Holiday Inn Chattanooga Choo Choo

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User Reviews for Holiday Inn Chattanooga Choo Choo, Chattanooga

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Sep 13, 2008 by Pam from Antioch, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The renovations.
• Nothing.

“The hotel was perfect for any traveler. The renovations that are yet to be completed, were great and it appears will make it even better once completed. I would love to visit them again.”

Sep 11, 2008 by Mark from Alcoa, TN
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[8]

• The location is good and the history of the hotel is great.
• Old, out dated, dirty, hot halls, run down, dirty bathroom.

“This is a very old and run down hotel. The front desk tried to make it better, but the whole place is run down. I hope you really read this note.”

Sep 10, 2008 by Miriam from Tucker, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable mattresses and liked that cups were individually wrapped.
• Indoor pool was too cold, heater did not work. Ice machine was not conveniently located.

“Was located near free shuttle, very travel friendly, good value, historic but well maintained, however, some furnishings looked worn and tired.”

Sep 10, 2008 by Wayne from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Theme.
• Our room was far from the front lobby in a separate building.

“Nice place. Great theme right on the shuttle line into downtown.”

Sep 10, 2008 by Kim from San Antonio, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Front desk staff was very helpful.
• Musty smell in hallway.

“If you like trains, this is the hotel you must stay in. The lobby is an old Chattanooga railway hall. A handful of rail passenger cars have been converted into modern hotel rooms. Along the sidewalk are gas lights. Dinner in the dining car is reasonably priced.”

Sep 10, 2008 by Sharon from Euharlee, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The bed linens are wonderful!
• The bath tub was slippery. I almost fell stepping in.

“I love it!”

Sep 8, 2008 by Al from Birmingham, AL
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[8]

• Atmosphere.
• Poor service; pricey food.

“I loved the atmosphere and the pizza train was great with a very friendly cook. Our room was never cleaned. I called and they were not helpful or very friendly and sent someone while my son was napping, which I specified was not a good time. I called again and they said they would try but didn't have but one cleaner after 4 p.m. We had two rooms and one had ants. My son loves trains, so I will probably give them another try.”

Sep 7, 2008 by Tracy from Rome, GA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[9]

• Beautiful pool areas, nice private patio.
• Not comfortable, very worn, leak in room with wet carpet.

“Where to start. Great idea for a hotel, beautiful pool areas, huge rooms what should be a comfortable family friendly location. Instead it is very worn around the edges, Spartan furniture, no mattress pad, flat pillows, threadbare towels, air conditioner had leaked and soaked the carpet yet they didn't offer to move me, the engineer had to move me when he saw the condition of the room. Very disappointed with this property.”

Sep 5, 2008 by Jack from Clifton Park, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The idea of converting an old Train Station to a hotel.
• Area around the hotel has several abundant building.

“Hotel is unique, as it was the Chattanooga Train Station, converted into hotel, with trains wagons used as restaurants. Its mainly good for family with kids, as it had several pools. The exercise room need an upgrade badly, as 2 of the 5 machines were not functioning, & the functioning ones seemed from 1980.”

Sep 4, 2008 by Beth from Athens, TN
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[4]

• The hotel is quiet & also has beautiful gardens.
• Not as inviting and well-taken care of as other 2.5 hotels I have stayed at.

“It has three buildings and the one we stayed in smelled as if it had been closed up a lot. The pool was full of debris and the paint in the bottom of the bath tub was peeling and coming up. The water in the shower took over 15 minutes to drain after a 5 minute shower.”

Sep 3, 2008 by Stephanie from Starkville, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Indoor pool was great; liked the patio access from room.
• Musty smell; bed was very hard.

“It's very family friendly. Indoor pool was great and grounds nicely kept. Did have a musty smell and the beds were quiet hard. But, overall we really enjoyed our stay.”

Aug 31, 2008 by Jeannie from Jonesborough, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very historic.
• Nothing.

“Nice clean room, beautiful gardens, historical trains, friendly and helpful staff.”

Aug 28, 2008 by Travis from Pelham, AL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Super friendly staff.
• Non smoking room was formerly smoking.

“This hotel, while old, is nice. I've stayed in better and I've stayed in worse. The hotel is unique. The main lobby has a lot of historical architecture. The hotel cafe has good coffee. The gardens are nice to hang out in. The hotel staff was very friendly and went out of their way to help me.”

