Mainstay Suites Chattanooga

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User Reviews for Mainstay Suites Chattanooga, Chattanooga

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Sep 3, 2007 by Marie from Mt. Wolf PA
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[10]

• The waffle maker for breakfast was a treat.
• Reservations and church tax exempt status are foreign concepts.

“I booked six non-smoking rooms with two double beds for a church group traveling to Biloxi ms to help rebuild. After a long day on the road we arrived to hear that they did not have any double bed rooms available (despite our emailed reservation confirmation of the previous month) and that we needed a tax exempt number from ten. To avoid the 17% tax. After throwing a fit, we were accommodated and given the federal tax exempt status of a church. There are 11 hotels at this exit (#5 off i-75). This should be one's last choice. We will return to help miss. But will never stay at this hotel again.”

Jul 12, 2007 by Brad from Peachtree City, GA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[6]

• Conveniently located where I was conducting business.
• Old alarm clock. Breakfast. Noisy AC unit.

“Mainstay Suites provided what I expected for a two star hotel. However, it was conveniently located to where I was conducting business. I addition, there were plenty of restaurants and shopping near (within 1 mile).”

Jun 26, 2007 by Stephen from Sacramento
Overall Rating: 4
Cleanliness:[2] • Staff:[1] • Location:[10]

• Great location.
• Everything else. Mainly staff.

“This hotel is actually Asian owned and not Indian. Not as well maintained. New girl was extremely rude. We were told she was new anyway. Rooms are extremely small. Lots of partying goes on here with mix of races. Lots of teenagers being obnoxious. I stay at hotels about 150 days of the year and I know what I am talking about and how to check a place out while I am there. Sheets were dirty which I reported but they informed me that they couldn't be changed until morning. Also asked to be moved and they said there would be a 10.00 cleaning fee added to the room that I was in that wasn't properly cleaned anyway. That's crazy. If you are looking for a fun time with alcohol and partying this is the hotel for you. As for the location it is great however, I would shell out about 20.0 more and stay at a different hotel.”

Apr 10, 2007 by Dean from Rogersville, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Separate kitchen with sink, dishwasher, stove top, refrigerator, & microwave.
• Small, lack of bathroom privacy, poor internet connection.

“Our experience was very pleasant, and we'd probably stay again. The pocket door led to the lack of privacy in the very small bathroom. We used the kitchen and would have used the dishwasher if there had been dishwasher detergent available. They advertised high speed internet connection; however the connection was sporadic at best. Had to exit and reenter through mainstay's web page as we went from site to site. A business traveler would be or should be much irritated with this process.”

Aug 10, 2005 by S from Morristown, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, easy internet access, friendly, efficient personnel.
• The room was very clean, but carpet and a chair seemed to show some wear.

“The kitchen was well-equipped. Someone wanting a place to stay for more than a few days would probably like it. Good location near popular mall. Room was quiet although very close to interstate. Good breakfast included with rate. Friendly, helpful breakfast attendant/server.”

1 of 1 people found this review helpful.

Jul 27, 2005 by Maria from Madison, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• We had a problem, and staff worked hard to try to correct.
• We had to choose between 2 nights or a smoking room.

“The hotel was great. Unfortunately, we had forgotten that we had not been able to request a non-smoking room. Because they were totally full on our 3rd night, we actually had to leave earlier than planned, or stay in a smoking room. (Which was not an option -- so we only stayed for 2 of the 3 nights we had paid for.) ”

1 of 1 people found this review helpful.

Amenities at Mainstay Suites Chattanooga, Chattanooga

AM/FM Alarm Clock Air Conditioned Brailled Elevators Bus Parking Business Center Continental Breakfast Copy Service Elevators Exercise Gym FAX FEMA Approved Guest Laundromat Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies Iron

Kitchenette Meeting/Banquet Facilities Microwave Modem Lines in Room News Stand No Pets Allowed No Smoking Rooms/Facilities Outdoor Parking Parking Picnic Area/Tables Refrigerator Safe Deposit Box Smoke Detectors Sofa Bed TV Remote Control Telephone Television with Cable

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