Courtyard by Marriott Fort Wayne

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User Reviews for Courtyard by Marriott Fort Wayne, Fort Wayne

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Oct 23, 2009 by Mel from Farwell,MI
Overall Rating: 9

• Good location, very clean and quality furnishing.

“This is a great place to stay. Very nice bed, I got a great nights sleep and quite location. The breakfast and service in the restaurant was great and a very good way to start the day.”

Oct 21, 2009 by Cheryl from Midland,MI
Overall Rating: 6

• Updated to match other Marriotts I've stayed at.
• No elevator. No continental breakfast.

“This hotel was among many on the same block. It was older and may have been purchased and updated. Main drawback was no elevator. The layout was a large circle. My room was very far from the lobby stairs. Closest parking would have me at the back of the hotel and right near a dumpster. Other Marriotts I've stayed at, had continental breakfast, but there was pay only dining.”

Oct 14, 2009 by Laurie from Wauseon,OH
Overall Rating: 9

• Exceptionally clean. Very nice staff and great breakfast.
• The pool was being renovated.

“This hotel was extremely clean and the staff was great. We got a free breakfast because we are Marriott Rewards members and we could upgrade to a full buffet for $3 more. We even got a cute poem and Hershey Kisses on our check out day.”

Jul 6, 2009 by Carol from Thousand Oaks,CA
Overall Rating: 10

• The book of Mormon in the room.
• Even though it is a no smoking hotel, there were definitely folks smoking in rooms.

“Great.”

Jun 17, 2009 by Max from Lynn Haven,FL
Overall Rating: 9

• It was the cleanest Marriott we have stayed at.
• Too close to the road.

“The people were very helpful and it was very clean.”

May 21, 2009 by Barbara from The Villages,FL
Overall Rating: 10

• The rooms, including the pool area were very clean. Used the dining room for cards and found it very clean

“I would highly recommend this hotel and will stay there again. We had family use the pool and all made to feel comfortable.”

May 9, 2009 by Matt from Bozeman,MT
Overall Rating: 3

• Worst mattress I have slept on in a long time.

“The hotel is in need of updating.”

May 4, 2009 by Staci from New Whiteland,IN
Overall Rating: 9

• This hotel was convenient and in good shape.

“The hotel was exactly what we needed. Convenient, clean and cheap.”

Apr 10, 2009 by Patrick from Springfield,IL
Overall Rating: 8

• Location, clean and
  safe.
• Older feel to it.

“Location was great, service great, clean, and safe.”

Apr 1, 2009 by Linda from Westerville,OH
Overall Rating: 7

• Easy access to where we needed to be.
• Non smoking policy.

“Very family friendly, room was clean & comfortable and they have an indoor/outdoor pool.”

Mar 8, 2009 by Brian from Carmel,IN
Overall Rating: 2

• Location was great.
• Bedding was not clean and was very uncomfortable.

“The hotel in general was fine. The linens were not clean on the bed and very uncomfortable. I will not stay at this hotel again.”

Feb 25, 2009 by Rick from Fort Wayne,IN
Overall Rating: 8

• I liked my room by the door.
• I didn't like paying 10 dollars for a movie.

“It was nice and clean and had lots of pellows.”

Jan 22, 2009 by kelly from Grosse Pointe Woods,MI

• Staff was very pleasant.
• The indoor pool is the size of a bathtub; very disappointing. The mattresses were not Marriott quality.

“Very clean, pleasant staff. Close to everything. Indoor pool is very small. Beds aren’t the typical Marriott standards; soft and cozy but they were comfortable enough.”

Jun 4, 2008 by Barb from Grand Haven, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Good mattress.
• No power in bathroom in an due to storm.

“Would stay there again. Convenient to interstate hwy. Excellent breakfast buffet.”

May 14, 2008 by Matthew from Goshen, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great price.
• 2 double beds instead on 1 king.

“We enjoyed our stay.”

Apr 30, 2008 by Otis from Bryan, OH
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[6]

• Location.
• Too pricey.

“As compared to a red roof it was a good hotel but not what I expected for a Marriott.”

Apr 20, 2008 by Eugene from Sycamore, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The location was great in relation to our final destination and the security was also very good.
• There was nothing to dislike.

“The hotel was friendly, clean and well located. If I return to Fort Wayne, I would stay there again.”

Apr 9, 2008 by Karen from Las Vegas, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The very friendly staff.
• Noisy neighbors.

“The door into the hallway did nothing to stop noise. Had to complain about very noisy neighbors well past midnight. Slamming doors, running in hall. Problem finally corrected around 1:00 AM by staff.”

Apr 1, 2008 by Kevin from Midland, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, convenience, and good reputation.
• Hotel room was a little outdated and small.

“Lobby, pool, dining area, and other public areas were well maintained, clean, and very inviting. However, our room with 2 double beds was quite cramped. Not much space in the room, but otherwise no complaints.”

Mar 24, 2008 by Trudy from Covington, IN
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[5]

• Nice comfortable accommodations.
• Incompetent staff and management with terrible customer service.

“My husband went to checkout and was told his credit card had been declined. This was puzzling to him, but he opted to just pay his incidentals in cash. So he paid and change and left. He later contacted me to find out why our corporate card had been declined. I called the bank and was informed that the hotel had processed a charge for $3 a few days ago, and today put through a charge. I knew there was no way we owed the hotel, so I called the hotel and the phone was answered by the young lady my husband had dealt with this morning. I asked her what had happened, and she spoke in very broad general terms, stating it was just a miscommunication and the manager had been working all morning getting it straightened out. I asked her specifically what had been done and she would only say it had been taken care of. So I then ask to speak to the manager, I admit I was quite frustrated by the lack of information forthcoming from the young lady and did voice my frustration, and then was subjected to desk persons reprimand, lecturing me on how I should be behaving on our call, and if I didn't toe the line then he was not going to help me. Well he then asks me which credit card of the three we had used there I was referring to, which was strange, because the only one he used was our corporate card, then he wanted the three digit security code off the back of the card. Why? I still don't know, I really could not get any clear information or assistance out of him. I asked for his supervisor and he replied that he has ultimate authority and he did not have a supervisor and I was going to have to deal with him. I did not appreciate his condescending tone at all. I finally hung up out of frustration and called Marriott/Courtyard helpline. The young lady was responsive and very helpful, she was able to compel desk person to call my bank and remove the charge. I have seen hotels put a hold on cards for a given amount to cover incidental.”

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Amenities at Courtyard by Marriott Fort Wayne, Fort Wayne

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Coffee Maker in Room Cribs Available Currency Exchange Drugstore Exercise Gym Express Check In Express Checkout Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine In Room Movies

Indoor Pool Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Wake-up Service Wet Bar

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