Doubletree Guest Suites Atlanta-Galleria

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User Reviews for Doubletree Guest Suites Atlanta-Galleria, Atlanta

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Jul 24, 2009 by Art from Hollywood,FL
Overall Rating: 1

• Nothing.

“Terrible - do not stay here!”

Jun 30, 2009 by James from New Johnsonville,TN
Overall Rating: 9

• Clean and comfortable.
• Staff could have been more helpful.

“Good place to stay. Very clean and comfortable. Desk staff was slow to answer request.”

Apr 8, 2009 by Londie from Chattanooga,TN
Overall Rating: 10

• The room was huge!

“The room was awesome - it was a king suite with a full, separate living area including a desk, mini bar area and sleeper sofa, with a flat screen TV.”

Mar 31, 2009 by Rebecca from Lyndhurst,OH
Overall Rating: 10

• The room was a suite, and was so spacious.

“This was the nicest Doubletree I've ever stayed at! There was a separate living room that was very big, and beautifully decorated. I loved that the bathroom was attached to both the bedroom and the living room. My shower was actually a Jacuzzi tub that could easily fit 2-3 people.”

Jul 23, 2008 by Ronda S. from Jacksonville, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• The room was beautiful and very comfortable.
• The vending machines that weren't broken would not take dollar bills.

“This Doubletree is very convenient to the Galleria where my business was conducted. It was quiet and comfortable and I couldn't ask for more.”

Jul 16, 2008 by J from Madison, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] •

• Bathroom facility.
• Interior courtyard.

“Nice hotel for short stay.”

Jul 10, 2008 by Darrell from Little Rock, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• I like the idea that the hotel staff was very friendly and helpful.
• I did not like the fact that when we requested towels, there was no one immediately on hand to deliver them to us.

“Overall, this is a great hotel that needs minor adjustments in completely satisfying the guest.”

May 21, 2008 by Shane from Hartselle, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The beds were extremely comfortable, and the staff was very courteous.
• The food! Everything about all of the food we tried, excluding the cookies, was bland and tasteless. Will never dine at this facility again.

“The only thing I disliked about this hotel was the food. My wife and I got up on the first morning, and went to the dining area for breakfast, only to be treated with the most tasteless array of cuisine I have ever encountered. Everything from the eggs to the bacon to the toast was flavorless, and for $15 per person, I expected much, much more. Trying to attribute the breakfast to a mishap, I ordered room service dessert later that evening, only to be treated with a bred pudding that had the same flavor as my bacon earlier, none. Food aside, the rest of the hotel was fantastic, the most comfortable bed I have ever slept on outside of my own home. A friendly staff, that is always ready to serve any need you may have. I will definitely stay at this hotel on my next trip to Atlanta, but I'll have my dining planned for elsewhere in advance.”

May 7, 2008 by Sophia from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice, well kept & reasonably priced.

“Overall service and professionalism of staff made my stay a rewarding experience.”

Jan 29, 2008 by Steve
Overall Rating: 10

• Very large rooms.

“Very pleased with the service and value received from this hotel.”

Jan 19, 2008 by Vivian
Overall Rating: 10

• We especially loved the bed and bedding.

“The hotel was wonderful and it met our every need. We will certainly stay at the hotel again and recommend it to our friends.”

Dec 20, 2007 by Betty from Gainesville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The holiday party that was to end at midnight went till 1pm and noise (yelling) echoed up to 5th floor.

“I might have not gambled on this one after learning there were 2 parties and about 200 people in attendance if I had not prepaid. But, they did tell us on check in (still could not change, but, could try to brace ourselves) and it only ran about an hour past the supposed cutoff. The hotel staff and rooms were wonderful and perfect for that not crowded feeling. This was our second stay at a doubletree that had recently been remodeled and loved them both. (The other was in Utah).”

Sep 4, 2007 by Scott from Lake,Ms.
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[9]

• The hotel is located in a centralized location.
• Construction, bar tender barely able to disguise his snootiness.

“The positive is the hotel is located in a centralized area. The negatives are: The bar is a makeshift table in the atrium with no seating. I was charged $12.00 for a Martini and $6.00 for a beer with no place to sit and enjoy them. The bartender with his comments on other entertainment establishments was offensive in the way he presented them and was barely able to mask his snootiness with a facade of smiles and apologizes. There is construction going on which makes for a noisy day. Forget trying to sleep in. The sound proofing between rooms and out in the atrium is something to be desired. There were two elevators unfortunately one was out of service and the hotel was booked which made getting up and down from the 7th floor somewhat challenging. I had reserved a smoking room and when I called room service to ask for an ashtray in the room I was informed the hotel was now a non-smoking hotel through out. I used the $12.00 Martini glass thank you very much. I will say that once the renovations are completed this should be a very nice looking hotel. But I would not recommend this hotel for travelers during this renovation phase. Especially those travelers not wanting to have to listen to banging and sawing early in the morning.”

Jun 27, 2007 by Kim from Mammoth Cave, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was wonderful!
• Not fond of feather pillows.

“This hotel was great. Close to the freeway and many places to eat. Staff was very friendly. A wonderful stop for the price!”

Jun 25, 2007 by Denise from Houma, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff was very helpful and friendly.
• The check in time was 4:00 pm was not able to check in until 7:00.

“This hotel was very good. The staff was nice and helpful but, do not expect to check in at the 4:00 pm like specified. Housekeeping was very slow cleaning the room (if you are checking in on the weekend) and they did not communicate with front desk once they were finished cleaning the room. Other than that this was a really nice hotel.”

May 11, 2007 by Arleen
Overall Rating: 2

• Room, elevator, and
  view.

“This hotel has so many problems, I cannot be short. From the black mold on the ceiling to the lack of any view except the disgusting air-conditioners to the cold eggs I am not happy. I contacted Doubletree and they are aware of our situation. It was our 20th anniversary and the only good thing is that we left and are still madly in-love!”

May 4, 2007 by Kevin from Winston Salem, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location! Size of rooms.
• Seemed shabby and worn are renovating as of now.

“The overall experience was fine, but the furniture in the room was dirty and worn. I understand they are in through process of renovating all the rooms. Should be fantastic when completed.”

May 2, 2007 by Mike from Lookout Mtn, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Excellent staff. Friendly service e, above expectations. Bedding should be five star rated.
• Furniture in sitting area furniture seemed a bit on the low end side of the scale.

“Above average value.”

Apr 3, 2007 by James from Douglasville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Indoor atrium.
• A little old.

“Overall, good. Kind of on the old side but I think they are in the process of remodeling.”

Feb 19, 2007 by Ken from Sherman, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[6]

• Staff was polite. Our stay was satisfactory. No problems.
• Renovations in progress. The room we stayed in was not renovated but was in need of updating.

“Overall was a good deal for the price I paid. The hotel needs the renovations as the wall paper was pealing in several locations and the overall condition of the hotel was slightly below a 3 star hotel rating. However, the service and amenities were deserving of the 3 star rating. The renovations being made did not cause any problems. Parking near the entrance was limited.”

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Amenities at Doubletree Guest Suites Atlanta-Galleria, Atlanta

AM/FM Alarm Clock Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Laundry/Valet Services Meeting/Banquet Facilities

Modem Lines in Room Pool Restaurant Room Service Safe Deposit Box Television with Cable

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