Sheraton Read House Hotel

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User Reviews for Sheraton Read House Hotel, Chattanooga

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Nov 3, 2009 by Julie from Lilburn,GA
Overall Rating: 9

• Very clean, comfortable, and a friendly staff.
• View from our room was not good but this was minor!

“After reading some of the reviews, I was pleasantly surprised by our visit. The front desk staff was very friendly. Since my husband has asthma, I called ahead and asked for a pet-free room. When I arrived at the hotel they had already also removed all down feather items from the bedding! The beds were still just as plush and comfy. Our room was updated, clean and quiet. We did have to pay the $15 to park, but bell service was free and the valets were very quick with their service. The pool area was clean, the pool was heated and our boys loved the waterfalls. Great experience!”

Oct 30, 2009 by Lynne from Smyrna,TN
Overall Rating: 5

“Security guard woke me out of my sleep at 5 am on the last day of my vacation about a noise complaint this in turn ruined an otherwise nice experience. The security guard had the personality of a brick and should have used better judgement.”

Oct 28, 2009 by Paula from Union City,TN
Overall Rating: 10

• We needed to upgrade and they were helpful

“Great location and lovely ambiance.”

Oct 26, 2009 by Con from Louisville,KY
Overall Rating: 9

• We were on the newer side. Room was renovated. Nice!
• Parking is $15 a night.

“This is our 4th time staying at this hotel, and I must say our room was the cleanest it has ever been. We were quite pleased. We only stayed one night however, we will be back in the future.”

Oct 11, 2009 by Wanda from Stuart,FL
Overall Rating: 9

• Convenient location in downtown. Front desk staff.
• $15/day valet parking charge. NO breakfast. Small room with pedestal sink so no place to put your toiletries.

“The closet was huge, with a dresser in it!, but the bathroom with its pedestal sink, had no place to set toiletries. Breakfast was only for Starwood Club platinum members, but staff recommended local eateries closeby. Pool had NO bathrooms/shower areas for changing out of bathing suits, but we could use bathroom (no shower) close to fitness room. Good fitness room.”

Oct 6, 2009 by Olivia from Marietta,GA
Overall Rating: 10

• The lobby was gorgeous! We had fun exploring the hotel and surrounding areas.
• Our TV did not work great -- had fuzzy line down the center of it and the remote did not work.

“Lovely hotel! Great architectural details and history, very convenient location, easy parking across the street (did have to pay for it, but space was good all weekend), and comfy bed linens. The pool was indoor but not great -- small and shallow. Overall, though, great experience. I would definitely stay there again!”

Sep 28, 2009 by Becky from Dalton,GA
Overall Rating: 10

• The room accommodations were great and the bed was super comfortable.

“The hotel was clean, nice and very comfortable.”

Sep 24, 2009 by Kenyatta from Fairburn,GA
Overall Rating: 7

• It had a lot of restaurant choices and it was convenient to attractions.
• The view was horrible and the room was smaller than expected.

“The hotel was okay I expected a little more for the star rating I have stayed at other hotels where that level of star was much more elegant.”

Sep 24, 2009 by Mary from Saltillo,MS
Overall Rating: 10

• We were upgraded to a suite room upon arrival which was nice.
• The valet parking was an added expense.

“The hotel lobby was beautiful. It had all the old world charm of the original building but with modern conveniences. The staff was very friendly and helpful. I was very pleased with the room. The bedroom had a flat screen TV and a comfortable bed. I received a wonderful deal using Priceline! We were actually in a suite once we arrived. It had a separate sitting area with a 2nd TV. My husband could watch the games while I watched something else. It was a perfect setup.”

Sep 21, 2009 by Susie from Murfreesboro,TN
Overall Rating: 10

• The looks. The staff was very friendly and helpful.

“Great.”

Sep 14, 2009 by Spencer from Miami Beach,FL
Overall Rating: 9

• The room was luxurious and big.
• I called to verify my reservation and the front desk clerk didn't know what a reception desk was.

“The room was huge and the lights were on for me. Very comfortable.”

Sep 2, 2009 by Sybil from Bullard,TX
Overall Rating: 9

• The bed was very comfortable.
• Bathroom was rather small.

“The room was great and the parking attendant was very helpful.”

Aug 29, 2009 by Michelle from Whitewater,WI
Overall Rating: 10

• The lobby is absolutely gorgeous.
• We don't like valet parking, so chose to park on the street on meters instead.

