The Westin Cincinnati

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Jan 31, 2010 by Ted from Dayton,OH
Overall Rating: 10

• When I enrolled in their rewards program, they upgraded our room to overlook fountain square ice rink.
• It would have been nice to have an LCD/Plasma TV rather than an older, smaller one.

“ From the moment of walking in the lobby, it was clear we felt like we were splurging in a wonderful, downtown hotel, but knowing I had paid $77 with taxes included made the start of the evening even better. A movie in the spacious, clean room, and we were off to explore the area. At check-in, the lady helped us with three area places to head out to. Her suggestions were perfect for us. Sleep later that evening was great! The bed was so comfortable, and there was little noise from the hallway or surrounding rooms. Check out was simple. ”

Dec 24, 2009 by Will from Maryville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location! A great price for four star comfort.
• Need towels in the pool area and earbuds in the exercise room.

“Best place to stay in downtown Cici! Used Priceline.com and got a great deal. Room was excellent, amenities great and a view to die for. Located in the hub of Cinci's downtown, you're walking to restaurants, shopping, churches, entertainment and sights (don't forget the Riverwalk!).”

Dec 22, 2009 by Matt from Kettering,OH
Overall Rating: 9

• Friendly staff, good location.
• Paying for parking, view of some rooms.

“Overall, we had a good experience. We stayed there while there were 4 office Christmas parties going on at the same time which caused some extra commotion and people with beer bottles and mixed drinks on the elevators. Loved being downtown.”

Dec 15, 2009 by Mike from Ft Mitchell,KY
Overall Rating: 5

• Comfortable bed, drapes blocked out light, gave privacy.
• Room ceiling stained and cracked, walls thin, wall paint dark and depressing.

“Our room's walls were so thin, we heard the entire conversation of the woman in the next room. We also heard everybody go up and down the hallway all night long. The entire room was done up in brown earth tones. We felt like we were in a cave. Finally, the hallways reaked of smoke (where smokers must light up since they can't smoke in their rooms).”

Dec 2, 2009 by Paul from Surprise,AZ
Overall Rating: 9

• Central location and nice views.

“Excellent hotel.”

Nov 18, 2009 by Maria from Crestwood,KY
Overall Rating: 10

• Immaculate rooms, updated and contemporary, great staff.

“Really liked this hotel - it was super clean, seemed to be newly renovated, and I give the staff accolades. I am a nursing mom who traveled without my baby away for a weekend with my husband. The staff brought a refrigerator to my room and had it ready to go before I checked in. They were great. I would absolutely stay here again.”

Nov 18, 2009 by Kim from Springboro,OH
Overall Rating: 10

• The hotel was great! The room overlooked Fountain Square which was beautiful.

“The hotel was wonderful! It was clean, quiet and comfortable. Our room overlooked Fountain Square which was beautiful. Staff was helpful and so much to do was within walking distance. We only paid $9.00 for the weekend for parking too (we did not use valet).”

Nov 17, 2009 by Michael from Washington,DC
Overall Rating: 10

• The hotel responded to my requests in a timely manner.

“The hotel responded to my requests for a king bed room on a high floor via email. They honored this request. The hotel is in in immaculate shape and the staff truly care. I have stayed in almost every hotel in Cincinnati, this is by far the best experience.”

Oct 20, 2009 by Mike from Columbus,OH
Overall Rating: 5

“The hotel was nice, however, the staff lost my luggage after we checked in and could not find it. I finally had it returned to me the next morning (after the event had passed that I was in town for and needed my luggage). I was not offered any compensation, not even a free breakfast. I was disappointed and will not stay with this hotel as a result.”

Sep 17, 2009 by Elaine Hair from Sun Lakes,AZ
Overall Rating: 9

• Location and friendly.

“Liked it all.”

Sep 8, 2009 by from Banner,KY
Overall Rating: 7

• Location.

“Great location and superb restaurant McCormick and Schmicks. Room was clean and updated. Nothing special. Some staff was helpful, others were less than helpful. Would stay there again for location.”

Sep 8, 2009 by Debra from Reynoldsburg,OH
Overall Rating: 4

• The location was convenient and the accommodations were nice.
• The guests in neighboring rooms were very loud. I was awakened at 12:30 a.m. and again at 3:00 a.m. by loud banging on doors, voices, etc.

“The Cincinnati Westin is a very nice hotel, but they need to do a better job of educating guests about proper etiquette. In addition, the surrounding area is beginning to look run down.”

Sep 3, 2009 by Kathy from Louisville,KY
Overall Rating: 9

• Heavenly shower & soaps / shampoo, etc.
• Bed was too soft, limited view from room's window.

“Beautiful, just what I expected from Westin.”

Sep 2, 2009 by Joe from Alhambra,CA
Overall Rating: 10

• Great location, rooms were well furnished,

“Excellent hotel, with all of the four star amenities, great location in the downtown center.”

Aug 28, 2009 by Ron from Gahanna,OH
Overall Rating: 9

• The person at the front desk when we first checked in was very attentive to our needs

“Friendly staff. Spacious rooms which were very clean. Many attactions and restuarant were within a short walk.”

Aug 22, 2009 by Michael from Owensboro,KY
Overall Rating: 10

• Location.

“Excellent and would stay again.”

Aug 19, 2009 by Dan from Coldwater,OH
Overall Rating: 7

• Proximity to Fountain Square and Great Am ballpark.
• The two double beds should have been queen size.

“Nice lobby. Room was spacious. However, being a relatively tall person, the double beds provided were too short and narrow for adults. We would have preferred 2 queen size beds instead. I didn't like having to pay so much for parking. Otherwise, the stay was nice.”

Aug 13, 2009 by Judy from Cheektowaga,NY
Overall Rating: 8

• Spacious, comfortable bed, nice extras - toiletries and coffee.
• Not enough towels - charge for internet service.

“Hotel was nice. Staff very friendly and helpful. Room was clean but did show a little wear and tear. Limited cable channels available. Had to call for more towels - only 1 set came with the room. Only hotel on our trip where we were charged for internet service.”

Aug 12, 2009 by Valerie from Huntsville,AL
Overall Rating: 9

• Very convenient.
• The hot tub liner was all buckled up safety hazard, stayed there a year ago and it was the same way.

“Breakfast at the hotel restaurant was wonderful. Buffet with omelet bar. Expensive, but worth it. The Champs restaurant was the worst. Everything was frozen. The hamburgers which is their signature dish was frozen. You could see that the hamburger had been put in a press, then frozen. The first day I was there, the satelite was being worked on. It rained all day so I was trapped in the hotel with TV that went in and out. I could not believe when the satelite came back up the next day that they did not have pay TV movies. You would expect that at a Westin. Left the hotel and walked a simple 2 blocks to movie theatre. That was easy.”

Jul 31, 2009 by Jeff from Dayton,OH
Overall Rating: 7

• The most comfotable bed,and great for getting cabs.
• Wish they had there own bar lounge set-up.

“Nice hotel ,but no vending macines for snacks or pop.Not use to having to pay that much to park. Bought 2 beers at the mini mini bar and after tip it was 12 dollars.”

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Amenities at The Westin Cincinnati, Cincinnati

24 Hour Front Desk Bar/Lounge Barber/Beauty Shop Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities

Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services

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