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Renaissance Waverly Hotel 4-star

2450 Galleria Parkway, Atlanta, GA

The award-winning Renaissance Waverly Hotel is located within the Galleria Complex and connected to the Cobb Galleria Center with over two hundred eighty thousand square feet of exhibition and meeting space.[more]

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User Reviews for Renaissance Waverly Hotel, Atlanta

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.0]
Based on 384 user ratings

Apr 24, 2008 by Karl from Greensboro, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The lady who checked me in was exceptionally friendly.
  • Food and drink prices are in-line with a 4-star hotel.

“Great amenities in a nice part of metropolitan Atlanta. Located close to the intersection of I-75 and I-285, the hotel is also within a short drive (walk) of stores and restaurants. The staff was friendly and helpful. It also offers valet or free parking and a shuttle service to nearby malls and restaurants.”

Apr 4, 2008 by Laura from St. Louis, MO
Overall Rating: 1 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • The staff failed to control wild college kids.

“Once settled in our rooms, all hell broke lose with a group of college kids aspiring to be landscape architects and staying at the hotel for a conference with a group call planet. The kids banged on our door and others all night and then would run away down the hallway. This group must have held an all night pep rally because a group kept yelling in unison in the lobby/restaurant/conference area every thirty minutes. The design of the hotel acted as a megaphone and would amplify this yelling to a ridiculously loud level. The hotel staff was nice, but powerless to control this group of amateurs, and inconsiderate brats who acted as if this was their first trip away form their mommies.”

Mar 28, 2008 by Melissa from Mableton, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[7]

  • I loved the indoor heated pool.
  • Only bad thing was housekeeping walked right into our room before check-out time while we were sleeping.

“Great hotel, loved the pool and gym, housekeeping just needs to pause after they knock to wait for an answer before barging in! Overall had a great experience.”

Feb 25, 2008 by Jo from Thornton, CO
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • I love the view of the hotel.
  • The Internet should be free.

“The hotel has a nice view and it is very close to a lot of shops and restaurant.”

Feb 6, 2008 by Frank from Albany, GA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • One of the best hotels I have ever stayed at.
  • No issues.

“Great.”

Jan 20, 2008 by Mike from Anniston, AL
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Staff was very friendly.
  • All the hotels water was turned off between 1 and 6.

“We had been out for the evening upon returning to the hotel around 2am the water was off, we were told that this was going to happen on Sun. morning. But we made it through it and the stay way fine”

Jan 17, 2008 by Chris from Charlotte, NC
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[10] • Location:[1]

  • Beautiful lobby.
  • Outdated and stained carpets.

“Easy to access but far away from Downtown Atlanta attractions and located in a business park. Beautiful lobby and glass elevators. Rooms are small but very comfortable, Carpet, drapes, and wall coverings were outdated and reminded me of the 80's.”

Jan 15, 2008 by Robbie from Chattanooga, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The staff was very accommodating and friendly. The rooms were excellent.
  • The exterior atmosphere is not great at all, but interior makes up for it by far.

“Great place to stay! Only a few miles from Downtown, Buck head, but much less expensive. Stayed here and had enough money to eat out!”

Jan 15, 2008 by Kim from Bridgeton, NJ
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • The beds were so comfortable.
  • Parking.

“I really enjoyed our stay. The lobby smelled so great. It was refreshing. The rooms were clean (smelled great also). The beds were nice and plush. Even though this hotel was rated a 4 star I would give it a 3 star rating. No refrigerator or microwave in the rooms. The parking was a disappointment. Valet was $15 a day. Self parking disappointed because it felt like a mini hike to the hotel lobby. The water was rusty due to having to shut down the water system the night before we complained and the hotel treated us to complimentary room service breakfast (excellent food). Overall I wouldn't think twice about staying there again. Nice hotel.”

Jan 1, 2008 by Tommy from Gainesville, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Had no problems whatsoever.
  • NA.

