Embassy Suites Hotel Cincinnati-Rivercenter/Covington, Ky

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User Reviews for Embassy Suites Hotel Cincinnati-Rivercenter/Covington, Ky, Covington

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Dec 2, 2009 by Robin from Corry,PA

• Friendly staff, very convenient room.
• No maid service in room at all for us though they said they were supposed to refresh rooms daily.

“Great, other than no maid service at all. However they did comp incidentals because of this oversight. All in all we would be very pleased to stay here again.”

Nov 17, 2009 by Jim from Canton,OH
Overall Rating: 9

• Staff and location, breakfast.

“Very friendly staff great breakfast buffet.”

Nov 17, 2009 by Jodi from Toledo,OH
Overall Rating: 10

• Breakfast was exceptional.
• The pool was undergoing repairs.

“Excellent, clean and staff was helpful and friendly.”

Oct 22, 2009 by Pamela from Fort Wayne,IN
Overall Rating: 9

• The room was beautiful and romantic - the commons area was very nice.
• Very difficult to get from garage to rooms.

“This was a romantic anniversary getaway and it lived up to everything we hoped for. The room was very nice with a beautiful view and very quiet in the morning. The breakfast was excellent - the little lounge area and commons area was pretty and relaxing. Getting to the rooms from garage was confusing.”

Oct 22, 2009 by Mark from Hamilton,OH
Overall Rating: 10

• Great service all around.
• Pool was under construction.

“Great place to stay.”

Oct 19, 2009 by Stella Ann from Columbus, Ohio
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient.
• Pool is being renovated.

“Besides the odd layout of the lobby, hotel is very convenient and safe. Wi-Fi is expensive, however, I was able to pick up free Wi-Fi from the hotel across the street. I got a good rate through Priceline.”

Sep 30, 2009 by Kevin from Pandora,OH
Overall Rating: 8

• Spacious rooms, and very friendly staff.
• $12/day in room Internet buffet was not hot.

“Very attractive and attentive hotel. Easy to get to and very friendly. The pool facility was being remodeled and we were not aware of that. The breakfast buffet was cold, but the made to order buffet was excellent. The rooms were very nice, comfortable and quiet. I was really disappointed when I found out that I had to pay for in-room Internet ($12/day)Cheap hotels give it for free! Overall a very pleasant and relaxing stay.”

Sep 8, 2009 by Kerry from Indianapolis,IN
Overall Rating: 9

• Restaurant and seated both inside and outside.

“Nice weekend visit. Nice restaurant, band outdoor and indoor restaurant for quiet too.”

Sep 8, 2009 by Greg from Point,IN
Overall Rating: 10

• View of the river and Cincinnati skyline, clean, comfortable, great breakfast.
• $12 parking.

“Loved my stay. Cleanest, best kept hotel that I have visited. The view of the river and Cincinnati skyline was priceless. Complimentary breakfast was great. Parking rate was overpriced.”

Aug 19, 2009 by Furenza from Phoenix,AZ
Overall Rating: 10

• Location, staff, service and
  very friendly.
• I had a smoking room. I am a non-smoker.

“I highly recommend the Embassy suites to anyone. Great around experience for singles and families. I will book there again when I go to Cincinnati/Covington,Ky. area. Thanks Priceline.com for the booking. However, please provide choice for non-smokers. Smoking rooms are difficult to bare.”

May 14, 2009 by April from Georgetown,IN
Overall Rating: 8

• All suite hotel.

“Overall the hotel was great. Clean and nicely decorated. Every surface of the bathroom had standing water.”

May 13, 2009 by Krystal from Morrice,MI
Overall Rating: 9

• The staff was really nice and helpful. I enjoyed the view from the room and TV's were a nice touch. My family loved the breakfast in the morning.

“I thought the staff at this hotel was very friendly. The views were great and location was wonderful. The parking garage doors into the hotel led to stairs.”

May 12, 2009 by Jane from Little Hocking,OH
Overall Rating: 10

• The hotel staff were very nice and helpful. The last trip to Cincinnati we stayed across the street at the Marriott and the staff there was not very nice.
• Can't think of anything.

“The Staff was extremely cordial and the services that the hotel offered were terrific.”

Apr 4, 2009 by Alronda from Indianapolis,IN
Overall Rating: 8

• I loved the view from the room and loved the temperature in the pool but I would have liked it to have a deep end and hot tub working.

“Overall, this hotel is great. I loved the location and the view and the staff was great.”

Mar 24, 2009 by Nate from Lucasville,OH
Overall Rating: 7

• Complimentary breakfast was excellent!
• Wireless internet access was not included!

“Great hotel and complimentary breakfast. Clean and very nice. No free wireless access was inconvenient and not consistent with most hotels.”

Feb 11, 2009 by Chris from Hamilton,OH
Overall Rating: 10

• The room was spacious and nicely decorated. Clean. The staff was friendly. I love the breakfast and managers reception.
• The parking garage. Have to take an elevator to the lobby.

“Embassy Suites is my favorite place to stay. In addition to the manager's reception and the complimentary breakfast the majority of the hotels are are designed with a courtyard in the center which enhances the beauty and comfort of the hotel. The Covington Suites have a simple but elegant design offering easy access to the four elevators.”

Aug 1, 2008 by Tracy from Avon, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• We called 3 times for early check in, but despite that, our rooms were not ready even at 4:15 PM. Guaranteed for 3 PM though.

“The hotel and amenities were nice, but we were frustrated that our rooms were not ready for early check in or even at the guaranteed time of 3. At 4:15 they were able to give us different rooms that were available side by side. But, the door to one of the rooms had an issue where it had to be held up before you could insert the card key and open it. They knew this but failed to tell us this. So, I had to go back to the counter 2 additional times thinking they had just not scanned the card for our room. Then the temperature in the room stayed at 67 degrees the entire trip despite adjusting the thermostat. They told me the boilers were off, the only way to make it warmer was to completely shut off the fan and go without circulation. Other than our 1 room having issues, the other was nice and the hotel breakfast and managers reception were amazing! I would stay there again.”

Jul 31, 2008 by Dawn from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Hotel was located on the Ohio. Great views.
• You entered the hotel and had to go to the 2nd floor for check- in.

“Very nice hotel with a friendly staff and great views of the Ohio River. With in walking distance of all attractions. I would recommend this hotel to others.”

Jul 24, 2008 by Carolyn from Daleville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was great. We loved it.
• The evening manager's Reception did not live up to expectations.

“We loved the location of the hotel. Our room was spacious and comfortable. The hotel made the trip affordable because it included a great breakfast. We would stay at this hotel again.”

Jul 24, 2008 by Deb from Bucyrus, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff. Close walking distance to at American Ball Park.
• Bathrooms could use a coat of paint and a little better cleaning. Windows need cleaned!

“Nice hotel with convenience to both Ball Parks. Beautiful Riverview, and Cincinnati skyline at night! A bit pricey for a family week-end, and for the condition of the hotel. We have taken our children/spouses every year for years, and the price has dramatically increased with little improvement to the hotel. A must is a visit to the Biehle Street Cafe next to the hotel!”

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Amenities at Embassy Suites Hotel Cincinnati-Rivercenter/Covington, Ky, Covington

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Parking Pets Allowed Restaurant Room Service Safe Deposit Box Television with Cable

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