Best Western Midway [Lansing, MI]- Hotel Reviews - MyTravelGuide.com


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Best Western Midway 2-star

7711 West Saginaw Highway, Lansing, MI

Come stay with us for the best in friendly hospitality. At the Best Western Midway, we offer our guests a clean room, comfortable place to rest and an easily accessible location.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, Free Parking, 24 Hour Front Desk, Bar/Lounge
  • Average User Rating: 6.5 [rate it]
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User Reviews for Best Western Midway, Lansing

Average User Rating: 6.5
Overall user rating
Cleanliness:[6.5] • Staff:[7.0] • Location:[7.5]
Based on 422 user ratings

Feb 25, 2009 by Derek from Green Bay,WI
Overall Rating: 3 Overall user rating

  • Leaving.
  • The noise/party atmosphere, arguments in the lobby.

“If I would have been traveling with my wife rather than a guys weekend this would have been horrible. The room was relatively clean. The hot tub was empty. The common areas were consistently over-run with drunks. Children were consistently running up and down the hall way screaming. To my knowledge nothing was ever done by management. 1 person worked Sunday morning to check people out.”

Feb 18, 2009 by Jeff from Woonsocket,SD
Overall Rating: 8 Overall user rating

  • Clean rooms, good location.
  • Hot tub was broken.

“The rooms were nice, but small maintenance items have not been done in a long time.”

Feb 3, 2009 by Robert from Centerville,OH
Overall Rating: 5 Overall user rating

  • Location was very convenient.
  • The mattress on our bed was very poor. My wife kept rolling to the outside of the bed.

“We were disappointed. The carpets in the hallways appeared dirty. The room was clean, but there was only one towel in the bathroom and as I stated the mattress was very poor.”

Jan 16, 2009 by Renee from Gobles,MI
Overall Rating: 9 Overall user rating

  • The bedding is very nice and comfortable.
  • Having to haul my suitcase up a flight of stairs.

“I've been going to this hotel for over 10 years. I love the sun room where they have the pool. I think they need to change their decor. It's North Woods and that just doesn't seem to make the hotel very attractive. Go back to regular chairs and couches.”

Oct 21, 2008 by Ken
Overall Rating: 6 Overall user rating

  • Lobby was great.
  • Noise thin walls you will be awake at night.

“If you stay here avoid the rooms by the pool area the noise is bad even people just walking down the hall will awake you. The lobby and service were great.The room was in good shape and clean the price was excellent.”

Oct 9, 2008 by bob
Overall Rating: 1 Overall user rating

  • Nothing.
  • The room was dirty.

“Although this property has potential, I would definately NEVER recommend it at this time. I had to fight for a non-smoking room which I had twice been promised. The room was filthy! The bathroom shower had green goo flowing out of it when we first turned it on. An alarm went off in a room beside us at 5:00 am on a Saturday and never was turned off. We left by 6:30 just to get out of there. This was definitely one of the worst hotel experiences I've ever had! I'm very disappointed in Priceline and their 2 1/2 star rating. I am considering never using Priceline again!”

Sep 27, 2008 by Lisa
Overall Rating: 5 Overall user rating

  • The room was clean and comfortable.
  • Hallways needed to be vacuumed.

“The hotel was adequate - nothing to get excited about. It would be great for kids - it had an indoor pool with a dome and pool tables. The room was clean and comfortable. There was something about the hotel that didn't get me excited. It just seemed old. It is conveniently located by the interstate and a mall. And there are lots of restaurants nearby.”

Sep 13, 2008 by Sandy from Ypsilanti, MI
Overall Rating: 2 Overall user rating
Cleanliness:[2] • Staff:[2] • Location:[2]

  • Nothing.
  • No elevators. Poor conditions. Looked old.

“Less than appealing conditions. Looked old.”

Sep 9, 2008 by Christine from Oscoda, MI
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[5]

  • Beds were comfortable.
  • Room too close to the pool and kids were allowed to scream until 11 pm.

“The hotel was nice looking and the rooms were comfortable although my hairdryer kept blowing the fuse and I couldn't use it. I was also not pleased with the fact that the rooms were so close to the pool area and the kids were screaming and carrying on until the pool closed at 11 pm. I suggest having a curfew on the kids allowed in the pool and allow adults only after 9 pm.”

Sep 8, 2008 by Robert from Brighton, MI
Overall Rating: 4 Overall user rating
Cleanliness:[4] • Staff:[5] • Location:[6]

  • The Roxy, which was a very upscale bar. This bar, however, was too good to be in this hotel.