“The Read House is a gorgeous hotel in the middle of downtown Chattanooga. The beds are soft and the living area with desk is lovely. The pool is attractive and we appreciated the free internet use in the business center.”

Aug 28, 2009 by Mitchell from Owensboro,KY
Overall Rating: 10

• The hotel was elegant
• Pay for valet, not inclueded in price of room.

“The lobby of this hotel is quite grand. And the room was nice as well. The trash can under the desk was not emptied out, but it was not a big deal. The TV remote is slow and you have to do your button pushing in one and a half second increments or you might not get the desired affect. I also did not like the fact that parking is $15 dollars a night, and is not included in the price of the room. But I had read that in a review before I booked, so I was prepared. Overall though my dislikes are less than my likes.”

Aug 26, 2009 by Amy from Kimberly,WI
Overall Rating: 10

• Most comfortable bed I've ever slept in including my own!
• Pool did not have a deep end.

“Room was super! Plenty of room, clean, awesome.”

Aug 16, 2009 by Meta from Duluth,GA
Overall Rating: 7

• It was old but well maintained.
• Room was crammed with a bit too much stuff. The king bed should have been a queen in order to have space left in the room.

“Location was excellent. Very good if you are a tourist. It was within walking distance of a lot of resturants. There was also a stop for the free electric bus right across the street; which was very convenient.The valet staff was very helpful. The Starbucks coffee in the room was good. The price was right and I would stay there again in a heartbeat.”

Jul 22, 2009 by Ryan from Hanson,KY
Overall Rating: 2

• Nothing I would not stay at this hotel ever again!
• Must pay for $15/day valet parking no reasonable alternatives.

“I was very disappointed in this hotel. The worst part was being forced to pay $15/day for valet parking having no reasonable alternative parking. They said you can park on the street at the meters. The meters only let you stay there for a max of 2 hours! There's parking garages all over the place but they charge you at least $6 overnight to park. Secondly the place was a maze to get around. The front desk didn't say what elevators to go up so we went up the main elevators and after walking all over on the floor we were unable to find our room. We had to go back down and ask the front desk, and the elevators that went to our wing was on the opposite side of the building clearly not obvious to a traveler staying there for the first time. Lastly they would not give you a cart to bring your things down. They expect you to call for their service and give them a tip in order to use their carts to get your luggage up and down from the room.”

Jul 5, 2009 by Joe from Manchester,KY

“We were so looking forward to going to Chattanooga. My wife's aunt passed away and her wake was the day we were supposed to check in. The other hotel we had in Stone Mountain were gracious enough to let us reschedule.”

Jul 3, 2009 by Wanda from Cookeville,TN
Overall Rating: 9

• The room was gorgeous, spacious, and comfortable.
• The indoor pool area was beautiful but to hot to enjoy and not refreshing at all the room was 85 degrees and the pool was 82 degrees.

“The hotel and room was gorgeous, historic, and comfortable. The night shift staff was very friendly and helpful from housekeeping to front desk and bell boy. The pool was gorgeous but to hot and stuffy to be refreshing. The day shift staff bell boy and valet service were borderline rude on departure. The biggest unexpected cost was $15 per day for parking plus tips to valet.”

Jun 24, 2009 by Abbie from Spring Hill,TN
Overall Rating: 5

• The bathroom was very clean.
• The bed was much too soft. We did not sleep well because of it.

“The Sheraton was nice enough. I didn't have high expectations and was happy with what we got for what we paid. There was nothing spectacular about our stay. The staff was nice enough. The hotel was clean, the room and bathroom were clean. The bed was much too soft and we did not sleep well in it, but that's more of a personal preference. Hallway noise sounded like it was in the room, but that's because others weren't as considerate as they could have been. Shower was hot and had great water pressure. The location was not within walking distance to the river if you have children with you, but it was fine for adults. The steakhouse was tasty, not really worth the money though. At first glance the cosmetics of the lobby and room appeared much nicer than it did once you spent any time in it. Drywall, paint, and things of this nature seemed to be touched up without much careful attention. Overall our stay was nice. Nothing exceeded our expectations, but I don't suppose anything fell short either.”

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Amenities at Sheraton Read House Hotel, Chattanooga

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Television with Cable VIP Rooms/Services

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