Aug 22, 2008 by Mike from Evansville, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Price, Location, Temperature control was excellent, no parking fees.
• Pool open until 11pm - loud kids every night, shower temperature was boiling 80% of the time.

“Neat theme with the trains. Right next to free downtown shuttle. Very friendly staff.”

Aug 21, 2008 by Ken from Buchanan, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location. Easy to get to, easy to park, convenient to Carta, the free shuttle service for Downtown Chattanooga.
• Maid service was very slow, our room wasn't serviced until mid-late afternoon.

“Having stayed at the Choo-Choo several times, I am always pleasantly surprised upon my return. The gardens are always nice, the staff excellent, and there are many things to do at the resort. The pools (while cold) offer things for the kids, while the adult sections are nice (when they are open). Best of all is the convenience, most areas of Chattanooga have pay-parking only, by staying at the Choo-Choo, you have free parking and are steps away from the main shuttle terminal for CARTA, Chattanooga's free shuttle service to all the downtown attractions, restaurants, etc.”

Aug 21, 2008 by Deborah from Easton, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[10]

• Good location with great transportation to local attractions. A lot of history, would be a great place to take the kids.
• Room services trays with dirty dishes left in hallway for days. Very poor wait staff in restaurant. General upkeep poor.

“This would be great place to have taken my children when they were younger. The sleep cars would have had a great appeal to them. The transportation to other attractions was free and readily available. I would recommend eating away from the hotel as the wait staff is very poor and not very friendly. Getting your first cup of coffee with breakfast takes over twenty minutes and forget ever getting a second cup.”

Aug 20, 2008 by Tim from Commerce, GA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[6]

• The check in station in the old Depot is beautiful.
• I have seen housing projects in better condition than the building we stayed in.

“Check in and out was easy. Door to building we stayed in was supposed to require key to enter but would not close. Carpet in lobby and hallways was worn out. Panels were partially torn off the elevator doors, wood paneling in the hallways had sections gouged out and carpet and walls were in disrepair. In the drapes would not close to cover the window. Laying in bed you could watch people walking in to the building in the mirror, meaning they could watch you as well. I had to lean the ironing board against it for privacy. There was evidence of a 2-3 foot wide section of wall that was seriously damaged behind the wallpaper looking like there was a hole behind the paper. You had to hold the handle down for about 30 seconds to get the toilet to flush properly. If I had planned to stay more than one night I would have found other accommodations. This Hotel was supposed to be a 2.5 star rating which is what you give to Marriott Courtyard down the street. There was no comparison between the two.”

Aug 20, 2008 by Janna from Union City, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• The restaurants.
• The rooms are run down quite a bit. Needs make over.

“We only stay here when we are in town just to go to the restaurants they have. We could stay some place else but we would have to drive to the other hotel so we just stay here and walk back to the room plus they have an indoor pool for rainy days.”

Aug 19, 2008 by Lindy from Lawrenceville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• When the room was unacceptable, they gave me a better one without argument.
• The first room they gave me was awful, musty, smelling, clean but very old.

“This hotel has 3 buildings. Buildings 1 and 2 are old and musty. But, building 3 is new and definitely the one that rates 3 star. Only ask for building 3 to be happy with your stay at this Holiday Inn Chattanooga Choo Choo.”

Aug 19, 2008 by Garrett from Grove City, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome atmosphere and location.
• No free breakfast.

“The Holiday Inn Chattanooga Choo Choo was a really exciting place to stay because it had a lot to look at with the train cars and shops and dome in the lobby. It was also well placed to explore down town Chattanooga on the free electric shuttle.”

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Amenities at Holiday Inn Chattanooga Choo Choo, Chattanooga

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Concierge Desk Connecting Rooms Copy Service Cribs Available DVD Player Desk with lamp Email Service Exercise Gym FAX Florist Free Airport Shuttle Free Newspaper Gift Shop Golf Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool

Internet Access Iron Laundry/Valet Services Lounge Modem Lines in Room News Stand Outdoor Pool Outdoor Tennis Parking Pets Allowed Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security TV Remote Control Television with Cable Turndown Service Vending Machines Video Checkout Wake-up Service