Holiday Inn Select Grand Rapids - Airport [Kentwood, MI]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Select Grand Rapids - Airport 2-star

3063 Lake Eastbrook, Kentwood, MI

Welcome to the Holiday Inn Select Grand Rapids-Airport, The newest Award Winning full service hotel in the Grand Rapids airport area with complimentary airport shuttle service We have 148 deluxe guestrooms, all including in-room refrigerators, free high speed Internet, lodge net TV, Nintendo, and movie channels.[more]

  • Amenity Highlights — Golf, Indoor Pool, Concierge Desk, 24 Hour Front Desk, 24 Hour Room Service
  • Average User Rating: 9.0 [rate it]
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User Reviews for Holiday Inn Select Grand Rapids - Airport, Kentwood

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5]
Based on 321 user ratings

Oct 28, 2009 by Carol from Grand Haven,MI
Overall Rating: 10 Overall user rating

  • It was clean and beautiful - great stay
    at an amazing price.
  • Internet connection was a little slow. No youtube.com.

“I paid a rock bottom price for what should be far more expensive. The hotel was gorgeous, completely convenient to dining and shopping which is what I needed. The rooms were gorgeous. The bed was great - cannot tell you how well I slept - great bed. Great stay at a Priceline $. Would highly recommend. Room had a refrigerator. A small snack shop is in the lobby.”

Aug 31, 2009 by Lynn from Westland,MA
Overall Rating: 10 Overall user rating

  • Hotel was very clean.
  • The pool was small.

“I am very picky about the cleanliness of hotels. This hotel did not present itself as dirty and I felt very comfortable staying there.”

Aug 25, 2009 by Dave from Menominee,MI
Overall Rating: 8 Overall user rating

  • Eating facilities on premices
  • Room was rather small

“Staff was very good, Beds were comfortable, and it was nice to have an eating facility at the hotel. The room was rather small but was comfortable. A very nice motel for the price paid.”

Aug 16, 2009 by LIN from Los Altos,CA
Overall Rating: 10 Overall user rating

  • Hotel staff was professional, friendly, helpful and the definition of customer service.

“The lobby area is wonderful. Business center with free Internet service. The hotel was very clean, new, with comfortable pillow selections, to please any head sleeping for the night.”

Jul 17, 2009 by Vickie from Jackson,MN
Overall Rating: 10 Overall user rating

  • Hotel was wonderful included the bathroom.
  • I would love to see hotels have an adult only hour at the end of the time.

“My husband and I totally enjoyed everything about this hotel. It would have been nice if there would have been a microwave in the room to reheat food that I brought back to the room. I would love to spend more time at this hotel!”

Jul 11, 2009 by Domenic from Saline,MI
Overall Rating: 9 Overall user rating

  • I liked how powerfully the toilets flushed.

“The hotel was very well-kept. Clean, modern. There's nothing not to like.”

Jul 2, 2009 by Karen from Anderson,IN
Overall Rating: 10 Overall user rating

  • It was wonderful!
  • I liked everything about it.

“Clean, access-able, comfortable, overall wonderful experience.”

Jun 9, 2009 by Doclisa from Valparaiso,IN
Overall Rating: 10 Overall user rating

  • The staff was one of the most professional and service oriented individuals I've come across in a long time very helpful.
  • Didn't include any type of breakfast.

“This hotel is very clean. The lady at check in was very helpful. She actually asked me if I'd be needing a wake up call and took care of it for me at check in. The rooms have nice amenities to them and set up differently than most, but more conveniently I think. You'll see what I mean if you stay there.”

May 26, 2009 by Julie from Grand Rapids,MI
Overall Rating: 10 Overall user rating

  • Comfortable bed, and slept well.
  • No tub.

“Great for price and clean pleasant atmosphere.”

May 8, 2009 by Phyllisw from Memphis,TN
Overall Rating: 10 Overall user rating

  • Did not enjoy the breakfast.

“Excellent service nice clean inviting.”

Apr 30, 2009 by Shari from Fenton,MI
Overall Rating: 10 Overall user rating

  • Staff were very friendly and helpful. Room was very clean.
  • No Breakfast included.

“Loved the hotel. Very clean, which is very important to me. Very close to downtown grand rapids. The room had a mini frig.(A plus for me)”

Apr 19, 2009 by Greg from North Canton,OH
Overall Rating: 10 Overall user rating

  • Pleasantly surprised by the amenities & surrounding area.
  • Not one thing that I did not like.

“Upscale Holiday Inn, this is actually a Holiday Inn Select. Very nice. Rooms are spacious and clean. The bathroom was clean and in my mind, the key to any hotel. They must have clean bathrooms.”

Apr 8, 2009 by Paul from Champaign,IL
Overall Rating: 9 Overall user rating

  • Clean, great staff, looks like they care about his property.
  • Other guests seemed to arrive from a lower socio-economic standing.

“This hotel is placed very close to the airport and easily accessible from major city highway arteries. The Holiday Inn staff was very accommodating always around but rarely openly apparent. The pool and jacuzzi were clean.”

Mar 27, 2009 by Lou from Howard City,MI
Overall Rating: 9 Overall user rating

  • Clean and
    nicely decorated.
  • No microwave.

“Very nice, nicer than I expected.”

Mar 18, 2009 by Heather from Jackson,MI
Overall Rating: 9 Overall user rating

  • New and clean.
  • No breakfast.

“New, quiet, clean and centrally located within quick distance to major freeways.”

Mar 9, 2009 by Cindy from Fishers,IN
Overall Rating: 8 Overall user rating

  • The room was clean and the bed/pillows were comfy.
  • I enjoy a free continental breakfast which they did not have.

“The room was clean and comfy. Our big problem was our room phones did not work. We could not contact the front desk, linen services, or the hotel restaurant, much less make an outside call. We had to go down to the far away front desk to report our problem and they allowed us to use their desk phone to make our calls. The only other thing was the layout of the hotel, signs were not clearly marked and the front lobby and elevators were far, far away which we found out as we made our way there to report our broken phones. Other than that, the hotel feels new and modern.”

Mar 5, 2009 by Cheryl from Clinton Twp.,MI
Overall Rating: 10 Overall user rating

  • Very clean and attractive.
  • No free continental breakfast.

“Very nice, clean, attractive decor. I would stay again.”

Feb 27, 2009 by Nancy from Indianapolis,IN
Overall Rating: 10 Overall user rating

  • Brand new, clean and easy to get to.
  • Almost too large with long hallways.

“Very attractive, clean and I will stay here again in the future.”

Feb 19, 2009 by Laura from N. Muskegon,MI
Overall Rating: 9 Overall user rating

  • Very clean and nice room.
  • I asked for extra towels and they never brought them to us.

“The staff was very friendly and the room was clean, but I asked for extra towels and they never brought them to us. Also, there were no vending machines in the ice rooms, yet the signs on the doors said, Ice and vending.”

Feb 16, 2009 by Heidi from Frankfort,MI
Overall Rating: 8 Overall user rating

  • Quick check in.

“Good hotel; only stayed there for a few hours but was close enough to the airport for my 5:30 am flight. The staff was very friendly at check-in, room was clean.”

Amenities at Holiday Inn Select Grand Rapids - Airport, Kentwood

  • 24 Hour Front Desk
  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • DVD Player
  • Desk with lamp
  • Down and Out Room
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Modem Lines in Room
  • Multilingual
  • Parking
  • Phone with speaker
  • Pool
  • Porters
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Secretarial Service
  • Sprinklers In Rooms
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Video Checkout
  • Wake-up Service

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