definitely one of my favorites. The room was very clean and comfortable with a very relaxing atmosphere. The view is spectacular! One of my complaints however is that the wallpaper on the wall near one of the beds was peeling off. I am also not in agreement with the charge for the wireless internet. Hotels with much less of a rating offer free internet access.”

Mar 13, 2008 by Sammy from Knoxville, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Helpful staff, convenient, very comfortable.
  • Wireless internet in the room was very expensive.

“I would highly recommend this hotel to anyone traveling through the Atlanta Airport.”

Amenities at Renaissance Concourse Atlanta, Atlanta

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Water Skiing
  • Wet Bar
Hotel Representatives:

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