Ramada Limited Waterfront

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User Reviews for Ramada Limited Waterfront, Mackinaw City

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Sep 24, 2009 by from Bay City,MI
Overall Rating: 9

• Very clean and good location.
• Front desk could be friendlier.

“I would stay there again, rooms were very clean and roomy.”

May 17, 2007 by Connie from Clinton Township, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[9]

• When our room was not ready the clerk apologized and gave us another one.
• Bugs in the bed.

“Very poor. My adult son and I stayed at this facility and our room was not ready when we arrived. The polite clerk assigned us another room. On Sunday am I saw a bug on my sons pillow case and crushed it. I was astonished to see the large blood mark it left on the linens. I then pulled back the covers and found streaks of blood near the foot of his bed and also on mine. There was another type of insect that I scooped up (2) in a plastic cup and took to the clerk. The young woman said she was not aware that there were bugs in the room and said the manager was not available. I have made several phone calls trying to contact the manager and have received no response. Ramada Central sent me an email today, Thurs. 5-17 answering my Mon. 5-14 inquiry. This was very poor response time. I had questions re: treatment for bites, if necessary, how to kill any insects we may have brought home, and how to safeguard my own home from an infestation. I now know that wherever I stay I will always pull back the sheets and check for any type of unwanted insects. In general, I do not feel this establishment was ready. Gravel was on the sidewalk by the office, a screen was sitting by a window, numerous insects were in the outside Jacuzzi and cigarette butts were strewn around the entrance. Will I be back? NO. The manager has yet to contact me - I feel at the very least.”

Apr 13, 2007 by Jody from Hancock, MI

Cleanliness:[10] • Staff:[8] • Location:[10]

• Was upgraded to king size suite with memory foam bed. Excellent sleep.
• Hotel was sold out, so the continental breakfast dining room was completely full with families waiting in line for a place to sit. Chaotic.

“Reservation was made at the Ramada waterfront. When we arrived, the Ramada was closed with a sign on door directing us to the Hamilton inn next door. Our reserved room was sold, but the staff upgraded us to a king-sized Jacuzzi suite with memory foam bed. Best night of sleep we ever had. We are traveling with a 4 year old so that says allot. Thank you.”

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