La Quinta Crossville

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User Reviews for La Quinta Crossville, Crossville

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May 12, 2008 by Richard from Mosinee, WI
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[8]

• Good mattress.
• Dirty, foreign operated.

“Does only what is necessary to maintain franchise. Poor breakfast, dirty hall ways and elevator.”

Feb 12, 2008 by Russell from Weston, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Large breakfast area.
• Room heat dried the air too much.

“Enjoyable stay, friendly manager, convenient to the interstate highway.”

Jan 11, 2008 by Michael from Talbott, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel was modern, had all the conveniences and was well maintained. They had a nice free breakfast as well.
• Inability to upgrade room to a king bed, when there were plenty available and not bring used they charged for an upgrade.

“The proprietor was decent enough (manager, I guess) he is from India and therefore, a slight language barrier existed. The hotel was decent, but they were not able to upgrade our room we are larger people and needed more than the 2 double beds, it was $10. More and we'd have had no objection if the hotel had been near capacity, but it wasn't nearly full.”

Aug 2, 2007 by Nicole from Charlottesville, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[7]

• The location was convenient.
• Rooms were outdated and musty smelling.

“From the moment of our arrival, I wished that we had stayed at the holiday inn express, only about 5 miles down the interstate. Four weeks earlier we stayed at the holiday inn express, and the rooms were clean, updated, and comfortable. Check-in took less than a minute. The la Quinta was just the opposite. The person at the front desk must have been re-programming the computer for the 20 minutes it took for her to check us in! When we finally got into the room, it smelled of mold. The bed spread and linens were old and outdated, and the towels were thin. Overall, this was not a pleasant stay.”

May 11, 2007 by Vicki from Rock Island, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• They provided me with a fridge when I requested.
• Clerk new to computer and took too much time checking me in.

“Clean, spacious, and pet friendly. Good location to access interstate 40.”

Apr 19, 2007 by Kathleen from Springfield, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cable and nice continental breakfast.
• Odor of spray used in facility, overpowering.

“Very nice place met my expectations. My sister had not liked one person¿s attitude, seemed to catch him and responded better subsequently.”

Feb 13, 2007 by Cora J. from Port Charlotte, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[8]

• Friendly staff helpful.
• Continental breakfast mattresses.

“The staff was pleasant. Breakfast was so-so. Room was clean but mattress was very soft.”

Jan 3, 2007 by Victoria from Mechanicsville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• There was a sweet lady at the breakfast station.
• I will be back next year we have family living in Crossville and we see them one a year at Christmas I would like any special discounts.

“Very nice we have stayed there before and you go back, staff great!”

Dec 12, 2006 by Tom from Lafayette, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Helpful staff, cleanliness.
• Reservation was not correct but the hotel clerk made it right.

“Good location, clean and updated. Good amenities (pool, workout room) and a decent breakfast.”

Sep 23, 2006 by Robert from Port Charlotte, FL
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[8]

• LEAVING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
• EVERYTHING!!!!!!!!!!!!!!

“After making reservation I contacted the hotel the same night and requested a room with two double beds and no smoking. Clerk stated "no problem". Upon arrival, I was given a smoking room, double beds. After telling the clerk what I had requested three weeks earlier, he stated that this was the only room he had left as he had given the non-smoking rooms to other people that had come in. I asked if they had reservations and he stated no. He then called the manager on the phone, informed her of the problem. After hanging up, he informed me the manager was not available and that her daughter said we could either take that room or go find another hotel. Not something you want to hear after driving 12 hours, and confirming your room three weeks prior. Purpose of my trip was to buy property in the area. After telling my Realtor of how I was treated at the hotel, she stated they would stop telling there clients to stay there.”

1 of 1 people found this review helpful.

Sep 8, 2006 by Robin from Chamblee, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It is fairly clean and the staff was helpful. The room was reasonably priced.
• The breakfast was very disappointing; there wasn't enough to choose from that was healthy.

“This hotel is reasonably priced for the area and amenities. The beds are very comfortable and we slept well. However, the free continental breakfast did not meet our expectations in comparison to other hotels-motels of this class. There were few choices for a health-conscious person, and we had to eat breakfast elsewhere. The indoor pool, though we did not use it, is a nice extra, and they have a small fitness room. Although our room appeared to be clean, there was a musty odor when we initially entered. Someone on staff immediately came upstairs to spray when we called the desk, and we were not bothered by the odor again. We also would have liked to have a small refrigerator, but rooms with one were all booked.”

Sep 7, 2006 by Diane from Tampa, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff.
• Musty smell from indoor pool, loud "machine-like" noises.

“An OK stay, probably could have gotten something similar for less.”

Sep 7, 2006 by Frank from Beverly Hills, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• The staff was very helpful.
• N/A

“Excellent staff, accommodating. Very comfortable. Kids enjoyed their stay, too.”

Aug 28, 2006 by James from Piedmont, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Freshness.
• Bed could be a little more comfortable but it was fine.

“Clean comfortable atmosphere.”

Aug 22, 2006 by Larry from N. Fort Myers, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is located right off the i-40, and handy to everything.
• The elevator carpet smelled bad.

“You won't be disappointed with this hotel, as everyone will help you with anything you need, such as directions, best place to eat, and a great breakfast, with a great lady there, that makes sure you find everything.”

Jun 27, 2006 by Robert from Palos Park, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large bathroom completely separate from bedroom area.
• Closet a little on the small side.

“Separate tile bathroom with large counter for all your personal items. Large continental breakfast area well supplied apart from lobby and overlooking indoor pool. Right off interstate exit with 24-hr restaurant a short walk away.”

May 31, 2006 by Lonna from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Convenient.
• No refrigerator.

“Everything was really good.”

Mar 20, 2006 by Marvin from Hartford City, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Our room was on the first floor close to the very nice indoor heated pool.
• Locating the motel going North on Rt. 127.

“No complaints about the hotel itself. Just getting to it going north on Rt. 127 was confusing. Too many roads going to the right so we had a tendency to try to turn too early. The very large La Quinta sign was visible long before their small turn sign. After several near misses we eventually figured it out.”

Mar 1, 2006 by Steve from Murfreesboro, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• High Speed Internet and Inside Pool and SPA.
• Continental Breakfast did not start until 7:00am.

“I would return.”

Jul 4, 2005 by Don from Clarksville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean.

“We enjoyed our stay at the La Quinta hotel in Crossville. We had not stayed at a La Quinta before, but definitely will again.”

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Amenities at La Quinta Crossville, Crossville

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bath Tub Boating Breakfast Business Center Coffee Maker in Room Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cribs Available Data port Available Desk with lamp Double Bed Electronic Door Locks Elevators Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Parking Free Transportation Game Room Golf Hairdryers Available Handicapped Rooms/Facilities

Health Club High Speed Internet Access Indoor Pool Internet Access Iron Ironing Board Jogging Track Meal Plan - Continental Meeting/Banquet Facilities Microwave Modem Lines in Room Modem in Room Mountain View No Smoking Rooms/Facilities Parking Pets Allowed Play Ground Racquetball Courts Radio Refrigerator Rollaway Beds Safe Deposit Box Shower Single Bed Smoke Detectors Sprinklers In Rooms TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Toilet Wake-up Service Wheel Chair Access