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Hyatt Regency Cincinnati 3-star

151 West Fifth Street, Cincinnati, OH

The Hyatt Regency Cincinnati is a 488 room luxury hotel located in the heart of downtown directly across from the Cincinnati Convention Center.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Barber/Beauty Shop, Business Center
  • Average User Rating: 8.5 [rate it]
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Photos of Hyatt Regency Cincinnati, Cincinnati

User Reviews for Hyatt Regency Cincinnati, Cincinnati

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[9.0]
Based on 1895 user ratings

Sep 12, 2008 by Brandy from Independence, KY
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Very professional.
  • NA.

“Very clean, good service and easy access to major highways.”

Sep 12, 2008 by Susie from Marietta, GA
Overall Rating: 7 Overall user rating
Cleanliness:[4] • Staff:[10] • Location:[10]

  • Staff.
  • Dirty appearance.

“The staff was excellent, we and to change rooms because when we got to ours the door was open and the toilet wouldn't stop running. I would only recommend this hotel for very short stays.”

Sep 10, 2008 by Mary from Wheaton, IL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Pool was nice, close to Ballpark.
  • Room was very small, bathroom was very small.

“Hotel staff/reception were exceptional. Waitress in the restaurant was great, food was good. Pool was nice, clean, not overpowered with chlorine. The only problem was that the room was small. The bathroom in the room was very small too. We weren't able to see the kids in the tub if the door was open or even wash them while the door was open. We had a corner room, I suspect it is smaller than most.”

Sep 5, 2008 by Ana from Whiteland, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very friendly staff! We loved it!
  • Pool closed too early.

“It was wonderful! The restaurant they offered for breakfast was wonderful and a very large selection! Nice room awesome view.”

Sep 5, 2008 by Kathy from Dayton, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The desk staff was very helpful, kind and courteous.
  • The price of the breakfast in restaurant was too high.

“Everyone from the valet staff to the cleaning staff was very friendly and helpful. It was a pleasant stay. I would and have recommended this hotel to others.”

Sep 4, 2008 by John from Fairmont, WV
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Location, great for events.
  • My room was damp.

“Nice people, nice location, damp, musty room?”

Sep 3, 2008 by Rosemary from Bluffton, OH
Overall Rating: 10 Overall user rating
Cleanliness:[3] • Staff:[10] • Location:[10]

  • Location.
  • Our rooms were obviously not cleaned very well.

“The hotel was in an excellent location. We ate in both restaurants and were happy with the food and service. Our rooms were disappointing in that there were items of personal matters that were left by the previous occupants that were a little disturbing. Obviously, the housekeepers didn't do a very good job.”

Sep 3, 2008 by Darren from Orlando, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was excellent and professional.
  • Nothing.

“Stayed at the Hyatt for my last night in Ohio, because I was finishing a business trip in the area. I stayed here for its proximity to the airport and Paul Brown Stadium. Went to see the Saints, my team, take on the Bengalis. The staff was outstanding and their professionalism was unmatched. Was a Hyatt employee for many years and the Hyatt Regency Cincinnati team truly did exceed the expectations of this guest. Well done, and thank you for treating the New Orleans Saints with such respect.”

Sep 1, 2008 by Melissa from Glenford, OH
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Location.
  • The parking was $20 a night. Restaurants a little over priced.

“Service great! Good location in downtown Cincinnati. Close to attractions.”

Aug 25, 2008 by Martha from Glen Allen, VA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Breakfast room service was excellent.
  • Paying for computer time in business office.

“Bellman was very helpful, offered directions, very quick service for valet. Walking distance to many downtown restaurants.”

Aug 23, 2008 by Jj from Leechburg, PA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Very friendly staff, clean hotel, good location.
  • Not much on the TV for young children.

“This is a very nice, clean hotel and the staff was very friendly and helpful. My family had a very nice time at the Hyatt-Regency in downtown Cincinnati. Close to both stadiums and downtown shopping.”

Aug 22, 2008 by Tommy from Louisa, KY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Near Paul Brown Stadium.
  • No self parking at the hotel property.

“This hotel was very nice great view of the city very clean, friendly staff, overall it was nice.”

Aug 11, 2008 by Pamela M. from Columbus, OH
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Location, downtown close to all activities.
  • No exhaust in bathroom. No convenient parking without charge.

“Staff was friendly and helpful. Room was clean. Check in and out was convenient. Need more amenities in the room itself, like no exhaust in bathroom or no refrigerator.”

Aug 6, 2008 by Wanda from Grand Rapids, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The valet parking staff was honest and my car was still there. My car was stolen before. Different hotel.
  • Slow elevators.

“Great place to stay.”

Aug 5, 2008 by Denny from Sandy Springs, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Loved the bed. Almost most comfortable of any hotel.
  • Glasses in the bathroom were not properly cleaned.

“Convenient; nice view; friendly and helpful staff; good access to parking and other shopping experiences.”

Aug 5, 2008 by Armando from West Orange, NJ
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[9]

  • The lobby is amazing!
  • Dated decor in elevators and rooms.

“Although the hotel room was a little dated (gold fixtures, 80's wall paper), the room was very clean. The staff was very helpful and the lobby area is beautiful.”

Aug 3, 2008 by Angela from Columbus, OH
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was very nice.
  • The beds were not comfortable.

“Overall I would recommend this hotel to a friend or family member.”

Jul 30, 2008 by William from Merrillville, IN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[7]

  • More conservative than the competition.
  • The hotel looks like it needs some slight updates.

“The hotel was feasible for my agenda. It seems like the hotel could use some slight renovations. I was not impress with the overall location of the hotel but I would return for this particular event.”

Jul 17, 2008 by Tom from Findlay, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great personal service.
  • NA.

“This is an excellent hotel in the downtown area. The hotel staff is very personable and helpful.”

Jul 9, 2008 by Robin from Dayton, OH
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[6]

  • The room was nice with a good size bathroom.
  • We didn't get a room until 6:30 even though check in is at 3.

“The hotel was nice, but they didn't have our room ready until 6:30. You also have to pay for parking, which I'm not used to doing at a hotel.”

Amenities at Hyatt Regency Cincinnati, Cincinnati

  • 24 Hour Front Desk
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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