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Courtyard by Marriott Chattanooga 2-star

2210 Bams Drive, Chattanooga, TN

The hotel designed by business travelers, Courtyard surrounds you with all the conveniences that make business and pleasure travel easy.[more]

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User Reviews for Courtyard by Marriott Chattanooga, Chattanooga

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0]
Based on 151 user ratings

Sep 2, 2008 by Leigh from Hazel Green, AL
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice and clean and good sized rooms.
  • Did not realize breakfast no longer included at Marriott.

“Conveniently located near Mall. Rooms were nice. Very efficient staff. Only complaint is that breakfast was not included in price. Menu said $8.95, sign said $10.95 - both prices too high for what we typically eat for breakfast.”

Aug 8, 2008 by Steve from La Vergne, TN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The employees were very friendly and helpful.
  • The room was a little small for the star rating.

“Nice, clean hotel. Friendly staff. Room was a little smaller than I expected, but it served its purpose. Convenient to Hamilton place mall and restaurants.”

Aug 6, 2008 by Sheri from Mt. Olive, AL
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was clean and near many locations such and restaurants and the mall.
  • There was no Kleenex in the room on arrival and when the maid cleaned the room she took our towels but only left us 2 towels & no extra tissue paper.

“The room was clean and roomy, but no extra mirror over the desk for getting ready. With 3 girls that was needed. The entrance to our room was strange and you could only get in thru each ends of the building. The maid didn't leave us extra towels or tissue for the bathroom. Small bathroom space. I probably would not stay again if I had to choose.”

Jul 10, 2008 by Brett from Forest, MS
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The bed was awesome. It was so comfortable.
  • Didn't have one complaint.

“I spent a little more than I usually do for a hotel room but it was well worth it. Would stay again if ever in the area.”

Nov 21, 2007 by Tish from Hiram, GA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Extremely friendly and helpful staff!
  • Hair dryer didn't work but I didn't report it.

“I was extremely pleased. It was clean, comfortable and the staff was absolutely amazing! I was a little disappointed that the bar is not open on Friday and Saturday as I like a cocktail when I arrive. but that was not a huge issue.”

Jul 31, 2007 by Jodi from Orlando, FL
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[2] • Location:[10]

  • Location.
  • Unaccommodating front desk staff.

“Staff was hit or miss either very helpful or very unaccommodating maid service was sporadically mirror was in bathroom, issue for 3c females traveling together several issues with room keys not working; staff blamed guest for this!”

Jul 27, 2006 by Angie from Marietta, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Convenient to shopping & restaurants.
  • Nothing.

“The hotel was in a nice area close to shopping and restaurants. The room was nice. We had no problems with our stay. Also, felt very safe due to room card access only late at night.”

Jul 6, 2006 by Joyce from Decatur, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • We enjoyed the location. dining, mall ,etc. close at hand!
  • Nothing

“The hotel was great! The room was a nice size for our family of 4. IT was in a great location around dining, mall , etc. We would definitely use it again! The staff was also very accommodating and we were in a room quickly!”

Jul 5, 2006 by Fred from Sale Creek, TN
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[8]

  • Super clean room, good location.
  • Hotel has no elevator for two floors.

“Displeased with no elevator. We always stay on the first floor, they were busy, so we got put on the second floor, directions to our room were not clear and we walked around for 10 minutes searching for an elevator. The cable did not work properly on this visit. The new hotel grade sheets are good but are being washed in sandpaper as to their softness.”

Mar 29, 2006 by Tamara from Independence, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great location, close to shopping, restaurants, etc.
  • Hot tub was too hot.

“Great hotel. Well decorated. Convenient location.”

Mar 19, 2006 by Nadeane from Toledo, OH
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Front desk staff was extremely courteous.
  • Internet connection in room did not work.

“In order to use the internet connection in the room, we would have had to download software from the hotel. This is not an appropriate activity, from a computer security perspective. We did not feel comfortable downloading their software, so we were unable to access the internet.”

Feb 21, 2006 by Ed from Birmingham, AL
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Great location, quiet rooms.
  • No elevator.

“Nice rooms that were very quiet and well appointed. Location is great and near shopping and restaurants.”

Jan 5, 2006 by Linda from Water Valley, KY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location and decor were excellent.
  • No indoor pool granddaughter was greatly disappointed.

“New decor and excellent location, adjacent to mall and good restaurants. However, be forewarned that there is no indoor pool and no elevator to the second floor, thus make it not kid friendly.”

Jan 4, 2006 by Kim from Apopka, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was very helpful and the rooms were very spacious and clean.
  • We thought there might be a complimentary breakfast, but it was sit down type.

“We really liked the hotel. The guys at the front desk were very helpful and friendly. The lobby with internet was nice to use to check our email. The room was very large and it had the BEST mattress!!! I even tried to see what brand they were so we could buy our own! The coffee maker was perfect because it made one cup at a time and only one of us drinks coffee. We hope to stay there again.”

Jan 4, 2006 by Jana from Lakeland, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Clean, spacious, good location.
  • Expensive breakfast not included.

“We enjoyed our stay. It was clean, spacious and in a good location. We booked the same hotel going home. We wish the breakfast had either been included or cost less. The second time through we went to Cracker Barrel.”

Jan 3, 2006 by Sharon from Bella Vista, AR
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[5]

  • The bed was one of the best I have ever slept in while traveling.
  • No problems.

“Good service, clean room, great bed!”

Dec 8, 2005 by Bob from Greenwood, SC
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Comfortable beds.
  • Breakfast didn't start until 6:30am. May business travelers get going before that.

“The hotel had an excellent location and was very clean looked new. The room was big and well laid out with very comfortable beds. Parking was plentiful but the workout facility was not very well equipped. The breakfast started too late at 6:30AM and the person staffing it wouldn't let me take a muffin to go because they weren't open.”

Dec 7, 2005 by Marquetta from Memphis, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The Hotel is close to the shopping mall and restaurants.
  • No elevator.

“ $50 a night I thought that was great. The buffet was great as well I spent $22 for a family of 4 you can't beat that even at a 3 star hotel. It's right by the Mall and restaurants and its only 15 mines from the Aquarium”

Nov 27, 2005 by Lisandra from Orlando, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Mall, Location.
  • No free breakfast.

“Excellent location & price for the amount of comfort & internet access.”

Nov 11, 2005 by Mickey from Murfreesboro, TN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Anticipated needs of the traveler.
  • No elevator.

“Great location, very clean and caters to the business traveler.”

Amenities at Courtyard by Marriott Chattanooga, Chattanooga

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Drugstore
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Horseback Riding
  • Ice Machine
  • In Room Movies
  • Iron
  • Jacuzzi
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
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