Extended Stay America Chattanooga Airport

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Nov 20, 2009 by Thom from Nashville,TN
Overall Rating: 8

• The price and the cleanliness of the room was wonderful.
• The staff need to be at the desk for their guests.

“Though it was extremely difficult to find the place, it was worth it for the comfort and the price.”

Oct 20, 2009 by Vicki from Beavercreek,OH
Overall Rating: 1

• It was clean and well equipped.
• Security was a problem. Our truck was broken into during our stay.

“We went to Chattanooga to pickup a motorcycle from a local dealer. We arrived at the hotel late in the evening. The hotel was well off the highway in a questionable neighborhood. When we arrived the hotel was well-lit and had a lot of cars in the parking lot. The staff member was pleasant and accommodating. The room was clean and well equipped. When we arose the next morning we found the window broken out on our truck and it was ransacked. Fortunately we took most of our belongings into the hotel room so we only lost a few items. The police told us this has become a common occurrence in other parts of Chattanooga. Ours was not the only vehicle broken into that evening. I would not recommend staying in this location but if you do stay here, do not park in the rear parking lot. Park in front of the office.”

Mar 11, 2009 by Gene from Saraland,AL
Overall Rating: 9

• Large rooms.
• Old cars in lot made it seem like a sleazy hotel and the TV was garbage.

“The hotel was nice and while it is located in a strange place its general location was very nice. Close to diners and the mall. The room was nice all except for the TV.”

Aug 9, 2008 by Pei-Lun from Morgantown, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Reasonable price, clean, comfortable and staff's friendliness.
• No complimentary shampoo, conditioner and hairblower.

“This hotel is good for student traveller because the price and quality is good. However, please do not forget to bring your personal items for cleaning, such as toothbrush, shampoo etc.”

Aug 9, 2008 by Adam from Tullahoma, TN
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[4]

• The kitchen.
• The room smelled funny & had small beds.

“The double beds are VERY small. Rooms aren't large but will work for a small family. I loved having kitchen in the room. The hotel itself isn't easy to get to even though you can see if from Hwy 153. They don't really have many facilities there and was only there for one night. Wi-Fi is free even though it doesn't say so. This place would work pretty well for an extended stay in Chattanooga.”

Aug 8, 2008 by Taylor from Norcross, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[3] • Location:[8]

• It was very easy to find and convenient to many of the places we visited in the area.
• The staff was aloof and simply had me sign the paperwork.

“I spotted a few ants and there were a few broken items in the room. However, for what I needed it was perfect. The staff needs to be refreshed in customer service. Other than that, I would stay at this location again.”

Aug 2, 2008 by Angela from Panama City Beach, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[2]

• The price.
• The air conditioner did not blow well - was cold but did not circulate well.

“The room was basic. Needed updating. The floor (carpet & tile) was worn and stained. The internet was very slow. The bed was lumpy and very uncomfortable. The shower was warm and had good water pressure.”

Aug 2, 2008 by Stacie from Baldwyn, MS
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[7]

• The price and convenience.
• Only one bed and no pool.

“Only one bed and no pool, but easy to find.”

Jul 24, 2008 by Rebecca from Canton, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The staff was so nice and extremely helpful.
• No shampoo in rooms.

“This hotel provides a list of places you may want to go such as entertainment, food, even grocery stores. All with #'s and locations. They are eager to please the guest. I asked for a place to get shampoo as it was not in the room and they provided me with a bottle. Their guests usually bring their own as they are there on business for weeks at the time. It would be a wonderful place to stay if you only need to cook, shower, and sleep. No extra activities here for the kids.”

Jul 24, 2008 by Alecia from Murphy, NC
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[4]

• Convenience.
• Old (fuse box in room) a lot of flaking paint.

“This hotel was clean not the best hotel however not the worst either.”

Jul 9, 2008 by Jay from Houston, TX
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Nothing at all.
• Very old property, nothing works, old phone, old fridge, everything dirty, no vent in the toilet.

“Nothing works here, very old property. Old kitchen, old refrigerator, no vent in the toilet, flush did not work.”

Jun 30, 2008 by S from Miami, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean, very nice staff.
• A little off the beaten path, but not too bad.

“Would stay again and recommend to anyone.”

Jun 28, 2008 by S from Miami, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very clean, very nice staff and great value.
• A little off the beaten path, but not too bad.

“Would recommend to anyone, great value and to me most importantly very clean. Checking in was easy and quick. Would stay again.”

Jun 7, 2008 by Dg from Albuquerque, NM
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[7]

• Staff was always friendly and helpful.
• Clean at first glance but the reality is that the rooms are not very clean.

“The staff is great. The cleanliness of the rooms leaves something to be desired but nothing horrific. The kitchen was unusable for me until I went to the store to buy cleaning supplies and cleaned it myself. The rooms suffice as a short term solution. This is far better than other efficiency hotels in the area. Don't bother with the others, this is tolerable.”

May 29, 2008 by William from Kennesaw, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[3]

• Price.
• Very small TV, lighting poor.

“I was surprised when I requested two beds they could not give me that type of room.”

May 18, 2008 by Tanya from Lawrenceburg, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Very friendly staff & helpful.
• Someone set off the fire alarm.

“This is a great hotel if you have special needs. I work nights and need to sleep days. They had no problem allowing me to check in at 8 a.m. They had a room ready for me as soon as I arrived. Very nice staff who were prepared for my early arrival. Room was clean with a fridge, 2 burner stove, dishes for 2 persons and a sink & microwave.”

Mar 27, 2008 by Bill
Overall Rating: 6

• Nice quiet area, convenient to airport.

“The hotel was clean and safe. The staff was professional and courteous. The is conveniently located for someone needing an extended stay hotel in the Chattanooga area.”

Mar 10, 2008 by Bob from Paducah, KY
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[4]

• Lousy lighting - very dim fluorescents in all fixtures.

“We were only there for the night. I would not choose it if I were looking for a really great place to stay.”

Feb 26, 2008 by Bob from Paducah, KY
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[4]

• Good price.
• Dimly lit; lavatory drain almost plugged.

“Light levels so low it was difficult to see. Obscure location; glad I had a GPS device. Bed was harder than I prefer. TV OK, but small. It was inexpensive and the price was right for the quality”

Jan 13, 2008 by Tim from New Castle, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The price and very friendly people.
• No place to eat.

“I would definitely stay there again its close to all the major highways and attractions. A bit hard to find!”

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