Residence Inn by Marriott Lousiville/Northeast

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User Reviews for Residence Inn by Marriott Lousiville/Northeast, Louisville

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Nov 6, 2007 by John from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Excellent service, clean and modern rooms, great breakfast spread, excellent value.
• A bit far from downtown Louisville.

“Superb value! Really the ideal hotel for its star level and price!”

Oct 17, 2007 by Gordon from Adrian, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Large, quiet room with comfortable bed.

“The hotel offers big rooms with kitchen, microwave, refrigerator, and comfortable beds. The room was very quiet. It is great for business travelers.”

Feb 25, 2007 by Paul from Harvest, AL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The staff, room and breakfast were very good.
• The window in our room had a leak and it rained during our stay.

“The staff was friendly, the room was clean, well appointed, and breakfast was very good. It rained overnight during our stay and we discovered a leak in the window and notified the front desk. I give this hotel an excellent recommendation and will definitely consider staying there again.”

Sep 4, 2006 by Matthew from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service, clean and attractive great free internet.
• Nothing to report.

“Great hotel. Clean. Fast internet included along with a great breakfast.”

Jun 19, 2006 by Suzann from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Variety of breakfast items.
• Distance from airport more than expected.

“Very clean and friendly. Many places to eat within walking distance. Great breakfast with a lot of choices. Nice warm pool and hot tub area. A bit out of the way. On far northeast side of town 19 miles from airport but easy drive.”

Jun 15, 2006 by Kevin from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very nice rooms.
• N/A

“First time staying in a Residence Inn. Loved it.”

Jun 14, 2006 by Jeff from Louisville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• The breakfast area let you get something to drink 24 hours a day.
• The pregnant woman that checked me in was not friendly at all.

“The hotel is very nicely laid out. The pool and area around it was very clean. Same for the Jacuzzi although the walkway area probably needed cleaning around it at the end of the day. I was put into a handicapped room as they were running low on total rooms available. The Ethernet cable to get me on the Internet was on the floor instead of the table and once I found it, the clip that was to hold it in place inside the computer was broken off. They were prompt and polite about bringing me another one. I would have stayed longer but due to the storm, checked out before midnight in order to get home to my dog (I live in the same city as this hotel). Was surprised they wanted $100 extra for me to bring my dog with me.”

Jun 14, 2006 by Tracy from Cary, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, spacious room, good service, nice breakfast.
• Uncomfortable pillows-felt as if I my head was on the mattes instead of the pillow because it sank to the mattes.

“Residence Inn is conveniently located near restaurants and shopping. The hotel is very clean; the rooms are quite spacious; the employees deliver good service; and the breakfast is plentiful. My husband and I were pleased with the quality we received at Residence Inn.”

Jun 14, 2006 by Martha from Cincinnati, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff was friendly and welcoming. Our suite was very nice.
• Had trouble finding it. We had to search within a 3 block area for 10 minutes.

“We were impressed with the Residence Inn NE's attention to detail. Our room was not just functional. It had many extras in the way of decoration (very nice bed covering) and they even gave us popcorn for the microwave and a truly fully furnished kitchen. The included breakfast was more than you could want, even bountiful fresh fruit and homemade waffles. Our hotel was 3 times as nice as the wedding party had and they paid $40.00 more.”

May 24, 2006 by Gil from Evansville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Bedroom separate from TV and kitchen area is a definite plus.
• Hard to have a negative.... sausage or bacon might have been good with the breakfast.

“Motel was a great get away location .. lots of restaurants in the area. Would make north east Louisville a separate location from east Louisville.”

Apr 19, 2006 by Lynne from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great facilities, excellent complimentary breakfast, friendly staff.
• Nothing

“I was extremely pleased with the hotel, the staff was friendly, the facilities nice, including the pool, workout, & hot tub area. The complimentary breakfast was outstanding with hot selections, waffles, eggs, fresh fruit and yogurt in addition to the standard continental fare. I would most definitely recommend this hotel to others.”

Apr 11, 2006 by Gloria from Elwood, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean, and near shopping, restaurants.
• Had to get blankets for sofa bed from front desk.

“Friendly employees, good service. Clean rooms. Over all, a pleasant surprise for the money.”

Mar 30, 2006 by Diane from Ada, MI
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[7]

• Nothing.
• Rude nighttime staff; insufficient breakfast set up.

“Very unhappy with the night staff, as when we called for directions, he was unable to help and said he would call us back but never did. At 2:00 in the morning, we were not happy to wander around Louisville trying to find the hotel. The web directions were completely wrong and had us looking for the hotel about 1-1/2 miles away from where it actually was. There was a dirty towel hanging on the back of the bathroom door, and the breakfast area was out of food, understaffed and had insufficient facilities. The day staff apologized, but that was not a satisfactory solution.”

Mar 29, 2006 by Marques from Evansville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel met all of my needs and exceeded my expectations.
• The only thing that I could not find was a TV channel listing in my room.

“This hotel was wonderful. It exceeded all of my expectations. ”

Mar 19, 2006 by Phyllis from Burlington, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything about the facility and employees was excellent.
• Nothing.

“Everything about the facility and employees was excellent.”

Mar 19, 2006 by Tomtt from Cincinnati, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• Convenient location.
• Hard beds.

“Overall, I would return.”

Mar 17, 2006 by Kathleen from Greensburg, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Ice maker in room, many amenities in the room.
• Can't think of anything.

“This hotel went way beyond our expectations. They were extremely friendly and helpful. The only negative was that the first room we took our luggage to was not cleaned and we had to go get another room.”

Mar 8, 2006 by Don from Marysville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice location, clean, large room, friendly staff, good price and quiet, good breakfast.
• No negatives on this hotel.

“I would definitely stay here again. It was clean, friendly, nice pool and fitness area, large quiet room, with a delicious breakfast.”

Mar 8, 2006 by Marybeth from Evansville, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Front desk help was wonderful and fantastic bed linens. Clean bathrooms.
• Hard to find location.

“Great front desk help, clean room, great bed linens. Bathroom was spotless. I would definitely recommend this hotel.”

Mar 7, 2006 by Melanie from Lexington, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Pool, size of room, and free breakfast.
• Breakfast service was poor.

“Enjoyed the stay. Kids really enjoyed the pool and having their own bedroom. Hotel was clean and staff was friendly. I feel I received an exceptional value.”

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Amenities at Residence Inn by Marriott Lousiville/Northeast, Louisville

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Childrens activities Coffee Maker in Room Continental Breakfast Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fire Place Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Maid Service Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Refrigerator Rollaway Beds Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing