Holiday Inn Hotel and Suites Marietta

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User Reviews for Holiday Inn Hotel and Suites Marietta, Marietta

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Nov 4, 2005 by Hoon from Paramus, NJ
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[3]

• Terrible Front worker.
• Not the Professional Manner.

“They need strong reeducation for the custom service.”

Oct 25, 2005 by David from Georgetown, KY
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[8]

• Clean rooms, good location.
• Customer service poor, no indoor pool, expensive restaurant.

“We had a smooth check in around 8 PM. I asked the front desk clerk where the nearest Fridays restaurant was at, she gave a map and explained directions perfectly. We were disappointed that no indoor recreation facilities were available. During the night our child became sick and we called the front desk for more towels. The clerk said we would have them within 10 minutes, we never did receive the towels. The only physical concerns were the bath tub needed a refurbishment, it definitely showed its age. Brown water came out of our sink upon arrival, once the faucet was on for a few minutes, the water turned clear. It did satisfy our needs of a good nights rest on our travel home from Orlando. ”

1 of 1 people found this review helpful.

Oct 25, 2005 by Randall from Jamestown, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• Nothing.

“I checked in, a sign on their counter said 100 percent satisfaction guaranteed. I got to room, it was in poor shape, ceiling had water marks on the ceiling from leak, the tub was cracked and the wireless internet would not work. I called the front desk, they said they would send an engineer up in 10 minutes, the next morning no one had shown up. I stayed 2 nights, I could not stand this holiday inn another night, I check out and found me another hotel in the area, which was a much better stay. I was in room 715. I addressed the issue with the GM, but he stated he could do nothing about it. I think that is bull crap. ”

1 of 1 people found this review helpful.

Sep 28, 2005 by Debbie from Huntsville, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff was fantastic!.
• Room wasn't cleaned until 5pm.

“Excellent staff, great facilities - highly recommended.”

Sep 4, 2005 by John from Naples, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Prompt service
• Room key didn't work, toilet overflowed on first use

“East to access from I-75 and near several restaurants, barber shop, etc. Free wireless internet.”

Aug 30, 2005 by David from Blue Springs, MO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was a good buy at the price
• I like to get a beakfast included with the room

“It was getting a little tired. The tub valve handle came off and the tub drain was very slow probably cloged with hair.”

1 of 1 people found this review helpful.

Aug 29, 2005 by Colin E. from Toney, AL
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[6]

• Run down not clean

“This is not a 2.5 star many 2 star are a lot better cobwebs in room coffee maker but no coffee etc”

Aug 11, 2005 by Mary from Evansville, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• It was in a very quiet location but still very close to the interstate.
• The elevator stopped working that evening.

“It is an older hotel but clean and the staff were very friendly and helpful.”

Jul 24, 2005 by Marc from Owens Cross Rds, AL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• What a great deal!
• Tried to get another room at same rate but couldn't.

“Got the run around when we first tried to call the hotel directly. Once we got there, the staff was very friendly and helpful. We loved it!”

Jul 5, 2005 by Yolanda from Riverdale, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Customer Service was great and the room was comfortable.

“My stay was pleasant.”

1 of 1 people found this review helpful.

Jul 5, 2005 by Dane from Loogootee, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Cleanliness of room, close to interstate but without the noise.
• Staff was unwilling to reserve bed type and smoking preferance in advance, only said we would get it, if it was available at check in.

“Rooms were clean, and well kept. The room was very quiet for facing the interstate. You couldn't even tell it was there. Reservation staff was unwilling to mark our reservation for bed type, and smoking preferance in advance. Would only make a note of our preference, and said if it was available we would receive them at check-in. The hotel only had about 20-30% of the rooms full on the night of our stay.”

Jun 25, 2005 by John from Cordova, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very clean
• Too close to the Interstate

“We were very happy with the accomodations and the service by the hotel staff.”

Jun 22, 2005 by Whit from Nashville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Inexpensive
• Smell in hallways

“Just off interstate, easy to get to. North of downtown Atlanta about 12 to 15 minutes and easy interstate access to I-75 as well as I-285. Inexpensive but still has pool and expected facilities.”

Jun 18, 2005 by Cyndy from Dothan, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They didn't have any dbl rms left so they gave put us in a rm of equal or better value (suite)--very nice!.
• Area where hotel is located is running down.

“Staff were extremely courteous and efficient. The hotel (even though quite old) was still maintained to its highest level--the same as if the hotel had just opened. Every effort was made to treat customers like royalty--and we felt like it! Will not hesitate to stay at the Holiday Inn & Suites in Atlanta.”

Jun 8, 2005 by Tim from Sidney, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room Size
• No in-house network through TV (Fast checkout etc..)

“Good Hotel, clean even though it appeared to be an older hotel.”

May 30, 2005 by Judy from Fayetteville, GA

• clean, courteous
• I left a goose down pillow and after many attempts to get it back, they returned it wet and stained.

“The courteous and right thing to do with the pillow would have been to put it in a plastic bag and return it in the condition I left it in.”

May 25, 2005 by Howard from Marietta, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• There was no fan or window in the bathroom

“The Hotel was conviently located close to the freeway for easy access. It seemed well maintained, however the water pressure/plumbing was not all that it could have been. The hot water was just barely that. It was excellent quality for the price I paid. I would stay there again for that price.”

May 19, 2005 by Mack from Rock Hill, SC
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[7]

• Nothing
• Definitely not a 21/2 star hotel

“Old, dirty, hard to get to. Snobbish, don't care staff. I do not recommend this facility to anyone.”

May 16, 2005 by Margie from Marietta, GA
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[4]

“The first night, I came in after working a 14 hour day, I was exhausted and couldn't remember my room number. I told the guy at the front desk and he goes....'Oh...had a little too much to drink tonight did we?!' I felt totally insulted. Other than that my stay was perfect....the area was not really safe...but I knew that and took precautions.”

Apr 6, 2005 by Ellen from Ringgold, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• 3 pillows on each bed
• We were on a floor that had a large party (lots of teens). We wish we had been on a different floor.

“We were pleased with the hotel esp. considering the price we paid. ”

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Amenities at Holiday Inn Hotel and Suites Marietta, Marietta

Automated Teller (ATM) Bar/Lounge Bathtub Coffee/Tea maker Color Cable/satellite TV Connecting Rooms Copying, Executive floors, suites, Facsimile Cribs Available Dedicated Lounge (or 24 Hour Lounge) Fitness facility-24 hours Gift shop/News stand Hair dryer High Speed Internet Ice Machine In-room movies - Pay Per View Individually Controlled Air conditioning Iron/Ironing Board Kids Eat Free Kitchenette Laundry/Valet Services Microwave

Mini Refrigerator Mulberry''s Cafe Multilingual staff Newspaper delivered (Mon-Fri) Non smoking rooms available Parking - complimentary Pet Policy; No Pets Allowed Plates/Glassware, Silverware Pool - outdoor Porter/Bellman Premium channels Private Bathroom Safe deposit boxes Separate Hanging Closet Sofabed Suites with dining table Telephone Valet Service Video Checkout Voice mail Work Desk with Lamp