Courtyard by Marriott Florence [Florence, KY]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Florence 2-star

46 Cavalier Blvd, Florence, KY

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Florence, Florence

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.0]
Based on 431 user ratings

Jan 26, 2010 by Cliff from Louisville,KY
Overall Rating: 6 Overall user rating

  • Room was clean and comfortable.
  • Food for purchase rather than complimentary breakfast.

“Hotel was clean and nice, but staff used bad judgment in placing us in a room beneath a family with active children(running around constantly) even though we asked for a room with no one above us and was told there was no one there.”

Jan 14, 2010 by Quinton from Memphis,TN
Overall Rating: 5 Overall user rating

  • Hotel shuttle.
  • Rooms were not that nice.

“Hotel was okay.”

Jan 12, 2010 by Robert from Owensboro,KY
Overall Rating: 9 Overall user rating

  • Ease of check-in and check-out; easy access to public computers.
  • The indoor swimming pool and whirlpool spa were unavailable for use due to no heated water.

“We would stay at this hotel again if in the area, and we got a good price. It was clean and relatively quiet (it was during an off-time and not heavily booked). If you have children, the indoor pool would be nice (when operational). There is an exercise room for the parents, too.”

Dec 29, 2009 by Donald from Lima,OH
Overall Rating: 8 Overall user rating

  • Nice place to stay.
  • Nothing.

“Staffed was skimpy for Christmas, but we knew that and were offered clean linens Christmas morning.”

Dec 6, 2009 by Charlie from Rochester Hills,MI
Overall Rating: 10 Overall user rating

  • The room was spacious and had a stand alone shower.
  • I did not get Marriott rewards points for this stay at hotel.

“Nice hotel.”

Oct 16, 2009 by Marilyn from Anderson,IN
Overall Rating: 8 Overall user rating

  • The desk clerk was very helpful in finding local food.
  • I didn't like the lobby set up.

“Nice area. Great staff. Great Tai restaurant nearby. Mall is near by. Great access to interstate.”

Sep 22, 2009 by Ray from South Shore,KY
Overall Rating: 9 Overall user rating

  • No free breakfast.

“I was very pleased with this hotel. Clean, friendly, good location. The only thing I would have liked to have had was breakfast included. Over all, a very nice stay.”

Aug 27, 2009 by Cindy from Clarklake,MI
Overall Rating: 10 Overall user rating

  • Knew of our late flight and allowed us late departure.
  • Nothing.

“Great stay. Very comfortable rooms.”

Aug 13, 2009 by Lori from Carson City,NV
Overall Rating: 8 Overall user rating

  • Did not give me Marriott points.

“The hotel staff was very nice, the location was convenient to airport, mall, freeway, and the hotel was very clean. Not fancy but fit our needs on a trip to attend a family wedding.”

Aug 9, 2009 by Tonia from Oconto Falls,WI
Overall Rating: 8 Overall user rating

  • Very friendly.
  • No free breakfast.

“Hotel was clean and friendly. Very surprised we had to pay for the breakfast, we didn't feel it was worth what they charge. Glad that I book it through priceline for half the normal price.”

Jun 19, 2009 by Simon from Westminster,MD
Overall Rating: 9 Overall user rating

  • The rooms were clean, well-designed, and comfortable. Staff was friendly and helpful.
  • Limited television channels; only local channels, discovery, CNN and FOX were available.

“Comfortable, clean, well-organized rooms and friendly staff. Only reservations I have are the availability of certain minor expectations one would normally expect in a nice hotel. There was no iron or ironing board or blow drier. The television selection available without extra fees was limited to local channels, FOX, CNN, and the Discovery channel.”

May 13, 2009 by Debbie from Leonardo,NJ
Overall Rating: 10 Overall user rating

  • The staff was very friendly and the hotel was very clean.

“Staff was very friendly and helpful. Hotel kept clean. Large variety of food for breakfast. Indoor pool temperature was perfect. I highly recommend this hotel.”

Jan 7, 2009 by Andre from Ann Arbor,MI
Overall Rating: 8 Overall user rating

  • There was a miscommunication with staff about New Years Day breakfast hours.

“The hotel was a little hard to find off the interstate, but the room was nice with easily adjustable heating. The staff was very warm and helpful. I even found a hand written welcome note under the door the first morning! There was a bit of miscommunication with staff about New Years Day breakfast hours, but I was given a complimentary breakfast the following day.”

Oct 28, 2008 by Carmen
Overall Rating: 10 Overall user rating

  • Very friendly, helpful and polite staff. Clean and kept up.
  • The hot tub was broken when we were there.

“I highly recommend this hotel. It was near the main highway, therefore easy to find. It was near shopping and restaurants. It was in a clean area of town. The staff was some of the nicest I have ever met at a hotel.”

Oct 28, 2008 by Keith
Overall Rating: 8 Overall user rating

  • Good location, decent room, quiet, nice pool and breakfast buffet.
  • TV had a spotty cable connection.

“The indoor pool was great since we had small kids and we appreciated the complementary beverages. The room and bed were comfortable.”

Sep 30, 2008 by Adam
Overall Rating: 9 Overall user rating

  • The hotel was very clean.
  • The whirlpool was broken.

“The beds were comfortable and the rooms were very clean. The staff was very friendly and helpful.”

Sep 25, 2008 by Dave
Overall Rating: 10 Overall user rating

  • Front desk service was outstanding.
  • Close to the interstate/noise.

“Great value for the money. Great location and top quality room.”

Sep 11, 2008 by Ronald from Grand Rapids, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and easy to find.
  • Pool was cold.

“We plan to stay there again soon.”

Sep 11, 2008 by Ilene from Wyandotte, MI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Close to shopping and restaurants. Easily accessible.
  • Should provide continental breakfast.

“Overall very friendly staff. Clean and quite.”

Sep 10, 2008 by Jami from Ashland, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The staff was amazingly friendly. The room was spotless.
  • The location seems somewhat isolated, although there were businesses a mile or so away.

“I really enjoyed my stay here. They made me feel well cared for and appreciated as a customer.”

Amenities at Courtyard by Marriott Florence, Florence

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Jacuzzi
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service

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