Sun Suites of Smyrna [Smyrna, GA]- Hotel Reviews - MyTravelGuide.com


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Sun Suites of Smyrna 2-star

3000 Highlands Pkwy., Smyrna, GA

Sun Suites is a leading economy, extended stay lodging chain, featuring clean, convenient, quality accommodations, specially designed for the extended stay guest.[more]

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User Reviews for Sun Suites of Smyrna, Smyrna

Average User Rating: 5.0
Overall user rating
Cleanliness:[5.0] • Staff:[6.5] • Location:[7.0]
Based on 43 user ratings

Sep 12, 2009 by Landa from Marietta,GA
Overall Rating: 10 Overall user rating

  • Affordable and clean.
  • Nothing.

“Nice, clean affordable hotel.”

Jul 24, 2009 by Brett from Tupelo,MS
Overall Rating: 4 Overall user rating

  • Good price and has small kitchenette.
  • Room a little outdated and terribly noisy.

“The price of this hotel was perfect, the room was not horrible a little outdated but had a convenient kitchenette. However, I was not able to get much sleep. At 7:00 in the morning a group of 3 big diesel trucks begin revving their engines for 30 minutes right outside of our door. Nothing was done about it and then I got a call from the desk at 9 asking if I was checking out at 11, even though I told them the night before I was only there for one night. When I complained about the loud truck noise they desk attendant said she heard that but we should have just asked them to keep it down.”

May 7, 2009 by Corinne from Smyrna,GA
Overall Rating: 7 Overall user rating

  • Kitchenette, free WiFi, convenience to freeway.
  • Thin walls, could hear the neighbors talk and hear their phone ring.

“Good location, easy access from freeway, small kitchenette with fridge and microwave, spacey.”

Mar 19, 2009 by Camille from North Grosvenordale,CT
Overall Rating: 1 Overall user rating

  • Everything.

“I had to check out. The accommodation was unacceptable and I lost all my money on it.”

Jan 28, 2009 by Diane from Hephzibah,GA
Overall Rating: 1 Overall user rating

  • Location was convenient to restaurants and highway.
  • Hotel is completely unattended at night, but has a sign to say ring buzzer for attendant.

“Freezing cold in Atlanta at night (January). No heat when we returned to hotel. The hotel office was closed and all telephone lines were placed on hold. There was a sign that said to press buzzer for attendant, but no one answered all night.”

Sep 29, 2008 by Masaaki
Overall Rating: 3 Overall user rating

  • Low price.
  • Very dirty.

“The room itself was horribly unclean.

Sep 4, 2008 by Blaine from Tuscumbia, AL
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[4]

  • Nothing.
  • Not clean, bed seemed to have been slept in before we were there, and it smelled.

“Would not recommend this hotel to anybody because needs to updated, with better sanitation practices.”

Sep 4, 2008 by Sonia from Crawfordville, FL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Mini kitchen.
  • No pool or diversions.

“Nice staff, but make sure to ask for non smoking because the smoking rooms reek! No extras - but I appreciated the mini kitchen and having Disney channel for the kids.”

Aug 24, 2008 by Jennifer from St. Albans, NY
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[4]

  • It's ok for overnight stays.
  • I saw cockroaches and lots of ants.

“The cleanliness is poor, towels are not changed but twice weekly. It's not a homely place to stay for a vacation. Overnight is more tolerable.”

Aug 21, 2008 by Harlin from Hixson, TN
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[5] • Location:[4]

  • It was nasty, old carpet, out dated furniture.
  • I did not like anything, therefore I could not stay in this hotel.

“My wife arrived at the hotel while my son and I attended the Falcons game in Atlanta. She was very uncomfortable when she arrived. People were just hanging around sitting outside of some of the rooms and gathering together in front of other rooms. The inside was a dump. Old carpet, old furniture, everything outdated. This is a dump.”

Aug 3, 2008 by Den from Franklin, LA
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[7] • Location:[7]

  • Good location.
  • The rooms smelled bad and had roaches in them.

“There were a lot of construction workers staying there drinking a lot. It was not a great environment for the kids I had with me. The rooms were very small and one of our rooms was filled with roaches. It was not a very good value.”

