Marriott Chattanooga Convention Center

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User Reviews for Marriott Chattanooga Convention Center, Chattanooga

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Jul 27, 2008 by Carrie from Calhoun, GA
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[9]

• Good facilities, pool, and location.
• The room was hot with a barely working AC. The glasses in the room were dirty. Shower curtain was molded.

“I have stayed at 3 different Marriott hotels. This was by far the worst of the 3. The room was ok with a AC that barely worked. The glasses that were in the room had stains on them and the shower head was mildewed and molded. The staff was ok but it seems the different departments had no idea what the other was doing. For example, I was waiting for a cart to take down my luggage to the car and was told by the front desk that I could come get my own cart since it was taking a long time. When I went downstairs, the bellman came up to my room and loaded up all my things when I wasn't there. It just seemed like a total lack of communication between the hotel staff.”

Jul 3, 2008 by Tony from St Marys, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location was great and the room had a great bed.
• The bathroom could have had a better shower but was still hind.

“Me and my wife had a great time and the view from our window was great. The bed was outstanding and made for a great night of sleep. Chattanooga was a great place and the location of the hotel made it really nice.”

Jul 3, 2008 by Kim from Jackson, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Indoor & outdoor pool, comfortable beds.
• Staff not very welcoming.

“Nice, but a little worn out. Employees seemed tired - except the valets who were very cheerful and helpful. Geared more for business than families.”

Jul 2, 2008 by Richard from Odenville, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Duvet made it feel like home.
• Pool small.

“This is a well kept, clean hotel that is easy to find and parking is ample. Courteous, helpful, & knowledgeable staff made staying here a joy. The breakfast buffet is a plus.”

Jun 5, 2008 by Melissa from Effingham, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff, immaculate rooms, great location, incredible beds.
• Loved everything about this place.

“This hotel is awesome, the staff, the location, the rooms, the beds, the pool/exercise area, we always chooses this hotel whenever we are in Chattanooga. Even have Starbucks on the second floor for my morning caffeine fix. This place is worth the money. Safe hotel; free electric shuttle stop is just steps outside the door that runs every 5 minutes to all of downtown Chattanooga.”

Jun 4, 2008 by Doug from Antioch, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Convenient location.
• Front desk personnel at check in were not very good.

“Liked hotel and location. Front desk, 2 ladies, at check in left lots to be desired. The lady from Hawaii failed to pay attention and it took three tries to get my room requirements right (2 rooms). The other was a black lady in training-poor combination. Having the incompetent train a new person is recipe for disaster. But at checkout the ladies were exceptional (different ladies). Some work is required here to earn a higher rating from me!”

Jun 3, 2008 by Don from Rome, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Price.
• Does not have suites.

“Overall a very good experience.”

Jun 2, 2008 by Ed M. from Covington, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Indoor pool was great.
• Nothing.

“This is a very nice midtown hotel. It is on the free bus line making it easy to get to the downtown attractions. I would gladly recommend this hotel.”

May 31, 2008 by Brent from Rome, GA
Overall Rating: 10
Staff:[10] • Location:[10]

• Convenient to local tourism.
• Added charge for parking.

“Staff was knowledgeable about the community the bedding was excellent.”

May 28, 2008 by John from Glenville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I enjoyed the quite atmosphere; clean room.
• It would have been nice to have a fridge, microwave.

“Nice friendly, helpful staff, clean room, good location for visiting sites in downtown area.”

May 6, 2008 by Monica J. from Augusta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Bed was very comfortable. Staff friendly and helpful. Lobby was beautiful.
• No refrigerator or microwave, Parking not free. Wireless internet too slow.

“This hotel was really nice and location not too far from attractions. Didn't feel safe enough to walk outside at night. There needs to be more street lights to light up the area. Parking should be free. Bed very comfortable.”

Apr 23, 2008 by William from Southaven, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, recently renovated, nice!
• Had to pay per day charge to park in garage.

“Very nice hotel. Centrally located in the heart of Downtown with easy access to all attractions. Chattanooga has a clean and nice Downtown area.”

Apr 22, 2008 by Christy from Madison, AL
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[7]

• Beds were comfortable, room clean.
• Nearby convention mistakenly was able to put promotional material in our room. Housekeeping service came early at 9:30.

“Clean hotel but housekeeping was not consistent, had to ask for it the first day and then every day after that they came while we were all still sleeping. Also sent an email complaint on the unwanted solicitation that happening in the room with the marketing material for a company. Bellman left a promotional bar of 'soap' on counter. Didn't understand it and had to inquire at front desk.”

Apr 15, 2008 by J from Memphis, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location.
• Attached to convention center.

“Clean rooms. Friendly staff. Good location.”

Apr 14, 2008 by Debby from Louisville, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Rooms were clean and up to date.
• Room was not very large.

“Hotel met our needs. We were on our way through Chattanooga, so we did not arrive until late and left early! It appeared to be in a very convenient Downtown location.”

Apr 9, 2008 by Christe from Paducah, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Hotel lobby and restaurant level looked like an upscale hotel.
• Entry to hotel from parking garage was grungy and stinky.

“We self-parked in the parking garage, and entered through several tunnel like hallways which were stinky and grungy, which gave us a bad first impression. However, the rest of the hotel was decorated very nicely, and the escalator down to the lobby had a cool waterfall-like feature made of lights. There were several elevators, all with views of the city, and we never had to wait long for an elevator. Our room was ok, nothing extravagant, but the beds were definitely comfortable with lots of pillows, down and synthetic. Towels were rather used looking, but no big deal. There is an indoor pool and hot tub, as well as an outdoor pool which was closed because of the season. The indoor pool was very small and packed full of kids, until it closed at 11pm.The hotel charges $10 per day for self-parking, $12 for valet parking - looking back, we should have paid for the valet, because it was a long walk carrying luggage and a toddler, not to mention the grunge factor. The hotel also has downtown shuttle service, which we forgot to use. The restaurant had a great breakfast buffet ($12), with a chef who would make omelets, waffles, and other stuff to order right in front of you. All in all, it was a good place to stay.”

Apr 9, 2008 by Brian from Robbinsdale, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Central downtown location.
• Tough to maintain comfortable temperature in the rooms; bathrooms could use updating.

“A solid experience, very much in line with what you'd expect from Marriott.”

Apr 9, 2008 by Hsiaoling from Coral Springs, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Has room service and shuttle service to downtown.
• Restaurant option few, I can hear next room clearly.

“Bathroom small, need update bed very comfy but small room location is not bad, shuttle service is right outside. Employees are mostly helpful especially the valet service. Service is good but facility can use update.”

Apr 7, 2008 by Regina from Stone Mountain, GA
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• It was very pretty and the staff was very friendly and helpful.
• The adjoining room had small children who were quite loud and we could hear them through the wall early Sunday morning before we got up.

“My husband and I really enjoyed our stay. We will be going back to Chattanooga this weekend to do the riverboat cruise. We hope to stay at this hotel again.”

Mar 31, 2008 by Terry from Fresno, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Great location and public areas the room was nice.
• Couldn't see out the window it was too dirty, also some of the details of the room needed cleaning. Thermostat had fuzz hanging out. Bathtub caulking.

“Overall a good place for Business travelers. Nice Lobby and good service. Rooms were a bit small but nice and the bed was comfortable.”

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Amenities at Marriott Chattanooga Convention Center, Chattanooga

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Pool Parking Phone with data port Pool Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Sauna Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service Water Skiing