Westin Hotel Atlanta Airport

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User Reviews for Westin Hotel Atlanta Airport, Atlanta

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Oct 27, 2009 by Seth from Boone,NC
Overall Rating: 8

• Beds were nice.
• Parking.

“It would have been nice if the $10 overnight parking fee was included in the price. They just sort of hit you with this fee when you arrive and do not notify you about it prior to your stay.”

Sep 13, 2009 by Amy from Griffin, GA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff.
• Charge for parking, room smell.

“The staff was very nice and everything was clean. The location was close to where I was needing to be but I was told that the Westin was a non-smoking facility. I got to my room and it smelled like smoke as well as musty with a humid feel to it. I turned the air down to see if that helped and it did not. I was very disappointed that they charged me with parking. It was 15.00 to valet and 10.00 to park myself. I did the valet for 5 bucks more but could not believe there was a charge for parking much less the price. I was very disappointed.”

Aug 25, 2009 by Jami from St Louis Park,MN
Overall Rating: 10

• Pool and clean room.

“It was great it was a little hard to get to but would love to stay there again great staff and overall great hotel.”

Aug 21, 2009 by Becky from Fremont,CA
Overall Rating: 10

• Upscale, modern and clean room with a friendly, helpful staff.
• The "heavenly bed" was not heavenly. It was ok, but not great and the A/C was noisy and inefficient.

“I was surprised at how nice the room was for the price we paid. The staff was friendly and knowledgeable and the restaurant served good food quickly. The one thing that was disappointing was that the A/C was not up to par. For August in Atlanta in a four star hotel, this is not something that should be skimped on.”

Aug 19, 2009 by Ella from Roswell,GA
Overall Rating: 8

• The pool area was not too crowded.
• Only two elevators were in service at time of stay.

“Overall experience was pretty good. I expected more for a 4 star, but definitely worth the price I paid.”

Aug 9, 2009 by brent from Baton Rouge,LA
Overall Rating: 6

• Clean.
• Charged to park,
  AC wasn't cold.

“I
don't think it's fair to charge someone to park at their hotel.the doors to the neighboring room would make the wall in my room vibrate and also the headboard.the a/c was bareable but not cold.”

Aug 2, 2009 by Linda from Stockbridge,GA
Overall Rating: 7

• Bright florescent lights; huge desk.
• The first room smelled like smoke, yet they stated that there is a $200 fine for smoking in the room.

“Does not measure up to a 4-star. It is bad business when a hotel puts a smoking room in circulation. They did change my room when I requested. Room service was swift. Nice flat screen TV.”

Jul 27, 2009 by Ellen from Hilton Head,SC
Overall Rating: 8

• Clean and modern close to airport.
• Dinner very expensive but not in quality.

“Nice hotel, very modern in styling. Close to airport and very efficient shuttle. Staff very helpful and courteous. Dining was very expensive but the quality of food did not match the price.”

Jul 27, 2009 by from Incline Village,NV
Overall Rating: 6

• Location to airport.
• Not a great clientele, shuttle bus took too long.

“Hotel looked aged, needs an upgrade of common areas, staff was indifferent to what the customer preferred. Appeared lazy.”

Jul 24, 2009 by Kim from Mesa,AZ
Overall Rating: 10

• It was very clean.
• I can not think of anything.

“This was a fine, safe place to stay.”

Jul 7, 2009 by Penny from Dublin,GA
Overall Rating: 10

• The room was spacious and very comfortable.
• I ordered from room service and couldn't understand staff member who took my order. (Heavy accent).

“Very comfortable stay. The staff was very friendly and helpful but not intrusive on privacy.”

Jun 26, 2009 by Wendell from Edison,NJ
Overall Rating: 9

• Very clean, friendly staff.
• There is a charge for every amenity; could not print at hotel from my personal computer.

“Overall, a very comfortable and excellent hotel; highly recommended.”

Jun 20, 2009 by Ali from Orlando,FL
Overall Rating: 8

• Very helpful and friendly staff.
• Poor quality control.

“My first room was very nice, but I soon discovered that the bathroom was not cleaned properly. I was given a different room, but for a hotel such as Westin, they should have better quality control.”

Jun 19, 2009 by Cheryl from Vancouver,WA
Overall Rating: 9

• It was close to the airport and had a free shuttle.
• I
  didn't like the price of the resteraunt, or the layout of the bar. The bar tables are very hard to have a meal on.

“Very comfy, close to the airport, nearby restaurant called Joes Bar and grill with
great moderately priced food.”

Jun 14, 2009 by Jodie from Gulf Breeze,FL
Overall Rating: 8

• Bed was very comfortable.
• Charging a fee to use my own laptop via wireless connection.

“With the exception of the fact that we would have been charged to use our own wireless computer or even to use the one in the business center. Our stay was very nice. I wish the sports bar had actually table to eat instead of the sofa scenario. I know this encourages lengthy stays, which encourages more drinking, but for those of us who just wanted a light meal it was awkward.”

Jun 8, 2009 by Stacy from Eustis,FL
Overall Rating: 10

• Clean, safe and nice atmosphere.

“Great place, great location and very friendly staff.”

Jun 7, 2009 by Kathy from Winchester,KY
Overall Rating: 10

• The lobby area was beautiful and the flat screen TV. Service was very nice too.
• Paying for parking.

“Very upscale hotel with modern architecture, bar and area for communing in lobby. Rooms very comfortable, bedding very nice and just a comfortable, clean
very nice
hotel stay.”

Jun 6, 2009 by Scott from Aiken,SC
Overall Rating: 10

• Room.
• Worst Internet connection process.

“Top hotel with excellent food, rooms, staff.”

Jun 3, 2009 by Christi from St. Louis,MO
Overall Rating: 2

• The decor was nice.
• This was just an overpriced motel.

“I could have saved money and had a better experience at the Holiday Inn Express down the road. This was an overpriced motel. The room was small and cramped, the staff was not very friendly, the valet staff was very rude, there was a lot of noise.”

May 30, 2009 by James from Maryville,TN
Overall Rating: 7

• Outstanding service from all staff.
• Not much to do, no where to eat, little opportunity to get snacks other than mini bar in room.

“Nice hotel for overnight stay before flying out for business. Staff was all very helpful and polite. Difficult to find food after dark and neighborhood somewhat isolated. Overall, a very good airport type hotel.”

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Amenities at Westin Hotel Atlanta Airport, Atlanta

24 Hour Front Desk Available to/from Atlanta Hartsfiel International Airport; 24 Hours Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable

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