Aug 3, 2008 by Gil from Ellijay, GA
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[5]

  • Near the interstate. Convenient location.
  • The non-smoking rooms smelled of smoke.

“Should be a 1 star hotel room.”

Jul 30, 2008 by Debbie from Columbus, IN
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[7] • Location:[6]

  • It had an elevator.
  • An old hotel that needs much updating.

“The rugs were very dirty, I never let my bare feet touch the rug. The bathroom, the kitchen all needed updating and simple cleaning. The beds should be thrown out having holes in the mattresses the bedspreads should be replaced.”

Jul 29, 2008 by Karen from Southside, AL
Overall Rating: 5 Overall user rating
Cleanliness:[1] • Staff:[6] • Location:[8]

  • The location was good.
  • The room was not clean or safe. Employee called at 11:30 pm.

“In the first room we were in, there were scraps of paper on the bathroom floor indicating it had not been cleaned well. After spending the night, we realized the door could easily be pushed open because the lock didn't work. The manager moved us to another room. This room was missing a towel and had a cricket in it (3rd floor). The dead bolt on this room's door could be spun around and also did not work.”

Jul 21, 2008 by Eric from Alabaster, AL
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[3] • Location:[9]

  • AC worked great.
  • Everything else.

“The room smelled horrible for a non smoking room. The room was not very well maintained, holes in the tile, stains on the carpet. There was also a lot of loitering by hotel guests. It was like staying in the projects. I wouldn't recommend this place to my worst enemy.”

Jul 16, 2008 by James from Milwaukee, WI
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[2] • Location:[7]

  • Kitchenette, convenient off expressway, restaurants nearby.
  • Nasty blankets, bedspread & only 2 sets of towels in a double.

“Ok hotel for the price. Do not expect any customer service or high - mid-range amenities. I had a double/double for three people and was only allowed 2 sets of towels with there being an extra towel charge.”

Jul 9, 2008 by Sony from Yonkers, NY
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[4] • Location:[5]

  • I hated it.
  • Rooms smell like Smoke/Marijuana.

“I do not recommend this hotel to anyone. We had a bad experience. First of all the room we got was smelling strong cigarette. Requested to change the room that also stinked smoke. We could not sleep in the bed because it had bed bugs. We went out and bought our own bed sheet for the bed. Bathroom was not well fixed someone did a handy work to fix it up. I do not recommend families to stay here although all the rooms are non smoking but every room smell like smoke. The Location was convenient to highways that is the only plus.”

May 30, 2008 by Corey from Lawton, OK
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[8]

  • Nice outside appearance, fairly clean, nice staff.
  • All rooms were not updatedremodeled yet.

“Overall hotel will be nice once all rooms are remodeledupdate. Decent rates. Decent location as far as fast food, fuel, etc.”

May 1, 2008 by Jules from Longview, TX
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[7]

  • It did not burn down.
  • No shampoo, lousy service, no breakfast, thin walls.

“I do not want to.”

Apr 28, 2008 by James S. from Arp, TX
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[3] • Location:[5]

  • Good location to restaurants and better hotels.
  • Broken furniture room stunk (smell of smoking in room).

“The staff was friendly. When we checked in there was broken furniture in the room. We had to go back down to front desk to get towels. No soap in the room. The room was filthy. The sheets in the second bed had been slept in and remade as clean. I will not stay at this hotel again. We found a great hotel across the street for our second night's stay.”

Amenities at Sun Suites of Smyrna, Smyrna

  • 120 AC
  • 120 DC
  • Air Conditioned
  • Alarm Clock
  • Bath Tub
  • Brailled Elevators
  • Bus Parking
  • Cable TV
  • Coffeemaker
  • Color TV
  • Cribs Available
  • Elevators
  • FAX
  • Free Parking
  • Guest Laundromat
  • Heated Guest Rooms
  • Maid Service
  • Non-Smoking Room
  • Outdoor Parking
  • Parking
  • Phone Service
  • Recreational Vehicle Parking
  • Shopping
  • Sprinklers In Rooms
  • Suite
  • TDD Telephone Machine
  • TV Remote Control
  • Telephone
  • Toilet
  • Truck Parking
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