“We showed up at 6:30pm, and our room was not ready for us, and the parking lot was only 10% full when checking in (unsure why the backup). Because of this we got stuck with the first available room (since ours wasn't cleaned), my fiancee and I had to sleep in a room with (2) single beds. Room was cleaned though, to my eyes. Though I did question why a maid entered my room (without knocking) and said "excuse me, but they shouldn't give you in this room, its not ready". No polite way of saying it. The pool water was brown in color especially darker in one area that I did not dare to look at up close. Either way this was a big turn off and we didn't swim in the pool or go in the whirlpool. Overall, not bad.”

Sep 3, 2008 by Kathryn from Columbus, OH
Overall Rating: 5 Overall user rating
Cleanliness:[2] • Staff:[5] • Location:[7]

  • The location was convenient to major highways.
  • This hotel had the appearance of poor housekeeping and maintenance. Mattresses were old and very worn.

“This hotel had the appearance of poor housekeeping and maintenance staff. I requested a room near the pool and was given one as far from the pool area as possible. As I came into entrance 3 there was a strong odor of gas. The first thing I do upon entering any hotel is to check for unwanted guests such as bedbugs. When I pulled back the sheets I found dirty sheets. Also, the bed skirts on both beds were at least 9-12" from the head of the bed and severely dragging on the floor at the foot. I immediately called the front desk and was told they would send a set of keys to a replacement room. A maintenance man arrived almost immediately and apologized for the inconvenience, blaming the room's condition on new employees. When I mentioned the gas odor I was told that it had been checked and its source was not known. My replacement room was in better condition. The beds (both rooms) were of very worn and old. The pool, whirlpool and wireless internet were this hotels only redeeming qualities.”

Aug 31, 2008 by Tom from East Jordan, MI
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[5] • Location:[2]

  • Nice pool needs updating.
  • Hotel needs a major clean up.

“Everything seems to be rundown. It looks like they are doing some remodeling, needs a lot more. This hotel could be a 4 star with a lot of work, great potential, just not there.”

Aug 30, 2008 by Amy from Renton, WA
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[8]

  • It was close to the highway and the mall.
  • Cigarette burns in pillowcase in a non-smoking room.

“More pride could have been taken in the preparation of the room, but the staff was very nice. It was good for the price.”

Aug 24, 2008 by Patty from Spokane, WA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[5] • Location:[6]

  • The price, location and rooms were good!
  • Continental breakfast was okay - had large church group there that took advantage so it was always low on food.

“Overall I was happy with room and was satisfied.”

Aug 23, 2008 by Pat from Grand Rapids, MI
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[2] • Location:[4]

  • Nothing.
  • Everything.

“Hotel is old which is ok if it is well kept. This property has been going downhill for sometime now and this trip was not a good one. I am very disappointed with the hotel. It was not very clean and the staff could have been better.”

Aug 21, 2008 by Ann from Columbia, TN
Overall Rating: 3 Overall user rating
Cleanliness:[2] • Staff:[7] • Location:[8]

  • The location was good and the staff was friendly.
  • It was a smoking room, it was run down, it smelled of smoke and pets, and it looked dirty.

“This is a budget hotel that is pet friendly. If you don't have a germ phobia or you don't mind the smell of stale cigarettes then this is the place for you. On a good note the staff was friendly and they brought a smoke odor remover machine to our room to help with the smell (but it didn't work).”

Aug 20, 2008 by Diane from Redford, MI
Overall Rating: 5 Overall user rating
Cleanliness:[3] • Staff:[2] • Location:[6]

  • Free internet.
  • Poorly run, not enough towels avail, lowlifes hanging around, indifferent employees.

“This hotel claims they have been renovated but if they have its already showing its age. The employees are not very helpful, there are some undesirable type people staying and hanging around there, and it was just not a very good feeling to the place. Its 2 1/2* but a 2* is being nice in my opinion.”

Aug 20, 2008 by Sara from Westerville, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The hotel was neat and staff was responsive to my needs.
  • Smoking room and the smell was awful.

“The hotel was nice for a 2.5 star place. It was neat, clean, and staff responded to our needs in a timely manner.”

Aug 19, 2008 by Dennis from Battle Creek, MI
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[5]

  • Location is ok.
  • Property is very old and outdated. Only a few rooms were renovated. Stay somewhere else.

“Beware, hotel is old and dated. Staff was rude.”

Aug 11, 2008 by Kim from Carbondale, IL
Overall Rating: 5 Overall user rating
Cleanliness:[3] • Staff:[5] • Location:[8]

  • Good swimming pool.
  • Dirty hallway.

“Overall, I satisfied this hotel, especially good swimming pool and large room, however, clean condition of this hotel is poor.”

Amenities at Best Western Midway, Lansing

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Elevators
  • Express Checkout
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Restaurant
  • Room Service
  • Television with Cable
  • Yes
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