“The hotel was very nice and dressed up for the holidays. Staff was attentive and very cordial. We enjoyed our brief stay.”

Dec 18, 2007 by Cindy from Adairsville, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was absolutely beautiful! Delightful during Christmastime!
  • No bathtub in our room! :(.

“The hotel was beautiful! The staff was great as well. When my husband and I first were checking in, we had friends that were also staying there and asked for another room closer to them, the lady at the front desk changed it right away and moved us to the same floor as our friends. It was really nice to have them cater to us like that.”

Sep 14, 2007 by Fumiko from Rochester, NY
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[6] • Location:[10]

  • The atrium.
  • No refrigerator or microwave.

“Very nice and clean with a great Sunday jazz brunch!”

Sep 10, 2007 by Allan from White House, TN
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[3] • Location:[6]

  • Large, clean rooms.
  • Many messages left on phone by staff that was irrelevant.

“Hotel is nice and clean with large rooms. There were 4 messages left the first day of stay. Very irritating.”

Sep 7, 2007 by Marlena from Warner Robins, GA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • The room was nice and the bed was comfortable.
  • There was no complimentary breakfast. And I think there should be elevators in more than one section of the hotel.

“This hotel was overall nice and clean. I think it caters more to business travelers though. On our first night finding a parking space was terrible. There was no complimentary breakfast. And I think there should be elevators in more than one section of the hotel.”

Sep 6, 2007 by Chris from Canton, GA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • I loved the Sunday brunch since it's local, I will attend it at least once a month!
  • I didn't have a mini bar in my room.

“A great place to stay if you are from out of town, or just want a great fun filled local get away. It was romantic, elegant, and just great fun.”

Sep 5, 2007 by Doug from Kingsland, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Comfortable beds and a good sized bathroom.
  • Distance from room to pool and workout area was quite excessive.

“Nice atmosphere, very clean. Comfortable and affordable. Parking was very inconvenient and access to the hotel was limited with the parking situation. The pool and amenities were on the other side of the hotel from the rooms near all the banquet facilities. It took 10 minutes to walk there and in the evening you had to walk through a gathering of various people having a party, conference, or other meeting while in your swim wear; not a good setup. Pool and Jacuzzi area was very nice, though.”

Sep 5, 2007 by Susan from Orange Park, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Liked the full service, cleanliness, and comfortable beds.
  • Paying for internet, offer small complimentary breakfast.

“Nice place. Ridiculous having to pay for internet service. Staff nice but charged my credit card but hopefully taken care of today.”

Sep 5, 2007 by Charlene from Atlantic Beach, FL
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[5]

  • The lobby was pretty.
  • The elevators took too long.

“Staff was pleasant. The lobby and hotel dining was expecting a 4-star experience but it was just average.”

Sep 4, 2007 by Caro from Charleston, SC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[7]

  • Very comfortable beds, spacious, professional.
  • Can sometimes hear the noise and music from downstairs lobby.

“We had a very nice stay at this hotel. We got a pretty decent crib for our son. They even gave him a little teddy bear in the crib. Nice touch. The room was very well decorated. The bathroom was spacious as well. The lobby is modern and huge. They have a little Starbucks stand near the entrance and there is a breakfast area and a bar at the center of the hotel as well. The downside I found was even being on the 10th floor we could sometimes hear the music playing from the lobby in the morning. It was just a small nuisance though and we really didn't notice it that much.”

Jul 23, 2007 by Paul from Hunt Valley, MD
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Front desk personnel.
  • Coffee shop and cafe needs to open for larger time window.

“Professional, courteous front desk and bellman. Could not get wired internet access to work even after several calls to tech support. Try to get a room near the elevators as the elevator bank is only on one side of a huge atrium. Less than a mile from galleria and Cumberland malls.”

Amenities at Renaissance Waverly Hotel, Atlanta

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • Shower
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Turndown Service
  • Valet Parking
  • Video Checkout
  • Wake-up Service
  • Water Skiing
Hotel Representatives:

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