Marriott Cincinnati Downtown River Center [Covington, KY]- Hotel Reviews - MyTravelGuide.com


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Marriott Cincinnati Downtown River Center 4-star

10 Rivercenter Boulevard, Covington, KY

The Cincinnati Marriott RiverCenter is a fifteen story atrium hotel overlooking the downtown Cincinnati skyline and Ohio River.[more]

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User Reviews for Marriott Cincinnati Downtown River Center, Covington

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 503 user ratings

Jan 6, 2010 by Edith from Dayton,OH
Overall Rating: 10 Overall user rating

  • The hotel was nicely decorated, clean, very comfortable and the staff was friendly.

“The hotel was very nice and I would definitely stay there again. The customer service was great! I accidentally washed my husband's contacts down the drain, we called the desk and a maintenance guy was up to our room in less than five minutes to see if the contacts were in the trap of the drain pipe. Again, excellent service!”

Oct 1, 2009 by J.T. from Grover Hill,OH
Overall Rating: 9 Overall user rating

  • Clean, and comfortable room. Staff was very friendly and helpful.
  • Toilet was very loud when refilling tank after a flush.

“Met our expectations. The staff was super friendly. We could hear people in the hallway, but it was right after a Bengals game and there were a few rowdy people in the halls. Normally, I don't think you would be able to hear average guests.”

Oct 1, 2009 by Amy from Athens,OH
Overall Rating: 10 Overall user rating

  • The staff were friendly and the space was lovely.
  • The swimming area was loud and had too much chlorine.

“I was nervous about the quality of the hotel based on reviews I found on other wed sites. Upon arrival I was pleasantly surprised by the friendly demeanor of staff and the trendiness of the facility- especially for the price. Overall, my family enjoyed their stay and found the hotel accommodating and friendly.”

Sep 3, 2009 by Michelle from Caledonia,OH
Overall Rating: 10 Overall user rating

  • Friendly of staff was excellent.
  • No comment.

“This hotel was excellent in every way.”

Aug 27, 2009 by Bobbi from Indianapolis,IN
Overall Rating: 10 Overall user rating

  • Everything.

“Awesome and I would stay here again.”

Aug 26, 2009 by Laurie from Chicago,IL
Overall Rating: 9 Overall user rating

  • The gym was nice and the location was great.
  • There was construction going on in the hotel, even at 9am on Saturday.

“The hotel was great, but the construction noise was not. They shouldn't have construction at 9am on a Saturday.”

Aug 26, 2009 by George from Hardy,VA
Overall user rating

  • Poor internet connection.

“The water closet would hand up, staff told when departing. Could not connect to internet with password from desk.”

Aug 18, 2009 by Barbara from Baltimore,OH
Overall Rating: 10 Overall user rating

  • Our room was upgraded to a river view upon arrival .
  • There was nothing we did not like.

“This hotel provided a beautiful setting and the staff was excellent.”

Aug 18, 2009 by Pam from Columbus,OH
Overall Rating: 6 Overall user rating

  • View and location
  • Did not know it was under renovation and several features were unavailable.

“This hotel would have likely been lovely had it not been undergoing a major renovation during our stay. Nowhere was there any information regarding this - the concierge lounge was unavailable, one of the bars was unavailable - many areas were clearly under construction - very unfortunate that we had no idea until we arrived. The staff was however extremely friendly and helpful.”

Aug 14, 2009 by Terry from Greenfield,IN
Overall Rating: 10 Overall user rating

  • Staff was very accomodating - with a smile.
  • NA

“Pleasant and open air feel.”

Jul 31, 2009 by Lloyd from Kokomo,IN
Overall Rating: 10 Overall user rating

  • Convenient, good facility, convenient parking.
  • Room was cold, could not turn heat up.

“Excellent, other than the cold room. In the hotel's defense, we did not call the desk to request assistance.”

Jul 12, 2009 by Mitchell from Huntingdon Valley,PA
Overall Rating: 5 Overall user rating

  • Price.
  • Staff was sloppy.

“Room temp was 60 degrees upon arrival in room pay per view was not functional during my stay.
Bellman went off duty before bringing my bags to my room.
I had to call after waiting for quite some time.
Toilet ran consistently. Poor maintenance checks by cleaning staff.”

Jul 6, 2009 by Laurie from Oakville,Canada
Overall Rating: 9 Overall user rating

  • Great hotel in not so great city.

“Great would recommend.”

Jul 6, 2009 by Dave from Wapakoneta,OH
Overall Rating: 9 Overall user rating

  • Very friendly. Wonderful beds. I would stay there again.
  • They were doing some construction.

“Very nice place to stay. The staff was very nice and the beds were great. Slept like I was at home the pillows were very nice.”

Jul 2, 2009 by Brian from Knoxville,TN
Overall Rating: 10 Overall user rating

  • Fantastic location and beautiful interior.
  • Shower could have been a little nicer.

“The hotel was very warm and inviting as were the staff. The room itself was very nice with a great updated TV and fantastic views of the Cincinnati skyline. The furniture and vanity in the bathroom were very classy and I really appreciated the way the staff regarded my wife and I. i.e. it was my pleasure.”

Jun 11, 2009 by Lisa from Elida,OH
Overall Rating: 9 Overall user rating

  • View.

“Excellent.”

Jun 3, 2009 by Chris from Crestwood,KY
Overall Rating: 10 Overall user rating

  • Awesome view, great staff, comfy room, awesome lobby.
  • Parking garage a tad inconvenient, TVs a bit dated.

“Can't say enough great things about this hotel. The lobby is beautiful. The staff was very helpful and courteous and determined to make our stay pleasant. The bed was very comfortable, and the room was spacious. And the views were simply awesome, particularly at night! I highly recommend this hotel.”

May 27, 2009 by Mike from Trenton,OH
Overall Rating: 6 Overall user rating

  • I loved the amenities inside the room.
  • I didn't expect to pay extra for parking or internet.

“Staff was friendly and helpful. I wouldn't stay there again though because of the extras that so many other hotels do not charge for.”

Apr 2, 2009 by Jennifer from Batesville,IN
Overall Rating: 9 Overall user rating

  • Upgraded our room to a water view when they found out it was our anniversary.
  • The champagne and strawberries were over priced and not good.

“Excellent attention by the staff, very helpful and friendly.”

Mar 31, 2009 by Patrick from Danville,KY
Overall Rating: 10 Overall user rating

  • The staff was very friendly and the location was excellent.
  • Wireless internet was not available in the rooms.

“The Marriott is a terrific place to stay that is convenient for both the Covington and Cincinnati areas. The room was clean and the bed was very comfortable. The hotel staff was very friendly and the quality of the lobby and public spaces was outstanding and inviting. We would have enjoyed having Wireless internet available in the rooms or the public spaces near our room, but that was the only shortcoming of the facility.”

Amenities at Marriott Cincinnati Downtown River Center, Covington

  • AM/FM Alarm Clock
  • Air Conditioned
  • Babysitting/Child Services
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sauna
  • Secretarial Service
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
  • Wet Bar

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