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Amerisuites Grand Rapids 2-star

5401 28Th Street Court Se, Grand Rapids, MI

All suite hotel conveniently located off I-96 and 28th Street, within 5 minutes of the airport and 10 minutes of Downtown Grand Rapids.[more]

  • Amenity Highlights — Indoor Pool, Americans with Disabilities ACT ADA Compliant, Copy Service, Email Service, Exercise Gym
  • Average User Rating: 8.0 [rate it]
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Photos of Amerisuites Grand Rapids, Grand Rapids

User Reviews for Amerisuites Grand Rapids, Grand Rapids

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.0]
Based on 380 user ratings

Aug 26, 2008 by Trudy from Wyoming, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • That it was all non smoking.
  • I needed a band aid & they didn't even have 1 in 1st aid kit.

“The room was great had fridge & microwave. They also provided a very nice free hot breakfast.”

Mar 13, 2008 by Jessica from Grand Rapids, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Location and cleanliness.
  • I had a great experience, I liked everything.

“My husband and I went to the hotel as a little romantic get away, and it was just that. The room was beautiful and the pool was nice as well. My husband enjoyed the breakfast. I would go again.”

Apr 22, 2007 by Marilynn from Traverse City, MI
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[6] • Location:[8]

  • It was close to the err airport.
  • Room floor grungy-tinsels/glasses provide were unprotected/not covered. Questioned cleanliness.

“The room was ok. The location got us to the airport with ease. Thin walls, could hear all in rooms adjacent and above ours. Right down to the snoring. We will probably seek other alternatives with our next trip to gr. Felt the price on this one was a little high for what we got. ”

Mar 31, 2007 by Bob from Petoskey, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[6]

  • Quiet.
  • Limited TV channels (no comedy central).

“Good value for business and family travelers. Breakfast was good, though needs a bit more attending to after it is put out. Nice quiet room, good location next to free way for quick access to downtown and/or airport. We also have used their parking for long trips from the airport which was handy.”

Mar 27, 2007 by Scott from Holland, MI
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Big room.
  • No indoor b-ball court.

“We were saddened by the fact that the hotel advertised an indoor b-ball court. My son was looking forward to that. It was outside. Other than that the hotel was good.”

Mar 26, 2007 by Walter from Schaumburg, IL
Overall Rating: 4 Overall user rating
Cleanliness:[3] • Staff:[7] • Location:[5]

  • Big rooms.
  • Rooms smelled musty.

“Hotel in need of a remodel. Very dated and worn looking.”

Feb 17, 2007 by Tim from Spokane, WA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The hotel exceeded my expectations!
  • Nothing to not like about this hotel!

“This was a clean a friendly hotel, great for travelers and vacationers! Make this your stay and you will not be disappointed!”

Feb 16, 2007 by David from Clinton Twp., MI
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[10] • Location:[8]

  • Large rooms with kitchen and sitting room.
  • Peeling paint in bathroom, bed sheets were not changed from last customer.

“Nice safe location, large rooms, but hotel cleanliness could be better.”

Feb 14, 2007 by Jane from Cadillac, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • It was a nice spacious room with many amenities, breakfast was good.
  • Bathroom fan was noisy, but all motels have this problem.

“Very good, will consider staying there again and have recommended it to friends.”

Feb 4, 2007 by Anchalee from Naperville, IL
Overall Rating: 9 Overall user rating
Cleanliness:[5] • Staff:[10] • Location:[10]

  • Location.
  • Wash room was dirty.

“Overall is okay, wash room need improvement.”

Jan 26, 2007 by Ernie from Streamwood, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Meier is right around the corner for anything the hotel doesn't have. The afternoon snacks in the hotel are tasty and plentiful.
  • The location can be a little hard to find the first time.

“I've stayed in this hotel during a previous trip to grand rapids and was happy to be back. The TV channels are decent and the wifi free internet works great. The free breakfast great and a nice way to start a day.”

Jan 25, 2007 by Phyllis from Mishawaka, IN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • The location and breakfast was great.
  • The pets.

“My stay was short but very nice.”

Jan 24, 2007 by Melanie from Muskegon, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Big room with kitchenette.
  • Wi-fi was very weak.

“I like it here. It was very comfortable. I would stay here again.”

Jan 23, 2007 by Anne from Warren, MI
Overall Rating: 9 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[10]

  • The level of the hotel for the price and location.
  • I was next to employee laundry room and it was load.

“Nice pool, great breakfast, friendly staff and close to airport. The room was clean, I had plenty of towels and room amenities included extras such as silverware and dishes and not just a microwave that cannot be used without them.”

Jan 7, 2007 by Jamie from Kentwood, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • The separate living quarters.
  • Further away from family.

“We booked this hotel for my husbands parents, they really enjoyed it. The hotel was clean, breakfast was good, and they enjoyed having the separate living quarters, when mom wanted to sleep dad could watch TV without bothering her.”

Jan 4, 2007 by Gary from San Clemente, CA
Overall Rating: 3 Overall user rating
Cleanliness:[9] • Staff:[1] • Location:[7]

  • Breakfast.
  • Incompetent staff.

“I lost a custody hearing to default because I did not receive my wake up call. Asked twice for a 6 am wake up. Once at desk during check in and once before retiring. Did not get wake up call. Missed custody hearing for 2 yr old daughter. Lost custody as default. Staff acted as if it were my fault for not setting alarm. That is the exact reason I asked twice. I did not want to sleep through an alarm or risk setting an unfamiliar clock. About the worst possible thing that could ever happen to a parent happened to me and it was completely the fault of the hotel staff and management.”

Dec 27, 2006 by Bruce from Temperance, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Everything was just fine.

“Pleasant, clean, excellent breakfast, good beds, large rooms, computer hookup, and nice sized TV.”

Dec 27, 2006 by Ian from Fort Wayne, IN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • Spacious rooms, great price.
  • .Breakfast good, waffle maker awesome, 5 pm "meal" cheap pizza and cold chicken wings.

“The hotel staff was helpful. The room was nice and tidy. The only issue I had was with the food that they put out around 5 pm. It was a pre-dinner but the only thing worth getting is the chips and salsa.”

Dec 26, 2006 by Susan from Grand Rapids, MI
Overall Rating: 1 Overall user rating
Cleanliness:[3] • Staff:[2] • Location:[10]

  • Good location.
  • Staff was rude, conditions were poor, and pool was cold.

“The staff was not friendly; no one seemed to want to give any kind of service what-so-ever the management wasn't friendly either. Not just one or two but everyone seemed unfriendly.”

Dec 23, 2006 by Gary from Jackson, MI
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[8]

  • Hot breakfast and hot snacks.
  • Hairs on bathroom floor, dog hair on love seat.

“Very nice hotel overall.”

Amenities at Amerisuites Grand Rapids, Grand Rapids

  • Americans with Disabilities ACT ADA Compliant
  • Copy Service
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Guest Laundromat
  • High Speed Internet Access
  • Ice Machine
  • Indoor Pool
  • Laundry/Valet Services
  • Pool
  • Safe Deposit Box
  • Sprinklers In Rooms
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